Westwood Honda

The worst dealership in North America. I was interested in one of their listing. we set an appointment. when I arrive there they told me that the car has been sold just couple hours ago!!!! I was interested in one of their listing. we set an appointment. when I arrive there they told me that the car has been sold just couple hours ago!!!! More

Excellent customer service The staff, service department and overall experience everytime I am there is absolutely amazing. I would recommend anyone who is looking for a Honda The staff, service department and overall experience everytime I am there is absolutely amazing. I would recommend anyone who is looking for a Honda to go to Westwood Honda! More

Great selling experience I sold my Mustang to Rysam after negotiating with multiple car dealerships. Rysam was professional and understanding and when we asked to raise the se I sold my Mustang to Rysam after negotiating with multiple car dealerships. Rysam was professional and understanding and when we asked to raise the selling price to meet our demands, Rysam was able to find a solution that worked for both parties. I had a negative experience with multiple dealerships before who wanted to get a better deal with sheer force and didn’t care about the customer that much. Rysam was absolutely incredible in being professional and understanding. Highly recommend! More

Another great sales experience From the outstanding customer experience with Josh Neumann to the completion of the business details with Karen Stager our purchase of our new car wen From the outstanding customer experience with Josh Neumann to the completion of the business details with Karen Stager our purchase of our new car went great. As a note it was the personal email detailing our repeat customer offer that initiated or decision to visit the showroom More

Great experience Friendly staff, wasn't pushy at all. We got a great vehicle for a great price. Everyone we encountered was courteous and friendly. We will come back t Friendly staff, wasn't pushy at all. We got a great vehicle for a great price. Everyone we encountered was courteous and friendly. We will come back the next time we need a vehicle. More

refused to fix safety issue I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience wa I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience was great! or i would have went somewhere else. This is the first time that I went in for service. Upon arrival they kept asking me who my sales person was and so i told them and they replied that he was no longer working there. no big deal i thought, i actually had 3 issues to take care of 1. pealing paint 2. replace a light covering which was my fault 3. the drivers side rear door opener no longer works from the inside I thought it was obvious that the door opener failing was a manufacturer defect and they would fix that. I told them i was paying for the broken light cover and the paint I wanted them to cover, since it was not my fault and I have owned the car for less than a year. I would have be fine if they come back and said they would fix the door opener but the rest is my responsibility. They came back and said they weren't covering anything because it was not covered by the warranty that i purchased. I remembered too late that Lynn helped me as well, but I feel that shouldn't matter. More

New CRV owner Lynn, Karen and Ryan went above and beyond expectations to find the right vehicle for me. When my original choice wasn’t available, they found another Lynn, Karen and Ryan went above and beyond expectations to find the right vehicle for me. When my original choice wasn’t available, they found another option that worked out great. Thank you for the awesome service! More

Good service I chose this dealer shop due to Excellent service and fast response. Sale Rep. is very kind and friendly And keep giving us good information. I chose this dealer shop due to Excellent service and fast response. Sale Rep. is very kind and friendly And keep giving us good information. More

Excellent customer service, highly recommend! Jamie made my vehicle buying experience very smooth and stress free. He and his colleagues went out of their to make me happy and confident in my pur Jamie made my vehicle buying experience very smooth and stress free. He and his colleagues went out of their to make me happy and confident in my purchase. More

don’t take your car there for service i bought a new car so that I have a warranty and not much expenses compare to my older car. But I discovered that I still have to pay similar amount o i bought a new car so that I have a warranty and not much expenses compare to my older car. But I discovered that I still have to pay similar amount of money to service my new Honda as I was paying for my old car. I don’t recommend buying a new or even second hand car from this dealership. Their service is terrible and they don’t explain you why they charge you so much. There are A and B service every 6 months on the top of your oil and regular check that you find out cost wise very expensive and they make it indirectly obligation in order for you to keep the warranty. They do t tell you in advance that you have a option of not wanting to do A and B service which is basically extra expense for you. I had a terrible experience with the service and their managers and I felt disrespected and humiliated and I had a heart pain. More