Willowdale Nissan Ltd.

Good Service Overall, I'm pleased with the service I received from Willowdale Nissan. I bought a used vehicle that was a good deal and I would recommend this deal Overall, I'm pleased with the service I received from Willowdale Nissan. I bought a used vehicle that was a good deal and I would recommend this dealership. More

A very happy new Rogue owner I highly recommend Willowdale Nissan and specifically the team I worked with. I was looking for a small SUV and had been to many dealerships before m I highly recommend Willowdale Nissan and specifically the team I worked with. I was looking for a small SUV and had been to many dealerships before making my final decision. I had a specific price in mind and certain features I wanted. The Rogue was the perfect fit and the team I had at Willowdale Nissan made the entire car purchase the best one I have had. The salesperson I worked with was John Zarkos. He was friendly and always eager to answer any questions. The finance manager that handled my purchase was Serf Fernandez. He made the paperwork and financing process smooth and easy, and was always happy to help even with questions I had after I picked up the car. I have limited knowledge of cars, so Serf was very patient and really went out of his way to make this car purchase as smooth as possible. I have a very busy work schedule, so John and Serf worked around my schedule to accommodate everything and made the car purchase a highly enjoyable experience. Thank you to an awesome team! More

Horrible Customer Service I definitely do not recommend them to anybody. Maybe not all staff but the ones that I've dealt with are so disrespectful. They definitely need custo I definitely do not recommend them to anybody. Maybe not all staff but the ones that I've dealt with are so disrespectful. They definitely need customer service improvement. Very bad experience with them. It was my first and would be the last time in Willowdale Nissan. More

Great customer service Went on a test drive for Versa. Love it and planning to get it soon for my little sister. Johnson is very knowledgeable and friendly. Will recommen Went on a test drive for Versa. Love it and planning to get it soon for my little sister. Johnson is very knowledgeable and friendly. Will recommend him to my friends :-) More

Substandard This substandard dealership has poor customer service and shady employees that masterfully deceive customers into purchasing "added" features without This substandard dealership has poor customer service and shady employees that masterfully deceive customers into purchasing "added" features without ever discussing the "fine print" nor the redundancy of them. Lastly, my brand new car got a rust spot (I was sold on the 10 warranty rust proofing), 6 months after purchasing it and the dealership insists this rust spot must have occurred by a rock clipping it on the highway. This assumption means that they will not fix the rust spot on my brand new car. Not only will warn others of ever visiting this dealership, this unfortunate experience turn me off from ever purchasing another Nissan. More

Outstanding Customer Servoce I want to thank Johnson Li, Rada Vazic and Daniel Cioe for their outstanding customer service in helping me arrange a lease for my new car. I went in I want to thank Johnson Li, Rada Vazic and Daniel Cioe for their outstanding customer service in helping me arrange a lease for my new car. I went in with a specific car and price in mind and Johnson was able to put me in the exact car I wanted at exactly the right price within 30 minutes. He was courteous, professional and incredibly helpful throughout the entire process. I would, and have, highly recommended him to others if they're considering leasing or buying a new Nissan. Rada Vazic, in the financing department, had the paperwork done in 10 minutes, approved and ready for signatures, without any of the usual back and forth and "used car salesman" tactics I've seen from other dealerships. She looked after everything and made sure the transition from my old lease to my new one went smoothly and without a hitch. It was a real pleasure working with these two great professionals and I'm extremely pleased with Willowdale Nissan and Nissan Canada. Thanks for the great experience! More

needs a major customer service improvement. I came to Willdowdale in search for a new car and wanted to explore my options when looking for a car and boy, these people haven't got a clue when it I came to Willdowdale in search for a new car and wanted to explore my options when looking for a car and boy, these people haven't got a clue when it comes to trying to entice people into buying a car; when doing so it'd be best if you DON'T get your managers and employees to leave angry voicemails calling people immature because I can assure you that, THAT was a major part of why I didn't proceed in doing business with this dealership. Want a great Nissan experience? Do yourself a favour and drive that extra 25 mins to the Newmarket Nissan they're much more friendly and helpful, never did I once get rude voicemails from them. However, Sylvia was very nice and the only reason why Willowdale is getting 1 star from me. More

good service and customer care I am going to Willowdale Nissan since I bought my car , I should say they have very good improvement for the service . I am happy for the service . th I am going to Willowdale Nissan since I bought my car , I should say they have very good improvement for the service . I am happy for the service . they have good customer service and also very good management , as I said I am going to this center since I bought my car and it looks they listen to their customers and care about them . I recommend them . it is a good place with friendly staff. More

Dreadful -- don't buy a car from them Dreadful sales person and dreadful service. The used Sentra I bought was not checked out properly and needed a number of repairs right after purch Dreadful sales person and dreadful service. The used Sentra I bought was not checked out properly and needed a number of repairs right after purchase. When I complained, the owner-president, Mark Falkenberg, said he would compensate me with a set of tires but gave me the wrong size. Further complaints never yielded a reply. Obviously, he doesn't care about his customers and he sets the tone for his company. More

Extremely satisfied with Jonny at Willowdale Nissan Great customer service and genuine staff at Willowdale Nissan. Jonny was very professional and answered any questions that i had. I would highly recom Great customer service and genuine staff at Willowdale Nissan. Jonny was very professional and answered any questions that i had. I would highly recommend Willowdale Nissan and Jonny to my family and friends or anyone looking for an exceptional new/newer car shopping experience!! Everyone I interacted with was very personable and Jonny made me feel like I've known him my whole life!! Mostly when we signed the deal the service ended, But Jonny was not like typical other dealers. Even he help me how to handle the hassling process of retruning my ex-leasing car. He is totally trustwothy. I recommend Wioolowdale Nissan and Jonny to anyone who wants to have a positive,hastle free experience when buying your car. Thank you Jonny :)) More