Westgate Honda

Just a bought a 2025 civic hybrid touring from them. Initially booked a black civic but with all of the recalls that Honda just put out, the salesperson John told me I could not get the black on my deli Initially booked a black civic but with all of the recalls that Honda just put out, the salesperson John told me I could not get the black on my delivery date and all other colors were available and since I had already sold my current car and needed the new one ASAP, I decided to go with the blue as it was the only other dark color. The day before the delivery the salesperson John sends me pics of my car and I see that it has grey/white seats which I was not made aware of before. The black only comes with black seats and logically I assumed they will provide a car with black seats since I never requested for white/grey seats but they don't think the color of the seats is a big enough deviation to let the customer know apparently. After refusing delivery for the Blue with white/grey seats they asked me to choose another color since they don't have any blue with black seats either. Ultimately had to go with a white car since I do not like any of the colors. Although white is okay for my taste but I went out to buy a dark colored car and had to take one that is farthest from my preference all because of the incompetence of Honda and this dealership. Also, They markup all cars with a 2000$ package that includes free windshield replacements, GPS etc. Most of these items are already in the car or available with an insurance. I managed to get these markups removed but they wouldn't sell the car without mats. Now I have 240$ mats sitting at home because I never wanted them. Already bought aftermarket mats. They make you sign an agreement that states you cannot pay off the financing before 6 months and if you do, you have to pay Westgate Honda a fine of 1000$. which is sort of Illegal since the Honda Financial Services Canada Website clearly states "All retail loans from HFS are open. You may pay the full balance at any time without prepayment penalties." More

Bryan in service went above and beyond to help me ! Definitely going to be back again! Definitely going to be back again! More

I was helped by Joe. He was a very amazing salesman and helped me find the car that I wanted and loved very much. He also taught me about all the new technical features i He was a very amazing salesman and helped me find the car that I wanted and loved very much. He also taught me about all the new technical features in the car. Joe was very patient and always positive with me. I would definitely recommend him to others. Overall, all the staff were very kind and helpful. More

I love the service I receive at Westgate. I feel like Norm off cheers and everyone knows my name lol All service staff as been great to me over the years. They treat me like family and I feel I feel like Norm off cheers and everyone knows my name lol All service staff as been great to me over the years. They treat me like family and I feel safe driving my car everytime I take it in for repairs. More

Moved over to Westgate from London Honda since closer. Have had great service and timely responses ever since. Now there 3 years. Also had a great experience purchasing my vehicle in June of 2020 - the Have had great service and timely responses ever since. Now there 3 years. Also had a great experience purchasing my vehicle in June of 2020 - the height of the pandemic. They couldn't have been more professional or helpful. More

No, not Westgate. It is Westhate Honda. They are not honest in their work and they rip you up. It is Westhate Honda. They are not honest in their work and they rip you up. More

Ww bought hrv on Aug 2021 asked to cancel extended warranty they refused ask Jeff warranty they refused ask Jeff More

I purchased two Hondas last year, during a pandemic. My wife got into accident with the first one, (total writeoff) . She stimm suffers with mental trauma. However, Honda dealership (Wastegate Honda). was wife got into accident with the first one, (total writeoff) . She stimm suffers with mental trauma. However, Honda dealership (Wastegate Honda). was utomost helpfull, including the salesman Steve Khawaja and Service Consultant Bryan King. I got another Honda from them. Today I drove there and their service done a free Check Up on oil etc.. Even though the Covid restrictions are serious, their team works quickly and efficently .. I will reccomend Westgate Honda to all my friends ! More

I had a great experience purchasing a 2021 crv here. Staff was very helpful and informative. All my questions were answered and I had my new crv within a few days I would recommend Staff was very helpful and informative. All my questions were answered and I had my new crv within a few days I would recommend More

Most condensing owner ever spoke with. This place can’t admit any wrongdoings and love blaming the customer lol. Every action has a reaction. Honda is perfect humans and never have made mistakes according admit any wrongdoings and love blaming the customer lol. Every action has a reaction. Honda is perfect humans and never have made mistakes according to there owner it’s always the customer fault never the staff. More