West Edmonton Mall Toyota

Terrible experience, patronising and dodgy sales staff We went here looking to trade in a 2008 Tacoma in perfect condition for another vehicle. Firstly the sales rep we dealt with was loud, rude and not v We went here looking to trade in a 2008 Tacoma in perfect condition for another vehicle. Firstly the sales rep we dealt with was loud, rude and not very personable. He had no idea about the details of or history of the car we went to see. He eventually found the vehicle in their car lot after we waited for a further 20 minutes. He then advised he had no keys for it. Upoin returning to his office he tried the very hard sales pitch and was extremely rude to us. He then offered us one third of the market value of the Tacoma and laughed literally in our faces when we said hemjust be mistaken. As we went to leave he insisted the price he was giving was correct and was quite rude and patronising. Myself and my husband are shocked we received this type of treatment from a Toyota dealership. I would never returnand would advise anyone looking to purchase a Toyota or trade in to avoid this garage at all costs. They are time wasters, leave you sitting around, have extremely poor customer service and have sakes staff who seem to have no mechanical or basic vehicle knowledge on the range of cars they are selling. A point also to note is that the images on their website are not of the actual vehicles they sell ( we were informed of this by our very boisterous and unprofessional sales rep!) Avoid avoid avoid More

I bought my dream vehicle from the best showroom in town I came to know about Mayfield toyota from one of my friends who purchased a new RAV4 edition. It was he who directed me to Vendan Sekar, Product Advi I came to know about Mayfield toyota from one of my friends who purchased a new RAV4 edition. It was he who directed me to Vendan Sekar, Product Advisor. His approach was cordial and he made my selection of my vehicle more easier. I found the team mayfield trustworthy, genuine, with speedy and prompt decisions. I felt ease with them and hope to have a good relationship with mayfield toyota in the future too. I would not hesitate to further propose my friends and relatives to mayfield honda in case they want to buy a vehicle. More

Vehicle Purchase Danny Paulino was an absolute Gem to work with, there was never any pressure he made the process very enjoyable. His vehicle knowledge and helpful nat Danny Paulino was an absolute Gem to work with, there was never any pressure he made the process very enjoyable. His vehicle knowledge and helpful nature was totally unexpected from what you usually see in sales people. Mayfield Toyota is a great place to purchase a vehicle, from the Sales manager to the finance people it was an enjoyable experience. More

Tacoma Great experience with trading in my car for the Tacoma using salesman Danny Paulino! Danny took great care of us during the entire process! Thanks aga Great experience with trading in my car for the Tacoma using salesman Danny Paulino! Danny took great care of us during the entire process! Thanks again! More

Great Customer Service by Danny Paulino I bought a really nice RAV 4 from Mayfield and I and my family is very impressed about their best customer service. I was given a very good quote on t I bought a really nice RAV 4 from Mayfield and I and my family is very impressed about their best customer service. I was given a very good quote on the price before even I can ask for any additional discounts on the price. I was briefed about my new SUV complete A to Z features and specs. even familiarization with my new RAV 4, Danny was not in a hurry at all at any time, he gave his all available time to us to make us satisfied before we can buy the SUV. I would recommend if you are planning to buy a vehicle get into touch with Danny, he will understand your requirements and mold all for you so that it is comfortable for you and you leave very happily. ASK FOR DANNY. :) More

Great customer service by Tim I ordered a brand new 2016 Tacoma and tim helped me out all the way through and was able to get it in and lifted and aftermarket parts that I wanted w I ordered a brand new 2016 Tacoma and tim helped me out all the way through and was able to get it in and lifted and aftermarket parts that I wanted with no hassle and a great price More

Great Customer Service! I bought a really nice used car from Mayfield and I am really impressed about their fantastic customer service. I was given very good advice and direc I bought a really nice used car from Mayfield and I am really impressed about their fantastic customer service. I was given very good advice and directions for what I needed to know about the car and about credit to get it, and overall I was very well served by great staff. As a helpless coffeeholic, I also loved the coffee machine... Thank you guys! More

Great service every time!! My 2013 Highlander is my third Toyota in over 2 decades. I have been a Mayfield Toyota customer for 15 years. I receive such a great level of service My 2013 Highlander is my third Toyota in over 2 decades. I have been a Mayfield Toyota customer for 15 years. I receive such a great level of service every visit. They always seem to be able to get my vehicle in with minimal notice and while I am kept informed about my vehicle's services, I never feel like they are just trying to get another upsell. The staff is always so friendly as well. The coffee is pretty good too! More

Poor customer service Customer service is very disappointing. We went there to buy an SUV. After finalizing the deal, they said they want $1000 more with my old car. We we Customer service is very disappointing. We went there to buy an SUV. After finalizing the deal, they said they want $1000 more with my old car. We were about to sign the papers but at the very last minute they said their manager is asking for $1000 more and my old car. Those guys never keep their words especially their manager. Manager Altaf's behaviour was very rude. Our deal got cancelled due to his behaviour. Never going to this place again and will never recommend this place to anyone. More

Fake Bumper to Bumper Warranty for three months.. i bought a used venza in mayfield toyota. they said it was inspected.. but after buying it, while i did full inspection on Kingsway Toyota they gave i bought a used venza in mayfield toyota. they said it was inspected.. but after buying it, while i did full inspection on Kingsway Toyota they gave me a full set of issues with the car to fix.. then i took that to mayfield toyota.. there they said.. its not bumper to bumper.. only they give power train warranty... if you have any doubt mail me set of lies.. don't trust and buy there.. More