Westwood Honda

Excellent purchase experience! Sales manager Joe was very approachable, polite, friendly, very accommodating despite of his chaotic environment. Very professional and patiently demo Sales manager Joe was very approachable, polite, friendly, very accommodating despite of his chaotic environment. Very professional and patiently demonstrated the car we are interested in and answered our questions in a very informative way and reassuring. He introduced us to Paul the salesman who is also attentive ,pleasant and made us comfortable in our negotiations. Then we met Walter the financial manager who presented himself very well same as Joe Kendrick. Knowledgeable and gave us more information to help us make a good decision about our finances. Shiobhon Lopez senior financial manager who assisted us with the final financial settlement was also great in many ways. Special thank you again to Joe and Walter for the good deals. You are all highly commendable ! More

Excellent sales experience I had Adrien during my test drive of a used vehicle. Told me what I needed to know the car and went out of his way and found out what I asked that he I had Adrien during my test drive of a used vehicle. Told me what I needed to know the car and went out of his way and found out what I asked that he wasn't sure about. Honest, straight forward and very reassuring. He texted me driving distances and charging station locations of the places I would visit in the EV I was considering and followed up a few days later with more info without making me feeling pressured. Excellent experience! Went down the street to Nissan and they didn't know half as much as he knew about a used nissan! Highly recommend looking up Adrien if you go there. He is not a personal friend, but he certainly treats you like one. More

Excellent, efficient customer service Westwood Honda is a customer-friendly car dealership. The staff work as a team to make the purchase/transition smooth and pleasant. Overall, a wonderf Westwood Honda is a customer-friendly car dealership. The staff work as a team to make the purchase/transition smooth and pleasant. Overall, a wonderful experience. More

Very good! Thank you to Lynn for helping us with our purchase. Knowledgeablr, friendly, and very considerate. Great service and quality at Westwood Honda means w Thank you to Lynn for helping us with our purchase. Knowledgeablr, friendly, and very considerate. Great service and quality at Westwood Honda means we'll come back again! More

The worst dealership in North America. I was interested in one of their listing. we set an appointment. when I arrive there they told me that the car has been sold just couple hours ago!!!! I was interested in one of their listing. we set an appointment. when I arrive there they told me that the car has been sold just couple hours ago!!!! More

Excellent customer service The staff, service department and overall experience everytime I am there is absolutely amazing. I would recommend anyone who is looking for a Honda The staff, service department and overall experience everytime I am there is absolutely amazing. I would recommend anyone who is looking for a Honda to go to Westwood Honda! More

Great selling experience I sold my Mustang to Rysam after negotiating with multiple car dealerships. Rysam was professional and understanding and when we asked to raise the se I sold my Mustang to Rysam after negotiating with multiple car dealerships. Rysam was professional and understanding and when we asked to raise the selling price to meet our demands, Rysam was able to find a solution that worked for both parties. I had a negative experience with multiple dealerships before who wanted to get a better deal with sheer force and didn’t care about the customer that much. Rysam was absolutely incredible in being professional and understanding. Highly recommend! More

Another great sales experience From the outstanding customer experience with Josh Neumann to the completion of the business details with Karen Stager our purchase of our new car wen From the outstanding customer experience with Josh Neumann to the completion of the business details with Karen Stager our purchase of our new car went great. As a note it was the personal email detailing our repeat customer offer that initiated or decision to visit the showroom More

Great experience Friendly staff, wasn't pushy at all. We got a great vehicle for a great price. Everyone we encountered was courteous and friendly. We will come back t Friendly staff, wasn't pushy at all. We got a great vehicle for a great price. Everyone we encountered was courteous and friendly. We will come back the next time we need a vehicle. More

refused to fix safety issue I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience wa I bought my used 2013 Nissan Leaf from them in Jul 2017, the salesman who sold me the car treated me like a person and he was great the experience was great! or i would have went somewhere else. This is the first time that I went in for service. Upon arrival they kept asking me who my sales person was and so i told them and they replied that he was no longer working there. no big deal i thought, i actually had 3 issues to take care of 1. pealing paint 2. replace a light covering which was my fault 3. the drivers side rear door opener no longer works from the inside I thought it was obvious that the door opener failing was a manufacturer defect and they would fix that. I told them i was paying for the broken light cover and the paint I wanted them to cover, since it was not my fault and I have owned the car for less than a year. I would have be fine if they come back and said they would fix the door opener but the rest is my responsibility. They came back and said they weren't covering anything because it was not covered by the warranty that i purchased. I remembered too late that Lynn helped me as well, but I feel that shouldn't matter. More