Westwood Honda

refused to fix safety issue I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience wa I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience was great! or i would have went somewhere else. This is the first time that I went in for service. Upon arrival they kept asking me who my sales person was and so i told them and they replied that he was no longer working there. no big deal i thought, i actually had 3 issues to take care of 1. pealing paint 2. replace a light covering which was my fault 3. the drivers side rear door opener no longer works from the inside I thought it was obvious that the door opener failing was a manufacturer defect and they would fix that. I told them i was paying for the broken light cover and the paint I wanted them to cover, since it was not my fault and I have owned the car for less than a year. I would have be fine if they come back and said they would fix the door opener but the rest is my responsibility. They came back and said they weren't covering anything because it was not covered by the warranty that i purchased. I remembered too late that Lynn helped me as well, but I feel that shouldn't matter. More

New CRV owner Lynn, Karen and Ryan went above and beyond expectations to find the right vehicle for me. When my original choice wasn’t available, they found another Lynn, Karen and Ryan went above and beyond expectations to find the right vehicle for me. When my original choice wasn’t available, they found another option that worked out great. Thank you for the awesome service! More

Good service I chose this dealer shop due to Excellent service and fast response. Sale Rep. is very kind and friendly And keep giving us good information. I chose this dealer shop due to Excellent service and fast response. Sale Rep. is very kind and friendly And keep giving us good information. More

Excellent customer service, highly recommend! Jamie made my vehicle buying experience very smooth and stress free. He and his colleagues went out of their to make me happy and confident in my pur Jamie made my vehicle buying experience very smooth and stress free. He and his colleagues went out of their to make me happy and confident in my purchase. More

don’t take your car there for service i bought a new car so that I have a warranty and not much expenses compare to my older car. But I discovered that I still have to pay similar amount o i bought a new car so that I have a warranty and not much expenses compare to my older car. But I discovered that I still have to pay similar amount of money to service my new Honda as I was paying for my old car. I don’t recommend buying a new or even second hand car from this dealership. Their service is terrible and they don’t explain you why they charge you so much. There are A and B service every 6 months on the top of your oil and regular check that you find out cost wise very expensive and they make it indirectly obligation in order for you to keep the warranty. They do t tell you in advance that you have a option of not wanting to do A and B service which is basically extra expense for you. I had a terrible experience with the service and their managers and I felt disrespected and humiliated and I had a heart pain. More

Great service Very bright and large show room, sales Rep. Kelly Z provided great service and showed good expertise, which gave me a really happy experience in Westw Very bright and large show room, sales Rep. Kelly Z provided great service and showed good expertise, which gave me a really happy experience in Westwood Honda, and I finally bought my dream car with good deal. More

Great Experience This is the first time I bought a Honda and I was surprised that the model I’m buying (Odyssey) was such in demand to the extent that I have to wait f This is the first time I bought a Honda and I was surprised that the model I’m buying (Odyssey) was such in demand to the extent that I have to wait for few days to get one. Thanks to the concerted effort of Joe, Shiobhon and Winnie for they provided extra mile of service to get the trim that I want in the most reasonable time. Truly amazing customer service. More

Our sales person was Tony and finance person Walter Right from the start Tony gave excellent service. We then met Walter for finance. we also met Jon and a few more. All gave a friendly informative ve Right from the start Tony gave excellent service. We then met Walter for finance. we also met Jon and a few more. All gave a friendly informative very good experience. We had bought my husbands truck about 2 yrs ago and definitely not the same. More

Great service I have been bringing my Honda cars to Westwood Honda for servicing over 20 years and have always had very friendly and great service. This was my fir I have been bringing my Honda cars to Westwood Honda for servicing over 20 years and have always had very friendly and great service. This was my first time purchasing car from them and again was very impressed by their friendliness and service. I feel I got a great price and was treated very well. I would highly recommend Westwood Honda for both purchasing a car and for their servicing. More

Superb Customer Service My wife and I recently purchased a new 2018 Honda CRV from Westwood Honda. We found the sales rep, Mike Afshar ,to be very knowledgeable, courteous an My wife and I recently purchased a new 2018 Honda CRV from Westwood Honda. We found the sales rep, Mike Afshar ,to be very knowledgeable, courteous and extremely helpful. There was no sales pressure from Mike or any other person at this dealership. After a short time, the car experienced some technical issues and that is when this dealership did what many will not, they stood in front of their warranty and service, not behind it. Jonathon Wilson, stepped up to plate to assist us and resolved the issue immediately, without hesitation. Good leadership has a way of working down to all team members. This is certainly the case at this dealership. Although we live in North Vancouver, the trip to Westwood Honda was worth every kilometer and more. Great staff, who care and are willing to do what is best for their customer. I highly recommend this dealership! More