West Edmonton Mall Toyota

2017 4Runner If you are looking for a new Toyota, talk to Marty Reimer (sales). Buying a car from him is like buying directly from a Toyota engineer, and not a sal If you are looking for a new Toyota, talk to Marty Reimer (sales). Buying a car from him is like buying directly from a Toyota engineer, and not a salesman. He is very knowledgable about Toyota products. With his help, we were able to know and understand the 4Runner that we were contemplating, and get peace of mind in our decision to buy one. Thank you Marty! More

Suave liar Was looking at buying new. Was dealing with a smooth talking Bill. Older gentleman that perfected the art of sales. Lied through his teeth and made me Was looking at buying new. Was dealing with a smooth talking Bill. Older gentleman that perfected the art of sales. Lied through his teeth and made me feel great about getting ripped off. Went as far as to make fake Toyota ads on his computer . Told me paying cash and financing were the same price and showed me on his computer. Though on the Toyota website it stated that there is a 2000 dollar rebate with cash purchase. He continued to lie through his teeth. So when I decided to go with Sherwood park Toyota instead, I had to go back for my deposit and was teased by the old bugger in front of some other customers. Real classless In my opinion. Sad to say that he is a sales person. More

Awesome experience buying from Mayfield We recently decided to buy a new vehicle and trade in our mini van. We went to another Toyota dealership and had a very unpleasant time so we decided We recently decided to buy a new vehicle and trade in our mini van. We went to another Toyota dealership and had a very unpleasant time so we decided to go to Mayfield. We had been there last summer and decided not to buy so we wanted to see the same sales person that we spoke to last time. Bill was amazing. He not only still had all of our information from 9 months previous but he remembered us. He helped us figure out all the details for a brand new Rav 4, then when we decided that we wanted to see a 4Runner, just to be sure that we ended up with the perfect vehicle for us, and we decided to go with the 4Runner, he sorted out all the paperwork and ensured that we were still getting a fabulous deal. Bill is the man to deal with to get what you want in your new vehicle. He is professional and respectful. He does not try to force you into a sale, unlike the other dealership that we visited that day. He gives you all the details and explains everything for you expertly. When we finished getting all the paperwork signed we were brought around the dealership on a tour so we knew where to bring our new vehicle to be serviced, an experience we never received at other dealers. More

amazing experience...!!! The people there are amazing, they actually care about their customer. Management is the key...they have a great mix. If I could sell cars like th The people there are amazing, they actually care about their customer. Management is the key...they have a great mix. If I could sell cars like they did, i would be awesome.!!! If I could write a book on how I want to be sold a car, they did it for me...Too all my old friends at that dealership, God bless all mankind, and have a happy Easter. And Barbara Cavey was FANTASTIC.!!! and all those old guys in Mgmt .lol... More

james fenwick this person is a total jerk off to be avioded at all cost as long as he is there you should go to a different dealship i left no work done he wan this person is a total jerk off to be avioded at all cost as long as he is there you should go to a different dealship i left no work done he want 75 dallars to do warenty work More

The best of the best I went in skeptical due to an experience I had just the day before at another dealer. Jade Siffledeen made us feel like we mattered. She listened to w I went in skeptical due to an experience I had just the day before at another dealer. Jade Siffledeen made us feel like we mattered. She listened to what we wanted and checked up on us the next day to make sure we were happy. I am so happy to have met Jade. Thank you. More

Excellent service In early out early. Very couteous staff and pleasant experience. Free coffee and water while you wait. Comfortable seating and environment. Prompt cus In early out early. Very couteous staff and pleasant experience. Free coffee and water while you wait. Comfortable seating and environment. Prompt customer service, very accomodating when brought own parts in for install. Discounted price of service to reflect this. More

Worst experience There is sales guy named wade That guy is fraud They guy keep so much margin in there inventory Dnot listen to that fraud guy There is sales guy named wade That guy is fraud They guy keep so much margin in there inventory Dnot listen to that fraud guy More

upsetting We visited you dealer ship to night the salesman we met at the door was nice to us tried to help but my wife had been in during the day and met with b We visited you dealer ship to night the salesman we met at the door was nice to us tried to help but my wife had been in during the day and met with bill . we were told he was with some one and would be right with us. We waited for 1/2 hr . when he came out he was upset with us and said .we could go to another salesmen and if we were coming we should have called.I dont know who he thinks he is but i am the person spending $60,000.00. More

I can't give a good rating as of yet. I got a used car just the other day from Mayfield Toyota and I only found out on the same day that I got the car that they can not give us a spare key I got a used car just the other day from Mayfield Toyota and I only found out on the same day that I got the car that they can not give us a spare key...which would cost me another $200+ to have it duplicated and programmed by the maker of the car. I asked my agent if they could at least help me as it's still $200. I was told that I should be thankful that it would only cost me that much. I was a bit frustrated as I was expecting that they should have at least offered to shoulder the cost...having just closed a deal of about $25K. (He suggested that we should try to talk to the manager about it..which I would.. one of these days and hopefully the tide will be on my favor). BTW, I traded-in our old car and told them that I forgot to bring the spare key and they said it shouldn't be a problem. But after knowing how much it would cost the next buyer, I intend to give them my spare key. I believe this is the right thing to do..being considerate of future used-car buyers and hopefully Mayfield Toyota would also do the same, be considerate of their customers). I might send another review/update after I've visited the manager to talk about my concern. More