West Edmonton Mall Toyota

Adam and Joan was very helpful, answered all my questions via email, both seemed open, honest, and direct. I appreciated the easy going attitude and not being pressured to buy. I do not like sales tactics or via email, both seemed open, honest, and direct. I appreciated the easy going attitude and not being pressured to buy. I do not like sales tactics or being pressured and I did not feel that with this dealership. I would consider this dealership for future purchases, will see how my present purchase is in terms of satisfaction - time will tell. More

Bill was a true pleasure to work with. This is the second car we are buying from this dealership, specifically by working with Bill and he has been outstanding. He is very knowledgeable, straightfo second car we are buying from this dealership, specifically by working with Bill and he has been outstanding. He is very knowledgeable, straightforward and helps you find exactly what you are looking for. Even if you have questions after your purchased and picked up your car, Bill is always happy to help. Would highly recommend Bill to anyone looking to buy a car! Thank you for all your hard work Bill! More

Our salesperson Renee was very pleasant and easy to deal with, super helpful with all questions and concerns. Would definitely recommend Renee to anyone for a positive experience. with, super helpful with all questions and concerns. Would definitely recommend Renee to anyone for a positive experience. More

Bill W was our salesperson and was very easy to deal with. We made a deal very quickly and were treated honestly. This always wasn't the case with my past vehicle purchases at other dealers. with. We made a deal very quickly and were treated honestly. This always wasn't the case with my past vehicle purchases at other dealers. More

Jason and Joan provided the best customer experience among all the dealship that I ever expected. Good Job! Definitely will come back to them for next car. among all the dealship that I ever expected. Good Job! Definitely will come back to them for next car. More

Great young man. No pressure sales which I like. Will recommend. Second vehicle in 15 years and again, like the first time it was worth the trip recommend. Second vehicle in 15 years and again, like the first time it was worth the trip More

Casey was great - I pre-ordered a 2021 rav4 Prime in August 2020 and also placed deposits with 2 other dealerships - Drayton Valley and also Gateway. Mayfield and Casey was 1st to fill the order. I al August 2020 and also placed deposits with 2 other dealerships - Drayton Valley and also Gateway. Mayfield and Casey was 1st to fill the order. I also order a winter tire package through the dealership when picking up the vehicle. Since I was a Gateway GEM member I thought I would be able to store the tire package at Gateway for free but found out after the fact, this free tire storage only applies to GEM members that purchase vehicles from their dealership. Casey graciously offer to pay for the Mayfield tire storage for the 1st year. Now I have switched dealership loyalty for servicing all of our toyotas to Mayfield - thanks Casey - excellent customer service - More

sales person was excellent. pleased with my purchase. No complaints. Vechile is very up to date so am having to learn a lot about the new gadgets in the car complaints. Vechile is very up to date so am having to learn a lot about the new gadgets in the car More

Everyone was very kind and welcoming, and they went out of their way to ensure we were happy and had all the information we needed on our new vehicle. of their way to ensure we were happy and had all the information we needed on our new vehicle. More

Our overall experience with Mayfield Toyota was very positive. Everyone was accommodating and cheerful which made for a pleasant and relaxing time at the dealership. We got a fair market value for our positive. Everyone was accommodating and cheerful which made for a pleasant and relaxing time at the dealership. We got a fair market value for our trade in and the final price for the new vehicle was acceptable. More