Vision RV

Do not deal with these people I bought a travel trailer from them in may 2016 while evacuated from Ft Mac. They kept me waiting with promises and eventually delivered 2 weeks late I bought a travel trailer from them in may 2016 while evacuated from Ft Mac. They kept me waiting with promises and eventually delivered 2 weeks late. There were 10 serious defects (I call faulty brakes and wires hanging out the bottom serious), which made it clear that the PD service was not done. The entertainment center still does not work and I fixed the rest myself. Now the fridge has stopped working and they tell me they can only fix it in september. Waiting 5 months (my first summer with my new rv) is unacceptable to me. If you want to buy cash and service somewhere else go for it...otherwise go to a reputable outfit. Jaap Kruger. Ft Mac. ps. The vehicle serviced was a Wildwood rv, but that is not on the selection list. More

Excellent The sales and financing staff that we dealt with were very friendly, knowledgeable and accommodating. We aren't from the area, were only able to make The sales and financing staff that we dealt with were very friendly, knowledgeable and accommodating. We aren't from the area, were only able to make it to the dealership on a Sunday to pick up our new fifth wheel, and they're not normally open on Sundays in the off season, but they made arrangements to have someone there so that we could bring our fifth wheel home. Our salesman spent a lot of time going through everything with us and making sure that we knew how to properly pin to the fifth wheel. More

Great experience choosing our first fifth wheel Thanks go out to Bruce for all his patience and help in making sure our buying experience was great. We have come back to the RV market after a 20 ye Thanks go out to Bruce for all his patience and help in making sure our buying experience was great. We have come back to the RV market after a 20 year absence and Bruce was excellent at helping us understand all the different aspects of fifth wheels, trailers, etc. Bruce spent time with us to gain an understanding of what our wishes and wants were for an RV. He then used this to help us choose the exact RV to meet all our needs. He was very well prepared and had a good knowledge of all the product and options. We felt no pressure and very comfortable with his manner and it seemed like he had our best interests at the forefront at all times! Thanks also to Ashley for her help sorting out all the final purchases. Again we felt no pressure and she was very good and explaining all our warranty options, etc. We are really excited about our purchase and starting out on the road! Doug and Andrea Roche More

John Trafiak at Vision RV Acheson Thanks to John I have purchased the perfect RV. He did a lot of research and made sure it was the perfect fit for our family. Thanks for the very frie Thanks to John I have purchased the perfect RV. He did a lot of research and made sure it was the perfect fit for our family. Thanks for the very friendly purchase! More

purchase of new rv Our experience with Bruce and Ashley was very pleasant and hassle free. Would recommend them and if I ever require another rv would definitely visit t Our experience with Bruce and Ashley was very pleasant and hassle free. Would recommend them and if I ever require another rv would definitely visit them again . My only complaint is their service yard is too small and crowded to make maneuvering a trailer the size of ours an unwanted challenge. Even with guidance from staff member our trailer received slight damage turning around in the yard. More

Excellent Client Services We just purchased a new Trailer, and through the entire process, Bruce McArthur was excellent to work with, including the owner who took the time to h We just purchased a new Trailer, and through the entire process, Bruce McArthur was excellent to work with, including the owner who took the time to help us make a really good purchase. Ashley was also very helpful to help with all the paper work. Overall, I would highly recommend Vision RV, and talk to Bruce. More

RV Help Just wanted to express my gratitude to all the people at Vision RV for their professional help I would always come back to Visions Rv Just wanted to express my gratitude to all the people at Vision RV for their professional help I would always come back to Visions Rv More

Poorly ran business Bought our trailer there August 2015. The trailer was delivered with missing piece and not clean. They came and picked it back up, I wish I would have Bought our trailer there August 2015. The trailer was delivered with missing piece and not clean. They came and picked it back up, I wish I would have told them to keep it. I had back ordered parts for over a year. Service is a joke went through three service manger in a couple months. They put the front stabilizer jack on by bolting to 1/8 tin, it's bent the bottom of the trailer and they say that's good. I would not recommend buying a trailer the for the service side is a joke with empty promises. Service is the biggest reason why this company will fail. More

TERRIBLE CUSTOMER FOCUS IN SERVICE DEPT. I went in to service dept to get help with a slide out problem I was having on a fifth wheel that was bought there. The receptionist went around the c I went in to service dept to get help with a slide out problem I was having on a fifth wheel that was bought there. The receptionist went around the corner to talk to the customer service manager about my request. I overheard the manager say to her, "We can't waste our time helping someone that isn't going to be spending money here. Tell him we're too busy". When she told me that they were too busy, I simply responded by saying, "Yeah, I overheard what the manager said. I guess the rumors on service for this place are accurate". I walked out shaking my head in disbelief. More

Very good to deal with! We bought a used Sierra fifth-wheel and felt we were dealing with honest people. Had no pressure and they were very accommodating. I will recommend th We bought a used Sierra fifth-wheel and felt we were dealing with honest people. Had no pressure and they were very accommodating. I will recommend this dealership and these 2 guys to others. Very happy with the service. More