Westminster Toyota

I recently bought a car from Westminster Toyota. I am writing this review because I have serious concerns about the business this dealership carries out. I reserverd a vehicle and waiting many month I am writing this review because I have serious concerns about the business this dealership carries out. I reserverd a vehicle and waiting many months for it to arrive. Once it did they charged me a second and higher deposit to the initial deposit I placed. When I arrived to pick it up, they told me they required that I pay an extra $2000+tax "fee" for a "protection plan". When I said I did not want this, they said the deposit which I had already paid was non-refundable. This protection package is not a Toyota package - it is a third party contract that the dealership does not stand behind and has such insane fine print that it will be impossible to claim anything on it. This dealership not only charges the highest doc fee ($778!), but also scams you into putting down a deposit only then to tell you that you have to pay another $2224 which is effectively extortion as it has no value. All together this is $3018 over MSRP that you will pay if you work with the crooks at this dealership. I will never buy a vehicle from this dealership again. I would sooner work with any other Toyota dealership in the lower mainland. The dishonest business practices of this dealership are a serious ethical concern. Please be warned before you deal with this dealership. There are many other great dealerships which charge a much lower doc fee in the $400-500 range and do not scam you out if your deposit only to charge you another $2000 of worthless additional profit markups. I would like to find out how to report this to Toyota Canada but I do not know how. This dealer are dishonest scam artists. Even the finance lady More

With lack of car sales I found service up sell to be rampit. You need this, need that, only $100.00 more etc... I went for a battery recall and was told it would take an hour then I was told I need a rampit. You need this, need that, only $100.00 more etc... I went for a battery recall and was told it would take an hour then I was told I need a new battery. It is a recall so I said bill Toyota and replace it. I was told it would cost me over $200.00 for a recall? Something fishy indeed. Turns out the recall is for the battery bracket! Yea... A change happened with this franchise, not for the better in my opinion. Looking for another reputable franchise, if they exist. More

Excellent experience at Westminster Toyota. Just purchased Rav from Garry . He is friendly and no push sale. I wanted to sell my old car , then pick up the new one. Thanks Garry and his sales m Just purchased Rav from Garry . He is friendly and no push sale. I wanted to sell my old car , then pick up the new one. Thanks Garry and his sales manager for his help More

Excellent experience at Westminster Toyota. Just purchased Rav from Garry . He is friendly and no push sale. I wanted to sell my old car , then pick up the new one. Thanks Garry and his sales Just purchased Rav from Garry . He is friendly and no push sale. I wanted to sell my old car , then pick up the new one. Thanks Garry and his sales manager for his help. More

I was looking for a pre owned car actively in this crazy insane over inflated market. The sales rep Kalpesh was very accommodating and set me up with a test drive When I arrived the car was ready to go and insane over inflated market. The sales rep Kalpesh was very accommodating and set me up with a test drive When I arrived the car was ready to go and I was able to take it out for 30 minutes or so. This was no big deal for them and I arrived back the next day and had a great test experience. I ended up closing the deal today and negotiating a fair price for the car. Overall the experience was positive with minimal stress. Any disagreements during the purchase were resolved quickly and I look forward to returning in the future. More

THANK YOU WESTMINSTER TOYOTA VERY GREAT SERVICE. ALWAYS GIVE ME GOOD DEAL. WILL KEEP LEASING CAR HERE ALWAYS GIVE ME GOOD DEAL. WILL KEEP LEASING CAR HERE More

Awesome service from Harvinder and Karen! They are the best people to deal with when buying a car in this crazy market. Offered us the best price and the back office was very professional an They are the best people to deal with when buying a car in this crazy market. Offered us the best price and the back office was very professional and clear. We opt in on the protection which proved to be very useful as our tires were ruptured the same week we drove out the dealership and the claim was fuss free, simple and easy. I would definitely recommend this dealership to my friends and family. More

Karan is one of the best sales people I’ve ever had the pleasure of doing business with. He was patient and detailed throughout the while car buying experience. He made me feel like a VIP and always respec pleasure of doing business with. He was patient and detailed throughout the while car buying experience. He made me feel like a VIP and always respected my time. 5 star experience More

Great service by Sam fairly priced but delivered a lot more value through efficiency and responsiveness. Whole team at Westminster Toyota is super friendly - from the manager to the service staff. Used in more value through efficiency and responsiveness. Whole team at Westminster Toyota is super friendly - from the manager to the service staff. Used inventory selection was great. In and out in 2 hour with my new ride. More

Very good service, they are incredible to work with. Kartik gave me a very good deal on my trade and Karan was very supportive throughout the whole process. Finance office was also very clear on the do Kartik gave me a very good deal on my trade and Karan was very supportive throughout the whole process. Finance office was also very clear on the documents. The whole process was flawless, thank you! Proud owner of the Rav4 Hybrid that I waited for 8 months! More