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West Coast Mazda

Pitt Meadows, BC

4.9
270 Reviews

20000 Lougheed Highway

Pitt Meadows, BC

V3Y 2S9

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270 Reviews of West Coast Mazda

February 11, 2021

Terrible liars. We are not satisfied with how our deal panned out. We will never return to this dealership in future. Learn good customer service. More

by TPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not wish to disclose.
Feb 11, 2021 -

West Coast Mazda responded

We are disappointed to read your review and without knowing your name or the deal that you are referring to it is difficult for us to comment. We will always do our best to offer our customers the best possible price for the vehicle they are purchasing as well as their trade. If you would like to discuss this further please contact our General Sales Manager Sergio Amate and he would be happy to review the deal in question, with you. Sergio can be reached at sales@westcoastmazda.com or by phone 604-465-9111.

Feb 11, 2021 -

TPO responded

Thank you for offering to try to salvage your name, but it’s a little too late to fix the past. I don’t want to enter into more conversations. Good experiences win customer loyalty, poor experiences drive them away. Once bitten, twice shy.

January 24, 2021

Been coming here to this dealership for service since 2007. Was here just today for an oil change on my cx5 . Took a little just about an hour. Pretty quick I though when they phoned me to say it was re More

by Arunnagla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cris M
Jan 27, 2021 -

West Coast Mazda responded

Thank you for bringing this to our attention. We appreciate that you have been a loyal customer for many years, and unfortunately at this one service we were not able to wash and vacuum your vehicle due to unforeseen circumstances. We apologize and have reached out to you via the email that you sent directly to my office regarding this situation. Per my email we will look after this for you at your convenience, again please accept our apologies. Sincerely, Linda Leo – Customer Relations Manager.

December 31, 2020

Terrible interaction with this dealership. They pulled a bait & switch with price on me twice in one deal. Needless to say, the deal fell through because they were disingenuous and disrespectful. Would not More

by Persistence Pays Off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marnix and sales manager
Jan 05, 2021 -

West Coast Mazda responded

At West Coast Mazda we strive to give every one of our clients a positive experience, we apologize if you feel the experience did not meet your expectations. We wish you all the best in 2021.

Jan 06, 2021 -

Persistence Pays Off responded

Too little, too late. Your salesman had more than one chance to make it right, and didn't. I purchased a Kia Soul at another dealer.

December 23, 2020

Very informative regarding features of Mazda CX-5 GS.Was able to test drive vehicle more than once & helpful with questions we had.Financial department good with explanations as well as insurance agent. Sa More

by vino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Jones
Jan 05, 2021 -

West Coast Mazda responded

Thank you for the great review, we are glad to hear you had such a positive experience at West Coast Mazda! We look forward to seeing you around the clubhouse in the future. Bradley Long, Sales Manager

December 09, 2020

I recently purchased a vehicle from West Coast Mazda. I'm 63 years old so it wasn't my first time, but it was the most pleasant car buying experience I have had!! Manager Sergio and Sales Consultant Ma More

by HAPPY PURCHASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marnix, Sergio
Dec 10, 2020 -

West Coast Mazda responded

Thank you for the great review! We are pleased to hear you had a great car buying experience at West Coast Mazda. If you or any friends or family need any help in the future feel free to come see us. Thanks again Sergio Amate, General Sales Manager

December 08, 2020

Anthony at West Coast Mazda is great! He was super helpful and clearly explained everything we needed to know in detail. We love the Mazda brand and are really happy with our new CX-5 GT! Thanks! More

by Kerryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
November 27, 2020

I was in for service the other day, I was pleased with how quickly they got my Mazda in for my oil change and washed it too! Thank you West Coast More

by Ridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 10, 2020 -

West Coast Mazda responded

Thank you for the 5 star review, we appreciate your business and are glad that we were able to help you quickly and with the wash! Have a nice weekend, Mitch Clark, Fixed Operations Manager

October 28, 2020

West Coast Mazda was very fair and honest with us. They didn't try to sell us something we didn't want or need. We appreciated the hard work, honesty and work ethic they put in to the sale. More

by torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marnix
Nov 04, 2020 -

West Coast Mazda responded

Thank you for the positive review! We are happy to hear you had a such great experience, we appreciate your business and look forward to seeing next time you are at West Coast Mazda. Bradley Long, Sales Manager.

September 29, 2020

West Coast Mazda Service was timely and efficient.They West Coast Mazda Service was timely and efficient. They executed the service to my specific request and even phoned to confirm any extra work that wa More

by Sporty 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna, David
September 28, 2020

Great dealership. Nice people. Very friendly. Explain things well. But Service Department not following COVID guidelines. No plexiglass at the counter. Service guy coughing like a plague victim all o More

by bullsharts@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wont Disclose
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