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Wolfe Mazda

Surrey, BC

4.6
668 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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668 Reviews of Wolfe Mazda

November 09, 2020

Great sales and service departments. Service guys were kind enough to follow up after installing new winter tire package on my 2020 Mazda CX-5. More

by Cx-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 11, 2020 -

Wolfe Mazda responded

Thank you so much for choosing our dealership to install your new winter tires on your CX-5 and taking the time to share your feedback with us. We are so delighted that you rate our service at Wolfe Mazda as 5 stars! We strive to provide just that for all our clients. We can’t wait to share your comments with the team. We truly value your business and look forward to your next visit.

November 05, 2020

Service to get an oil change and winter tires put on.Up Service to get an oil change and winter tires put on. Up selling for 48,000 km service when I only have 42,000 km for cleaning of brakes and calibers More

by Maureta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Nov 10, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your feelings and comments about the recent interaction you had with our Service Team. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact our Group General Manager, Marc Livingstone at reached at 604-534-0181. Thanks again for sharing your feedback with us and we look forward to speaking with you soon, Maureta.

November 05, 2020

Fantastic service, friendly staff and a fast turnaround. There was a pick up drop off service which made it very convenient to get my car serviced. More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 11, 2020 -

Wolfe Mazda responded

Thank you for the kind rating, Josh! We’re so happy that your visit with our Wolfe Langley Mazda Service Department was fantastic. We will be sure to let our team know how appreciative you were of their friendly and efficient customer service. Thank you for your business. We look forward to working with you again soon.

November 05, 2020

purchasing four new winter tires. Yokohama iceguard IG53 with additional sensors. Excellent price. As always excellent service. Dealt with Jason -professional, pleasant, knowledgeable. Explained the in More

by cathygnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cook
Nov 11, 2020 -

Wolfe Mazda responded

Thank you for choosing Wolfe Langley Mazda to purchase your winter tires, cathygnt. We appreciate the time you took to praise our Service Advisor, Jason for being professional, pleasant, informative and knowledgeable. We couldn’t agree with you more. We are proud to have him on our team. Thanks again for your feedback and business. We can’t wait to work with you again soon. Take care.

November 05, 2020

They take very good care of my vehicle - so I never have to worry about it (after 11 years)!!! They also warn me of any preventative upcoming issues. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al (usually)
Nov 11, 2020 -

Wolfe Mazda responded

Thank you for sharing this great review about our Wolfe Langley Mazda Service Team and letting us know how well they take care of you! Your review means a lot to us, Mel. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you for many years to come!

November 04, 2020

Overall we were happy with our service today. Our only complaint is that when it was finished it was parked at the far end of the parking lot, it was difficult to find it. At the time there were several p More

by janmscarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know there names
Nov 10, 2020 -

Wolfe Mazda responded

We are grateful that you took the time out to leave us a review, janmscarr. We will be sure to share your feedback with our Service Team. We value our business and look forward to your next visit. Take care.

Nov 11, 2020 -

janmscarr responded

Thank you. Janice Scarr

November 04, 2020

Excellent service fast and efficient. Staff is also very friendly. Always a hello. Would definitely refer friends and family to Wolf auto group Langley. Thank you. More

by Mchlwaller5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason cook
Nov 11, 2020 -

Wolfe Mazda responded

Thank you so much for letting us know how friendly, efficient and welcoming our Wolfe Langley Mazda Service Team is. Hearing that you would also recommend our dealership to your friends and family is one of the best compliments. We really appreciate you being a customer and choosing Wolfe for all of your automotive needs. We’re here for you anytime, Mchlwaller5.

October 29, 2020

Service was timely and appears to be well done. Staff were courteous and COVID protocols were observed for both staff and customer saftey. Overall good experience. Only negative comment is that the com More

by Matt B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Oct 30, 2020 -

Wolfe Mazda responded

We are grateful that you took the time out to leave us a review and share your thoughts with us, Matt. Thank you for acknowledging our Wolfe Mazda Service Team for being courteous, efficient and providing you with a great customer experience during your recent visit. We also appreciate you taking notice of all the precautionary measures we have put in place to help stop the spread Covid19 and keep our community safe during these times. We apologize if we missed some spots on your vehicle during our complimentary carwash. Please let our Service Manager, Mike know next time you are in and we will be sure to make things right. Thanks again for your feedback and thank you so much for your business. See you next time and please stay safe.

October 29, 2020

Friendly service department. Knowledgeable as well. I like that they sent a video of the work they had done when it was complete. Thanks for the install of my new hitch. More

by Ksitter10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Oct 30, 2020 -

Wolfe Mazda responded

We're happy to see that you had a 5-Star experience with our Wolfe Langley Mazda Service Team. Thanks for praising them for their friendly and knowledgeable customer service. So glad you also liked the vehicle maintenance status video we send out to our clients during servicing. We appreciate your business and look forward to working with you again soon, Ksitter10.

October 28, 2020

I purchased my car from this dealership in 2017. Everytime I have had a service done to my vehicle I have been completely satisfied. I store my winter tires with my dealership and I am very apprecia More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff
Oct 30, 2020 -

Wolfe Mazda responded

We would like to thank you for sharing this great review about our dealership, Joe! We are so please that you have enjoyed working with your Wolfe Langley Team and found our winter tire storage service convenient and helpful. Thank you for choosing our dealership for all of your automotive needs. We look forward to working with you for many more years to come. See you next time, Joe.

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