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Westwood Honda
Port Moody , BC
293 Reviews
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293 Reviews of Westwood Honda
March 28, 2015
they don't back the product they sell Don't buy a new civic the transmission is junk and when you bring it into get fixed the service manage comes for a ride and sees that there is a probl Don't buy a new civic the transmission is junk and when you bring it into get fixed the service manage comes for a ride and sees that there is a problem but then keeps telling you that there is nothing wrong and the car should drive like crap. Then they give us a loaner car so we can see the difference and tell them there is a huge difference and that the loaner actually drives like a new car should but they don't care. Try backing the product you sell and not brushing everything under the rug. More
by matt
Employees Worked With
service manager
February 11, 2015
Extended Warranty NOT We purchased the 100,000 km extended warranty on our leased coupe. At only 50,000 kms, a few months before the lease was up, we started having trouble We purchased the 100,000 km extended warranty on our leased coupe. At only 50,000 kms, a few months before the lease was up, we started having trouble getting the 6-speed manual transmission to engage in first gear. Push in the clutch, move the stick to 1 and get a horrible clicking noise when easing in the clutch. Our daughter took it to Westwood Honda service department. They "fixed" it, by adding some clutch fluid and doing a bunch of other work that she didn't request or approve, and charged her over $600. They said the work wasn't covered under warranty. And guess what, the problem with the transmission came back after only a few 100 kms. The extended warranty says it covers drive train breakdowns and associated fluids, but service said it didn't and she had to pay. Will never get another Honda or deal with Westwood again. More
by ts
Employees Worked With
Service clerk
October 28, 2014
Buyer Beware Yes, the sale guys are always very nice, but I bought a used Accord from them and soon after found out that it had 2 broken motor mounts. Add another Yes, the sale guys are always very nice, but I bought a used Accord from them and soon after found out that it had 2 broken motor mounts. Add another $1600 to the purchase price. More
by bcomber
Employees Worked With
Sales
