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West Coast Mazda

Pitt Meadows, BC

4.7
265 Reviews

20000 Lougheed Highway

Pitt Meadows, BC

V3Y 2S9

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265 Reviews of West Coast Mazda

March 29, 2021

We would recommend West Coast Mazda in a heartbeat. This was the best experience we have ever had when purchasing a vehicle, and being seniors, we have done it a few times! We were very pleased with the am More

by mhenyecz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danial Safaie and Sergio
Mar 30, 2021 -

West Coast Mazda responded

Thank you Zolti, it was my pleasure to work with you. Enjoy your beautiful Mazda CX-5 Signature. ~ Danial Safaie

March 21, 2021

Had my car serviced 3 months ago for a latch problem on my hatchback.Last week was faced with the same issue.I called and was given an appt within 24 hours,the car was fixed in the same day with no charge More

by tfav68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 25, 2021 -

West Coast Mazda responded

Thank you for the great review we really appreciate it. We are glad that we were able to get you in quickly and that it all worked out, and that it was covered under our Mazda Parts Warranty. Enjoy your weekend, see you next time. Mitch Clark, Fixed Operations Manager.

March 08, 2021

My service appointment was very good. Was fast and did the job as stated in the time they said it would take. Gave me a courtesy car to go to work fast and was roomy. Would recommend going here. I will g More

by P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadia
Mar 16, 2021 -

West Coast Mazda responded

Thank you for the kind review. Enjoy your day ~ Mitch Clark, Fixed Operations Manager

March 07, 2021

My recent purchase was a very pleasant experience. The staff were very helpful. Danial Safaie in particular helped me purchase the perfect vehicle for me. I would recommend them for any Mazda purchase. More

by Darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danial Safaie
Mar 16, 2021 -

West Coast Mazda responded

Thank you, Darlene. I hope you enjoy your gorgeous deep crystal red MX-5 and see you very soon! ~ Danial Safaie

February 17, 2021

Danial was very nice and patient with us. We did a lot of test driving and back and forth with our decisions and Danial only wanted to provide good customer service to ensure we felt happy with our final cho More

by Phillips4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial Safaie
Mar 16, 2021 -

West Coast Mazda responded

Thank you, Phillips. I hope you enjoy your Mazda 3 and see you very soon! ~ Danial Safaie

February 10, 2021

Terrible liars. We are not satisfied with how our deal panned out. We will never return to this dealership in future. Learn good customer service. More

by TPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not wish to disclose.
Feb 11, 2021 -

West Coast Mazda responded

We are disappointed to read your review and without knowing your name or the deal that you are referring to it is difficult for us to comment. We will always do our best to offer our customers the best possible price for the vehicle they are purchasing as well as their trade. If you would like to discuss this further please contact our General Sales Manager Sergio Amate and he would be happy to review the deal in question, with you. Sergio can be reached at sales@westcoastmazda.com or by phone 604-465-9111.

Feb 11, 2021 -

TPO responded

Thank you for offering to try to salvage your name, but it’s a little too late to fix the past. I don’t want to enter into more conversations. Good experiences win customer loyalty, poor experiences drive them away. Once bitten, twice shy.

January 24, 2021

Been coming here to this dealership for service since 2007. Was here just today for an oil change on my cx5 . Took a little just about an hour. Pretty quick I though when they phoned me to say it was re More

by Arunnagla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cris M
Jan 27, 2021 -

West Coast Mazda responded

Thank you for bringing this to our attention. We appreciate that you have been a loyal customer for many years, and unfortunately at this one service we were not able to wash and vacuum your vehicle due to unforeseen circumstances. We apologize and have reached out to you via the email that you sent directly to my office regarding this situation. Per my email we will look after this for you at your convenience, again please accept our apologies. Sincerely, Linda Leo – Customer Relations Manager.

December 31, 2020

Terrible interaction with this dealership. They pulled a bait & switch with price on me twice in one deal. Needless to say, the deal fell through because they were disingenuous and disrespectful. Would not More

by Persistence Pays Off
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marnix and sales manager
Jan 05, 2021 -

West Coast Mazda responded

At West Coast Mazda we strive to give every one of our clients a positive experience, we apologize if you feel the experience did not meet your expectations. We wish you all the best in 2021.

Jan 05, 2021 -

Persistence Pays Off responded

Too little, too late. Your salesman had more than one chance to make it right, and didn't. I purchased a Kia Soul at another dealer.

December 22, 2020

Very informative regarding features of Mazda CX-5 GS.Was able to test drive vehicle more than once & helpful with questions we had.Financial department good with explanations as well as insurance agent. Sa More

by vino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Jones
Jan 05, 2021 -

West Coast Mazda responded

Thank you for the great review, we are glad to hear you had such a positive experience at West Coast Mazda! We look forward to seeing you around the clubhouse in the future. Bradley Long, Sales Manager

December 09, 2020

I recently purchased a vehicle from West Coast Mazda. I'm 63 years old so it wasn't my first time, but it was the most pleasant car buying experience I have had!! Manager Sergio and Sales Consultant Ma More

by HAPPY PURCHASER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marnix, Sergio
Dec 10, 2020 -

West Coast Mazda responded

Thank you for the great review! We are pleased to hear you had a great car buying experience at West Coast Mazda. If you or any friends or family need any help in the future feel free to come see us. Thanks again Sergio Amate, General Sales Manager

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