Village Honda

Lack of interest in customer service Visited the location today. I really liked the variety of vehicles available to see in Pre-owned section. The customer service was not good at all. Th Visited the location today. I really liked the variety of vehicles available to see in Pre-owned section. The customer service was not good at all. The sales rep actually did laugh at me when I said I never owened any car before. He also said, I must have saved a lot of money by buying a $90 train pass per month. I was a bit embarrased in front of my friend who were with me. After selecting a car and getting financial details, I asked a sales rep if he can offer me any deal/ discount on the base price, his answer was, 'yes, I can check with a manager of you really want to buy this car today'. I said, honestly I would love to compare your price with Honda West and then only I can make a decision. On this he replied, 'if you were not sure about your purchase today, why did you bother to drive from SE to NW?..you could have easily called me and asked me if there is any discount on online pricing'. We were all shocked by this answer from a sales person at the dealership. After this, I decided not to ask any single question and left within next 5 minutes after thanking him. I am happy to discuss this personal customer service experience with the management. More

Service beyond expectations!! I am so thankful that I had the help of Omar, Vince and Jason in making the decision to purchase a new HRV. I was debating between an HRV and a CRV - I am so thankful that I had the help of Omar, Vince and Jason in making the decision to purchase a new HRV. I was debating between an HRV and a CRV - Omar took so much time to answer all my questions, point out the pros and cons of both vehicles and put my mind at ease that I was making the right decision for me. Vince was great in helping organize financing. He was very patient with my questions and I'm so grateful that he was able to help me make the purchase. Jason is an excellent sales manager and his great leadership reflects in his employees and how passionate they are about their work. I am confident I chose the right SUV and I couldn't have asked for a better dealership experience. More

Gerald was great Gerald helped with my new car purchase; he was prompt, courteous, ensured the purchase process was expedient, got me a great deal with extras, helpful Gerald helped with my new car purchase; he was prompt, courteous, ensured the purchase process was expedient, got me a great deal with extras, helpful all around...I highly recommend you let him look after your sales needs. More

Thanks for all your help with my new HRV 2016 Dee and Omar Thanks for all your help with my new HRV purchase, you guys made it soooooooooooooooooo easy to buy a new HRV. You both were there with every question Thanks for all your help with my new HRV purchase, you guys made it soooooooooooooooooo easy to buy a new HRV. You both were there with every question we had. Got the best for me. You listened and recommend based on what I would need. You both take care of the customer first. Both Dee and Omar were courteous, prompt, professional, and breath of fresh air to deal with. Hope you are around when I buy my next new vehicle. Love you guys. PS I only let your deal ship work on my vehicle, so will see you will every maintenance. More

great salesperson Traded in our 07 Odyssey for a used 14. Steve Sharma was great to deal with. No pressure, friendly and courteous. I would recommend asking for Steve i Traded in our 07 Odyssey for a used 14. Steve Sharma was great to deal with. No pressure, friendly and courteous. I would recommend asking for Steve if you are looking for a vehicle. More

Best Sales Manager in Calgary - Jason Van't H If you want a first class, world class service, ask for Jason Van't Hullenaar in Village Honda. He is the best sales manager i have ever dealt with. If you want a first class, world class service, ask for Jason Van't Hullenaar in Village Honda. He is the best sales manager i have ever dealt with. He truly understands the client's needs, and takes the extra mile to deliver and exceed expectations. So happy with my choice of car and dealership. Thanks for all you do Jason! And keep it up :) More

They Go Above And Beyond To Find The Right Fit For You Omar Tabasum was incredibly patient and helpful throughout the entire process. He listened to our needs and gave us numerous quotes and options until Omar Tabasum was incredibly patient and helpful throughout the entire process. He listened to our needs and gave us numerous quotes and options until we found the vehicle and lease plan that would work best for us. He didnt pressure us at any point and even sent us flowers a week after the sale was made. Dee Leppky - Went through all the financing and insurance options with great patience and never tried to upsell us on anything that she couldnt justify being genuinely in our best interest. Even their courtesy shuttle drivers are really friendly and helpful. I would recommend this dealership to anyone. We visited a few before this one and were very disappointed, but village honda went above and beyond any possible expectations we had. More

Excellent Service I purchased a certified used vehicle at Village Honda. James and Dee made the experience fantastic. All my questions and concerns were addressed with I purchased a certified used vehicle at Village Honda. James and Dee made the experience fantastic. All my questions and concerns were addressed with kindness and patience! I appreciate the time both spent making sure I had exactly what I needed. Thank you Dee and James About a month after my tire blew on the highway. I had my car towed to Village Honda. The service department found my tires had multiple nails in them. Christina and the service team had all tires changed and ready to pick up by 4:30pm the next day. Excellent service, again all my questions and concerns were answered with empathy and patience! Thank you all! More

They got it right Great enviroment. Great attitudes. Great procedures. A comfortable way to purchase a vehicle. Low pressure and fair dealings. Absolutly would recommen Great enviroment. Great attitudes. Great procedures. A comfortable way to purchase a vehicle. Low pressure and fair dealings. Absolutly would recommend to family and friends. More

Fantastic Experience! Tong was extremely easy to do business with. He provided personalized service, recognized that I was a valued customer and ensured that I was not inco Tong was extremely easy to do business with. He provided personalized service, recognized that I was a valued customer and ensured that I was not inconvenienced by providing me with a nice new car to drive! I definitely felt like a valued customer as a result of Tong's professional service. Thank you Tong! More