Westminster Toyota
New Westminster, BC
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205 Reviews of Westminster Toyota
Friendly dealership, Melvin is Excellent Melvin helped me a lot with the purchase of my Toyota Corolla. He was very helpful, informative and not pushy at all. He was so friendly and nice and Melvin helped me a lot with the purchase of my Toyota Corolla. He was very helpful, informative and not pushy at all. He was so friendly and nice and could not have been any better. Other guys like Harvinder were also supportive. I would definitely recommend this dealership. More
Unprofessional This is a very shady dealership that will screw you around, absolutely unprofessional. I know that can be said about many, but here's the story. In th This is a very shady dealership that will screw you around, absolutely unprofessional. I know that can be said about many, but here's the story. In the end after being told I had a deal and to come one in, I am later told that the deal is off, but should feel lucky to get it at that price. But also, first off I called one night to talk to the guy I first met there, he says "no we can't do that deal, we actually have people coming in tonight see it." Then coincidentally I get a call from another guy I sent an email about the car to, and he also says no we can't do that deal, but with him there are no other people coming in to look at the car (clearly they didn't coordinate well). Then he calls me and says we have a deal, which is later thrown back in my face. They should have taken responsibility for an employee's mistake, it was very unprofessional. Toyota is awesome, just find a different dealership. More
Happy Westminster Toyota Customer Melvin took the time to explain the options available to us that best meet our needs and budget. No pressure tactic. We're happy with the Corolla. E Melvin took the time to explain the options available to us that best meet our needs and budget. No pressure tactic. We're happy with the Corolla. Ed Nancy More
Fantastic rexperience I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin wi I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin will do very well in sales. More
Found me the best option Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent customer service More
great people Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even othe Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even other sales guys like Harpreet went out of there way to be helpful. Hope my Rav will be as good as the Camry More
Bought a RAV4 2013 with Excellent customer service I would like to give a thumbs up to this dealer, specially to Harvinder Tinna and John Chung. What makes this dealer so good is their personal attenti I would like to give a thumbs up to this dealer, specially to Harvinder Tinna and John Chung. What makes this dealer so good is their personal attention and understanding of our needs on the used car. Both Harv and John are friendly and the moment they told us how commited they are to customer service they convinced us. We went to other dealers and the others don't care if you are buying or not to them and so they offer a lame service, whereas with Westminster Toyota my wife and I got fast service, excellent attention to minimum details and good follow up with us. Totally recommend it, I will get back to Westminster Toyota for a trade in in a couple of years from now :D More
Melvin was very Patient I went to see Melvin about a month ago but couldn't decide whether to buy then or wait. I waited and took my husband there (at the dealership) and we I went to see Melvin about a month ago but couldn't decide whether to buy then or wait. I waited and took my husband there (at the dealership) and we decided to buy. Melvin was very patient and not pushy. He even drove us to pick up the licence plates from my personal agent. He is very personable. More
Honest Dealership, Melvin Great Person Melvin was fantastic! Made our truck buying experience so enjoyable. We walked in, saw the vehicle we had been looking for and after a very short di Melvin was fantastic! Made our truck buying experience so enjoyable. We walked in, saw the vehicle we had been looking for and after a very short discussion about price, Melvin agreed to our price and we drove away with a fantastic truck. Highly recommend this dealership and definitely recommend Melvin! More
Happy Customer Went into the Dealership (Saturday 4PM-ish) knowing what I was looking for. Manuel approached us & was very helpful. Had Contact with Maunuel & Harv, Went into the Dealership (Saturday 4PM-ish) knowing what I was looking for. Manuel approached us & was very helpful. Had Contact with Maunuel & Harv, that day. Harv requested a deposit, but we wanted to come home to discuss. We made the decision the next day ( Sunday (Manuel's day off). We called the Dealership & spoke to Harv. Manuel, actually came in on his day off. As our Sale progressed Manuel was right on top of returning any calls, immediately, whether on his work day, or day off. That is over & above the call of duty. We were impressed. If there were any minor glitches along the way of our sale (i.e.) Typo overcharge for Auto replacement) it was dealt with immediately & corrected. We purchased our 2004 Toyota Sienna from here, previously and my trade-in car from another Toyota Dealership (17 years ago). Westminster Toyota has been Servicing both of those vehicles for years. Our experience with Westminster Toyota has been very favorable over the years & that is why we came back for our new car. Customer Loyalty is probably one of the greatest assets a Car Dealership can cultivate. When my Husband upgrades his car it will likely be with them. I have a Customer Service/Sales background & I recognize GOOD SERVICE when I get it. More