Willowdale Nissan Ltd.

Car buying ease. My daughter was looking for her first car found what she was looking for at Willowdale Nissan. Showed her how to haggle with a salesman and came to an My daughter was looking for her first car found what she was looking for at Willowdale Nissan. Showed her how to haggle with a salesman and came to an acceptable agreement for both parties. Mobin was extremely friendly and helpful the car was delivered as promised when promised with everything that was promised I was extremely satisfied with his and the other people I dealt with service. More

really bad organizational behaviour! Be aware! BE AWARE! its a scam dealer, made fake promise to customer, and hidden charge comes after agreement expire date, and without any prior notice, they do BE AWARE! its a scam dealer, made fake promise to customer, and hidden charge comes after agreement expire date, and without any prior notice, they don't take responsibility and non of them can make solution for customer, what they can do its how to charge you hidden fee and give your unexpected explanation. will file a case to ServiceOntario's customer service and report this case to social media! More

Excellent Customer Service! We went to a lot of used car dealers and felt immediately welcomed at Willowdale Nissan. When we met with Sam Francella, we felt very comfortable with We went to a lot of used car dealers and felt immediately welcomed at Willowdale Nissan. When we met with Sam Francella, we felt very comfortable with him and his customer service was excellent. He is an exceptional salesperson who helped us find the right vehicle for our family. When we picked up the vehicle, it was beautiful and everything was perfect. We recommend Willowdale Nissan for their excellent service and especially Sam Francella who really made it a great experience. Thanks Tony More

customer service When I ve bought my car last year I didn't recive a good service ... However working with George Joseph to do some body work on my car changed my min When I ve bought my car last year I didn't recive a good service ... However working with George Joseph to do some body work on my car changed my mind about Nissan's costumer service . Thanks George for your help . More

Just talk no Action I had a problem with my Audio system and referred to them several times. They just say" The problem exists in all Muranos and Maximas" and we can not I had a problem with my Audio system and referred to them several times. They just say" The problem exists in all Muranos and Maximas" and we can not do anything. You should refer to Nissan Canada for resolution. The Nissan Canada also refers me to Willowdale Dealership/ Service. This is a loop. I still have the problem and pay for the service I have never received. More

Very professional service centre I found them to be very helpful. No money grabs. They did everything as needed .i would for sure make this my service centre service advisor was very I found them to be very helpful. No money grabs. They did everything as needed .i would for sure make this my service centre service advisor was very friendly and professional More

DO NOT TALK TO ALEX AN if you're looking to buy a car and they want to bring in the MANAGER just run for it if you like ur dignity to remain intact! ALEX AN is the supposed if you're looking to buy a car and they want to bring in the MANAGER just run for it if you like ur dignity to remain intact! ALEX AN is the supposed sales manager however this guy should be managing a military troop rather than a far deqlership! He didn't offer a seat to us when he came to see us he was very rude right off, wouldn't let us get a word out and when I called him on a it and asked him if he's even interested in hearing me out he said I'm gonna give u the price there is nothing to talk about! He was very frustrating and should not be in sales at all!!! He made a very enjoyable car shopping experience for us an absolute xxxx!!! I just wanted to beg the sales person to apply for another job at another dealership and save himself!! The only reason I'm even giving this 2 stars is b\c Serge was an awesome salesperson took the time to listen and understand our needs and his services are much appreciated! More

My Willowdale Experience I had a great experience at Willowdale Nissan! The service staff at Willowdale are amazing! Very informative and they really took the time to meet my I had a great experience at Willowdale Nissan! The service staff at Willowdale are amazing! Very informative and they really took the time to meet my servicing needs. More

No apologies for one key short I escalated my complain by calling customer service and customer care. What a waste of time. Customer care answer was "we can't help because the d I escalated my complain by calling customer service and customer care. What a waste of time. Customer care answer was "we can't help because the dealers are privately operated and we have no say". More to come. More

ONE KEY SHORT Imagine paying over $ 40000.00 for a new car. They claim that they are the biggest Nissan dealership overall, yet It took them over a week to loc Imagine paying over $ 40000.00 for a new car. They claim that they are the biggest Nissan dealership overall, yet It took them over a week to locate a car, over a week to deliver the car from nearby ( so they tell me ), over a week to get the car ready, yet when they delivered the car it was delivered DIRTY, NO EXTENDED WARRANTY BOOKLET and ONE KEY SHORT. After many phone calls and more than 5 trips to the dealership I finally asked the sales manger for the missing key. His reply I cannot repeat here nor will you find the words he used written in the Bible. I am ONE KEY SHORT. More