Willowdale Nissan Ltd.

Irresponsible salesperson Dishonest salesperson. I called to ask if a number of demos were still available, and the salesperson replied an affirmative yes, and their website's Dishonest salesperson. I called to ask if a number of demos were still available, and the salesperson replied an affirmative yes, and their website's inventory was updated. By the time I got there in two hours, there was none. They were all sold long before that day. Don't tell me that they sold all the demos in 2 hours. It shouldn't take more than 5 minutes for him to check when I called. But it took me a long journey to get there. Waste my time. More

HOW BUYING A CAR IS SUPPOSED TO BE!!! Looking for a car is such a hassle as always! However, when I went to the Willowdale Nissan dealership (when I usually deal with another dealership) Looking for a car is such a hassle as always! However, when I went to the Willowdale Nissan dealership (when I usually deal with another dealership) I was met with many very courteous & attentive staff, full out unhidden information & everything I asked about was explained to me step-by-step. I dealt with a great sales representative named, Philip Russkikh, that did not even try to use pressure sales tactics nor did he try to rush me eventhough he had a full busy schedule! He even answered my after hours inquiry after hours of his work on my first inquiry and continued to do so! Long story short.....As expected, I was extremely happy with my first gut feeling to stop on my road trip to car buying at Willowdale Nissan dealership....Bought the car (with some added bonuses at no charge) & got more than expected REAL CUSTOMER SERVICE!!! If you are looking for a car this is the place to get it!! Trust me & go see Philip Russkikh....It will NOT be a mistake!!!!! More

Amazing people and dealership My husband and I was looking for a second car. We contacted the dealership and spoke with a gentleman named Moe. He was very helpful and professional. My husband and I was looking for a second car. We contacted the dealership and spoke with a gentleman named Moe. He was very helpful and professional. He took care of all my needs and got me approved in less than 24 hours!! The manager is also great! I would definitely recommend Eillowdale Nissan to people. More

Best service ever Great experience with Cliff and Youri, took care of my wife's new lease, and then did a great deal to get me into a new 2016 Rogue lease, even though Great experience with Cliff and Youri, took care of my wife's new lease, and then did a great deal to get me into a new 2016 Rogue lease, even though i still had a year to go on my old one. Very friendly, helpful and made us feel special. And worked hard to get the deals we wanted. No hesitation recommending them and everyone at Willowdale. This was my second lease with them and more to come More

Defeat the challenges Big big thanks to Lucas Pascotto the one who did what ever it took to make me happy and earn my business. Because of Lucas I could lease Rogue 2016 - Big big thanks to Lucas Pascotto the one who did what ever it took to make me happy and earn my business. Because of Lucas I could lease Rogue 2016 - the car that I mostly like to drive. He was not only able to defeat the challenges that I faced in having Nissan's approval, but also he could beat the lower price that I got from another dealers for different kinds of cars . He owned sincere desire to have us continue to lease a vehicle from Nissan after having unpleasant experience at Maple Nissan. His response, care and kindness made me give a last try with Nissan and he succeeded. Thank you Lucas so much nothing could be done without you. Thanks to everyone in willowdale Nissan for all your efforts. I am very happy enjoying driving my lovely car . God is Good All the Time. Vivian Yazbek More

Caring Staff Sales and service that will take care of your concerns. Purchased an Altima had problem with tire wear. Tire was replaced. No questions. That is c Sales and service that will take care of your concerns. Purchased an Altima had problem with tire wear. Tire was replaced. No questions. That is called backing up your product with class. More

Worth the drive! I live in Ottawa and purchased my vehicle over the phone with the manager Nes Bratic. There was not one hiccup....totally honest ,full disclosure, no I live in Ottawa and purchased my vehicle over the phone with the manager Nes Bratic. There was not one hiccup....totally honest ,full disclosure, no surprises at all......the price was the price! Nes and his team did an outstanding job, and I have just retired in April after 40 years managing in the automotive business... Nes and Cliff Lee the sales representative did it all and did it right! I would of loved to have you both on my sales team...... Great job guys and continued success! Rick G. More

Johny Jion is an exceptional dealer We decided to visit Willodale Nissan with my family last week. We ran in to Mr. Johny Jian. It took him only 2 minutes to build a very strong relation We decided to visit Willodale Nissan with my family last week. We ran in to Mr. Johny Jian. It took him only 2 minutes to build a very strong relationship with me and my family as if we knew him for a long time. I truly believe that John is not just there to sell, his top priority is to serve his costumers. He smiles non-stop, listens very carefully and answers with wealth of knowledge about different types of cars. I shared with him that we were going to check out other types of cars from other brands. He spent a long time to explain and to compare different cars with a strong and a fair perspective. Long story short, when I picked up my Nissan car this afternoon from Johny, I felt very satisfied. The fulfillment was mainly because I was served by a great man! Thank you Nissan for having Johny Jian! More

Exceptional Customer Service Willowdale Nissan is definitely a dealership that really knows customer appreciation! We had an exceptional experience with the whole team from the sa Willowdale Nissan is definitely a dealership that really knows customer appreciation! We had an exceptional experience with the whole team from the sales agent Lucas, leasing Manager Nes and General Manager Dan. We thank them all for their valuable advice and guidance in choosing our new vehicle. Keep up the good customer service!! Regards, Anita & Oz More

Nissan Willowdale Review My experience at Nissan Willowdale was great. I was really happy with their service. The Salesperson Lucas Pascotto was very informative and attentive My experience at Nissan Willowdale was great. I was really happy with their service. The Salesperson Lucas Pascotto was very informative and attentive to my needs towards purchasing a vehicle. He explained everything thoroughly. Al the Sales Manager was also very helpful. More