Westgate Honda

Greedy A F I went to trade in my 2016 civic si for a 2016 ex they wanted an additional 5500 plus no options I requested. Went to Stratford Honda got what I want I went to trade in my 2016 civic si for a 2016 ex they wanted an additional 5500 plus no options I requested. Went to Stratford Honda got what I wanted 5 K cheaper. Instead of candies on the counter they should have condoms because I felt I was getting screwed.. More

Quick Service!!! Poor handling!!! They got my oil change done in less than an hour,which is great. But was disappointed with how they handled my interior leather which got stained wit They got my oil change done in less than an hour,which is great. But was disappointed with how they handled my interior leather which got stained with some chemical, I don't know if they covered my seat when mechanic get in and out from the my vehicle..I don't know if the chemical stain will be their forever. Last time they switched my winter tires, tire valves don't have their cap on. So frustrating!!! More

Oil change and checking of tires. They had completed the work within the hour, They did the oil changed, checked my tires, and ever washed my car, plus was very quick in processing the They had completed the work within the hour, They did the oil changed, checked my tires, and ever washed my car, plus was very quick in processing the paperwork. More

Thanks to all I just wanted to say a Big Thanks to all of you guys, you have been so generous to me and I really appreciated all that you do, great service, friendl I just wanted to say a Big Thanks to all of you guys, you have been so generous to me and I really appreciated all that you do, great service, friendly people. I recommend them 100%. Sincerely, Laura Hernandez. More

Quick New Car Courtesy Appointment Arrived early, met immediately by Jason. Car was ready when promised. Very, very efficient. Very friendly and accommodating staff. Would recommend Arrived early, met immediately by Jason. Car was ready when promised. Very, very efficient. Very friendly and accommodating staff. Would recommend this dealership without hesitation.. More

Hidden Charges Took my brand new Honda Accord for a warranty problem. Took my new car through the car wash and ended up with 4 inches of water in the trunk area. No Took my brand new Honda Accord for a warranty problem. Took my new car through the car wash and ended up with 4 inches of water in the trunk area. Now they want a $55 minimum charge to look at my car and fix the problem under warranty. So tired of crooked car dealers More

Peace of Mind check up for new car Great service. Friendly, Fast. Love this service department. Have used them for 30+ years. They’ve helped me through thick and thin with many differ Great service. Friendly, Fast. Love this service department. Have used them for 30+ years. They’ve helped me through thick and thin with many different Honda models More

Costumer service complain I took my 2010 Accord to this dealer for a recall repair by Honda ( misfired cylinder 3 ). I had a great experience; Jason Rowswell was very professio I took my 2010 Accord to this dealer for a recall repair by Honda ( misfired cylinder 3 ). I had a great experience; Jason Rowswell was very professional and respectful and also the driver for the shuttle service was such a great person. 2 days later my ingition light turned on again so my wife went and dealt with Jason once more and the service was great. The diagnostic was done, service call charge paid, and I decided to take it from there. The next day I called with a question and unfortunately Jason was on vacation so I had to deal with another costumer service person named Kevin. Oh my god what an experience! He was condescending and very rude and defensive. He alluded to the fact that I just got a $2500 dollar job for 'free' when all I had phoned to ask was for specific information regarding the oxygen sensor needed (as per the diagnostic completed yesterday). I just wanted to make sure that I had the right part but the conversation became heated because of Kevin's tone and 'greater-than-thou' attitude. He didn't think I knew what I was talking about and talked down to me. Not a good choice for a customer service rep. :(. Saul Lopez More

Brakes CRV 2015 I brought in my 2015 CRV for a tire pressure warning lite issue. Turned out I needed rear brakes. I thought the service department did a good job in I brought in my 2015 CRV for a tire pressure warning lite issue. Turned out I needed rear brakes. I thought the service department did a good job in isolating the problem. I mentioned to them that rear brakes should not need replacing at 40,000 km. Their response was that I should have had the brakes serviced. Did not buy that story. I REPEAT: BRAKES SHOULD NOT BE NEED REPLACING AT 40 KM. HOWEVER, IT FELL ON DEAF EARS. Very DISAPPOINTED IN HONDA for having to put new rear brakes on a car with 40,000 km. Looks like Honda going the same route as other car manufacturers. Cheap parts that wear out quickly.. Never had this problem with the last 3 honda's that I leased and all drive by the same person. I guess my problem is that I am from the period when they made cars to last. George More

Excellent customer service Just purchased a new vehicle at this dealership and received excellent customer service from both Kyle and Steve. I was prepared to purchase from a di Just purchased a new vehicle at this dealership and received excellent customer service from both Kyle and Steve. I was prepared to purchase from a different dealership when I went in, but they definitely earned my business! More