Willowdale Nissan Ltd.

Horrible used car service We walked in ready to look at a new Nissan but we wanted to know what our current Nissan was worth. The used car manager Danny was the rudest person I We walked in ready to look at a new Nissan but we wanted to know what our current Nissan was worth. The used car manager Danny was the rudest person I've ever met. He pretty much walked in after a nicer new sales rep was helping us, and asked us how much we wanted. We replied saying that we didn't really know how much it was worth (is it not their job to tell us?). So we threw out a number and then he said thank you and walked away. By far the worst attitude I've ever dealt with. Even the receptionist at the front was scared to page him at first - clearly he's not liked, for good reason. Will never go to willowdale Nissan ever again. Don't go there to sell or buy a used car - horrible attitude. More

Very helpful and understanding Sales Service Again I have to let you know how great Mobin Shah is. I explained how I love my Versa, but I needed a car with a little more space in the back. I am Again I have to let you know how great Mobin Shah is. I explained how I love my Versa, but I needed a car with a little more space in the back. I am now a very happy owner of a new Sentra (which Mobin recommended). Great space in the back for when the whole family goes out. I love it! Mobin also sold my husband a Nissan Rouge (which he is truly happy with) about 6 or so months ago. Thank you again Mobin. We are 2 very happy Nissan owners. Mary and Roger Hallam :) More

Dealer Good Corporation Suspect In Computer Data Protection I have leased 3 Rogues and one Infiniti from Willowdale Nissan. The dealer has been excellent through all those years. Over decades The General Manage I have leased 3 Rogues and one Infiniti from Willowdale Nissan. The dealer has been excellent through all those years. Over decades The General Manager Mark excellent to get to know and my last salesperson Shahin has been excellent. No request goes unattended. This lease Nissan Canada Finance (NCF) got involved and the experience turned sour. When the connection was done for Nissan Connect for all their fancy computer stuff in the car, my e-mail address somehow got stalked. This was August 2017. To date, I have over 4000 e-mails as a result of this computer process. Denied of course BUT it happened never the less. All junk from all over the world and all areas of business. Then In December that company NOT THE DEALER got their computer system hacked. They did not notify all lease customers until mid-January 2018 but names addresses, bank account numbers, credit information all ended up with the hackers. I spent many a day protecting investment information, changing bank accounts, notifying suppliers, and changing one credit card that got compromised. etc.And NCF never gave us someone to contact to talk with. Without my sales rep I would have been abandoned. As a result of this mess, I have bought out my lease from Nissan and will own the car in April when paperwork gets finalized. Bad corporation from a data protection standpoint BUT GREAT Dealer. I would still buy a car from them and have Shanhin Sepehri be your salesman. Super guy. I still plan to have the car serviced by the dealer as they have been great in that area over past 15 years. Just make sure you stay away from any dealings with NCF but DONT avoid the dealer just because of a lousy corporate connection. More

Rude and condescending sales manager The sales manager at this dealership was extremely rude and condescending. He refused to give a final quote for Nissan Rogue and said if we want we ca The sales manager at this dealership was extremely rude and condescending. He refused to give a final quote for Nissan Rogue and said if we want we can go to Honda. He said he is doing us a favor talking to us as he does not talk to many customers visiting the showroom. This coming from a sales guy! More

Great experience I purchased my car in 2017 from Mobin and he was wonderful. He made sure I made the right choice, provided me with options and what would be best with I purchased my car in 2017 from Mobin and he was wonderful. He made sure I made the right choice, provided me with options and what would be best within my budget. He was thorough, knowledgeable and attended to all of my buying needs. I would 100% buy from Mobin Shah again! Great personality and cares for his customers. He definitely goes above and beyond for his customers! Thank you and I love my new Nissan! More

Horrible experience 2017 Nissan Pathfinder with 700km was towed to Willowdale Nissan due to faulty Electric issue ..car was picked up next day with a scratched front bump 2017 Nissan Pathfinder with 700km was towed to Willowdale Nissan due to faulty Electric issue ..car was picked up next day with a scratched front bumper and car was very dirty . When I asked the service guys why the car was not washed they responded we don't wash cars which was a complete lie as manager told me later on they do wash cars ....I think they chose not to wash it due to the scratch they put on the vehicle . Amazed how service can lie to a client face about not washing cars especially a new vehicle that hasn't worked properly since day one ! ...as you pick up your car you will notice how bad the parking is in the lot ...very tight and impossible for me to turn around . No wonder cars get scratched there !! their rating says it all ....avoid at all costs ! More

Excellent Service We received amazing service at the dealership . Salesperson Mobin Shah was friendly and courteous with us. He really made a difference in our decisio We received amazing service at the dealership . Salesperson Mobin Shah was friendly and courteous with us. He really made a difference in our decision to get a new car , and now if we have any questions he is always ready to help . More

excellent welcome and friendly people. from the first moment I walked in I received a nice welcome and help from the sales person that I first met and he understood what I was looking for a from the first moment I walked in I received a nice welcome and help from the sales person that I first met and he understood what I was looking for and showed the options that I have so I made my mind from the first visit and I got my new car More

FRAUD!!!! Totally agree with Shaul K. They promise all sorts of things and never put them on paper or in the system! BE AWARE. DON'T LET THEM FOOL YOU!!! THEY CHARGE WAY TOOOOO HIGH IN They promise all sorts of things and never put them on paper or in the system! BE AWARE. DON'T LET THEM FOOL YOU!!! THEY CHARGE WAY TOOOOO HIGH IN MAINTENANCE. As a second time customer, I am very very very shamed of my decision to go with this dealership. AVOID THIS DEALERSHIP! More

Excellent Customer Service Amazing service! I received the best service I have ever received at a car dealership by a salesperson named Sina Arab. He was very specific how to ta Amazing service! I received the best service I have ever received at a car dealership by a salesperson named Sina Arab. He was very specific how to take care of the customer needs. Sina suggested the 2017 Nissan Rouge and said it would be the right fit for me and my family. I was happy to make the deal with him that day. Loving my new car. I'll be sure to ask for Sina next time my family is looking for a new car. The other person I was dealing with was a professional manager by name of Jino Park that I'd highly recommend talking to him about your car deal. He's everything you need when shopping for a car. Jino is very honest and committed guy who goes above and beyond to treat his clients right. More