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Willowdale Nissan Ltd.
Thornhill, ON
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116 Reviews of Willowdale Nissan Ltd.
Fraudulent sales staff and manager At the begining Cliff promised everything but did not put in his notes. Sales agent and sales manager played a game together, becarefull do not get fo At the begining Cliff promised everything but did not put in his notes. Sales agent and sales manager played a game together, becarefull do not get fool with their back and forth sales tricks. Cliff qouted a lower price but sales manager rejected and this back and forth somehow made us convinced that we are getting at below their cost with some nearly $900 loss to dealership which was not true. They even delayed delivering the vehicle by 2 weeks when Nissan had already announced new incentives and we found out this after picking up the car and they did not say anything about new incentives. On delivery date again Cliff denied whatever he promised including rubber mats. Also during 2 weeks waiting period for delivery I called several times but till one day before delivery he had no information about expecting date of delivery. Totally the worst experience I ever had with a dealership and sales agent. More
Pathetic managers and behaviour Dont buy any car from this dealership....pathetic behaviours of managers and they dont know professional etiquette...dont know who made them managers. Dont buy any car from this dealership....pathetic behaviours of managers and they dont know professional etiquette...dont know who made them managers. 0 rating for customer service More
Amazing service in Willowdale Nissan I experienced a good time purchasing my 2019 Sentra in Willowdale Nisssan. I talked with Peter wang and Roger Peng. They are friendly, knowledgeable a I experienced a good time purchasing my 2019 Sentra in Willowdale Nisssan. I talked with Peter wang and Roger Peng. They are friendly, knowledgeable and patient. I am very happy for their service, well done. More
Excellent Customer service and negiotiating skills I went to Willowdale Nissan to buy a new car, I have a fantastic driving test with Peter Wang. Peter Wang and Roger Peng considered the needs of thei I went to Willowdale Nissan to buy a new car, I have a fantastic driving test with Peter Wang. Peter Wang and Roger Peng considered the needs of their customers. They have good customer service skills and good manners. I recommend them . More
Not Professional The service staff just promote sales and have forgotten about Loyalty and Customer Service. There is no service with this staff, across the board no c The service staff just promote sales and have forgotten about Loyalty and Customer Service. There is no service with this staff, across the board no consistency and no organizational skills and lack basic human interpersonal skills. I could go on and I wont. More
2 cars from this dealership Worse dealership. People witch working there, they doesn’t even understand what they are going there. The first car was is Altima, I visit them 10 t Worse dealership. People witch working there, they doesn’t even understand what they are going there. The first car was is Altima, I visit them 10 times and most of all of that times I was paying for something. The coverage is doesn’t work. My second car is titan 19000 get a check engine. Bring to them, they said me you have to change the engine filter. I’m agree with them gonna be, but they doesn’t even realize. Between diesel and gas systems. My car on a gas. Worst dealership in North York More
Bad sales team and unorganized Rude managers, low class, cheap people , no knowledge, to much headache, stress , DO NOT TRUST THEM. DO YOUR RESEARCH AND FIND OUT THE HISTORY OF THE Rude managers, low class, cheap people , no knowledge, to much headache, stress , DO NOT TRUST THEM. DO YOUR RESEARCH AND FIND OUT THE HISTORY OF THE CAR BEFORE ANY DEAL WITH THEM. More
Terible customer service.... Very unfriendly and scam artist , do not recommend unbelievable bad organization I do not even know how one can describe. Rude , not knowledgeable , Very unfriendly and scam artist , do not recommend unbelievable bad organization I do not even know how one can describe. Rude , not knowledgeable , lieing Do not answer emails for not having traceable record. Real scammers More
WORST EXPERIENCE Our experince with this dealership has been nothing except STRESS and HEADACH. They were trying to sell us a used car as a new car. DO NOT TRUST TH Our experince with this dealership has been nothing except STRESS and HEADACH. They were trying to sell us a used car as a new car. DO NOT TRUST THEM. DO YOUR RESEARCH AND FIND OUT THE HISTORY OF THE CAR BEFORE ANY DEAL WITH THEM. We have had two other Nissan cars and we have dealed with many other nissan dealers for over 10 years and we have never had any experince and dishonestly like this. More
Best Deal On. Gently Used Car I purchased a 2015 Versa Note SL in October 2018. I shopped around many Nissan Dealwrships in my area and farther aflubg hands down these guys had the I purchased a 2015 Versa Note SL in October 2018. I shopped around many Nissan Dealwrships in my area and farther aflubg hands down these guys had the best deals! Also my sales rep and finance manager were totally awesome ( Marc and Elaine) and they even threw in Brand new Snow Tires. Definitely worth the trip. We drove from Hamilton On to Purchase my car. All in all a very pleasant car buying experience. More