West Coast Mazda
Pitt Meadows, BC
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269 Reviews of West Coast Mazda
Been coming here to this dealership for service since 2007. Was here just today for an oil change on my cx5 . Took a little just about an hour. Pretty quick I though when they phoned me to say it was re 2007. Was here just today for an oil change on my cx5 . Took a little just about an hour. Pretty quick I though when they phoned me to say it was ready. Got there and paid for the service . Asked if they washed it cause it was a dry cold sunny day, and the service advisor said the water supply was off so they couldn't do it. Funny I thought every other time I've been here they drive it to a drive thru place for dealers and service to get it washed and vacuumed. . Paid and looked inside my car and was not even vacuumed at least. . Maybe they were too lazy. ?Thinking about not coming here ever again . Been a loyal customer for many years and was disappointed this time. More
Terrible interaction with this dealership. They pulled a bait & switch with price on me twice in one deal. Needless to say, the deal fell through because they were disingenuous and disrespectful. Would not bait & switch with price on me twice in one deal. Needless to say, the deal fell through because they were disingenuous and disrespectful. Would not recommend. More
Very informative regarding features of Mazda CX-5 GS.Was able to test drive vehicle more than once & helpful with questions we had.Financial department good with explanations as well as insurance agent. Sa able to test drive vehicle more than once & helpful with questions we had.Financial department good with explanations as well as insurance agent. Salesperson Brenden Jones was very personable,polite and very thorough with explanations of vehicle features as well as demonstrations.He was also able to connect my phone to Bluetooth - a big help as technology is not my strong point! The only negative thing I would say is the 3 wk check could have been coordinated with a work day of Brendens so we could have had questions answered then.But when we stopped on another time Brendenwas more than helpful .Also a complimentary wash & clean was done but it was kind of lacking interiorly. More
I recently purchased a vehicle from West Coast Mazda. I'm 63 years old so it wasn't my first time, but it was the most pleasant car buying experience I have had!! Manager Sergio and Sales Consultant Ma I'm 63 years old so it wasn't my first time, but it was the most pleasant car buying experience I have had!! Manager Sergio and Sales Consultant Marnix were wonderful to deal with. They LISTENED to what I wanted and helped me to find the right vehicle without trying to talk me into something I didn't want. They respected my time as well. In addition, and prior to delivery, they completed the safety inspection and performed $1000+ of maintenance at no expense to me. They even filled the gas tank!! The entire staff was friendly and respectful and it made for a wonderful experience. They have a new customer for life. More
Anthony at West Coast Mazda is great! He was super helpful and clearly explained everything we needed to know in detail. We love the Mazda brand and are really happy with our new CX-5 GT! Thanks! helpful and clearly explained everything we needed to know in detail. We love the Mazda brand and are really happy with our new CX-5 GT! Thanks! More
West Coast Mazda was very fair and honest with us. They didn't try to sell us something we didn't want or need. We appreciated the hard work, honesty and work ethic they put in to the sale. didn't try to sell us something we didn't want or need. We appreciated the hard work, honesty and work ethic they put in to the sale. More
West Coast Mazda Service was timely and efficient.They West Coast Mazda Service was timely and efficient. They executed the service to my specific request and even phoned to confirm any extra work that wa West Coast Mazda Service was timely and efficient. They executed the service to my specific request and even phoned to confirm any extra work that was required before executing it. I regard this action highly, because like everyone I do NOT like surprises. The free Fob Key battery was a nice touch! More
Great dealership. Nice people. Very friendly. Explain things well. But Service Department not following COVID guidelines. No plexiglass at the counter. Service guy coughing like a plague victim all o things well. But Service Department not following COVID guidelines. No plexiglass at the counter. Service guy coughing like a plague victim all over my keys, his keyboard, his hand. Less than 6 feet from the other Service guy. If you have any kind of immune issues this is not the place for you - even if COVID wasn't his issue, it's not good for business. If you are even remotely in a bubble that might touch on a high risk person, do not go here. More






