Village Chrysler Dodge Jeep

Time sensative, efficient and accomodating. Originally I found the vehicle I presently own RAM 1500 sport advertised on Cargurus (app). I emailed the dealer and Wayne Hui promptly messaged me ba Originally I found the vehicle I presently own RAM 1500 sport advertised on Cargurus (app). I emailed the dealer and Wayne Hui promptly messaged me back. Dealing with Wayne by email was exceptional. His rapid response time was appreciated even though I didn't necessarily reciprocate. I agreed to meet Wayne and see the truck next weekend I was in Toronto/ Ajax area. He was very accommodating and respectful Winston Williams was also a part of the deal. He was very understanding of my monthly budget and didn't try to throw me overboard with extras. I would highly recommend Village Chrysler and the above mentioned gentlemen for their business. More

Thanks Bill! Having been in the car business myself, I appreciated the open and honest communication from Bill. No pressure tactics just a genuine interest in help Having been in the car business myself, I appreciated the open and honest communication from Bill. No pressure tactics just a genuine interest in helping me find a vehicle that fit my family. Thanks again! More

Happy with purchase Jack was very helpful and responded back when needed to. So far service is good and look forward to dealing with them in the future Jack was very helpful and responded back when needed to. So far service is good and look forward to dealing with them in the future More

😁😁😁😁 I was sold a Dodge Journey with only one key😢, originally I was told if I wanted a second key I would have to do so at my own expense. I was not told I was sold a Dodge Journey with only one key😢, originally I was told if I wanted a second key I would have to do so at my own expense. I was not told ahead of time that there was only one key. When I talked to Mohammed the situation was quickly resolved to my satisfaction at no cost to me. I was apologized to for the confusion, I 'm now quite happy with my purchase🤗 & would recommend this dealership to other people..😁 More

Amazing Service!!! Extremely happy with my purchase First and for most I want to thank MOHAMMED KHALIL for guiding me with my new purchase. I was very skeptical about car sales man before making my purc First and for most I want to thank MOHAMMED KHALIL for guiding me with my new purchase. I was very skeptical about car sales man before making my purchase. Mohammed is the most HONEST and TRUSTWORTHY Manager/Salesman I have ever dealt with in my life. Not only did he give me a great experience buying my vehicle, he is the most knowledgable car sales man ever. I have been many other dealerships prior to visiting Village Chrysler, and Mohammed has exceeded all of my expectations when it comes to purchasing a vehicle. I would 1000% recommend for anyone to go see him. You will not regret the experience and knowledge he has to offer. Once again thank you so much for everything and I'm loving my 2016 Jeep Grand Cherooke. 👍💯 More

Excellent experience Dave was fantastic! He is personable, knowledgeable, and made us feel comfortable during the entire buying process. We never felt pressured at all and Dave was fantastic! He is personable, knowledgeable, and made us feel comfortable during the entire buying process. We never felt pressured at all and felt like Dave was working with us to find the right car for our budget. More

Loving my Grande Cherokee Jeep!! " Chris Gavrilos I had a great experience dealing with sales Wayne Hui via phone and through text messaging while scoutingg for the perfect Jeep rem " Chris Gavrilos I had a great experience dealing with sales Wayne Hui via phone and through text messaging while scoutingg for the perfect Jeep remotely 3 cities away. Wayne with his great inner knowledge of Jeeps was much appeciated and made me feel comfortable with my final desission in buyng the GCJ. I could not be more happier with the new truck and recommend anyone to go see Wayne over at Village Chrysler. More

Horrible Customer service (racist) I walked to buy a used Mazda car and was initially dealing with Miki. the car was looked and everything went well until we started crunching numbers. I walked to buy a used Mazda car and was initially dealing with Miki. the car was looked and everything went well until we started crunching numbers. Miki called another guy named XX and he came with an attitude, and rite from the time he started talking he was full of ruthlessness in his speech. first he kept talking and I had to interrupt him as he did not make any sense. He went ahead and reduced the price of the car by $35 in total and I raised my monthly payments by $25/-per month. Inspite of that, he talked about saying that my maths is not good irrespective of I come from a country whose maths is good. Following questions: 1. Why was my country brought in this conversation? has no relevance to entire argument 2. he was not willing to consider or give me any solutions? 3. No apologies inspite of confronting with him on what he said 4. the staff kept watching and no one apologized this was my first pathetic experience and would never recommend to go to the store again. I don't understand miki why did you involved the other guy "XX, If I remember the name correctly". You just lost a customer. More

Glad I went to Village Chysler.. I'm more than happy to write this review as I had one of the best car dealing experiences thus far. From when I first walked in I had asked to deal wi I'm more than happy to write this review as I had one of the best car dealing experiences thus far. From when I first walked in I had asked to deal with the General Manager Roy directly. Prior to the visit I had read some reviews and read quite a bit of reviews on the General Manager and the great satisfaction customers received when dealing with him. He did have Bill(Sales Rep), in which I must add was super friendly and knowledgeable, show us exactly the cars we were interested in and brought my husband and I on test drives then I did the final transaction with Roy. Roy is such a friendly down to earth individual and truly cares about your best interest. He puts the customers first, in this case was US. Throughout the entire transaction I NEVER once felt like he was being an aggressive/pushy typical car dealer but rather so accommodating, understanding and genuine. Thank you Roy for the legendary customer service and I hope this reviews goes a long way because you and your team deserve the recognition. PS I love my Jeep Wrangler!!!! More

Horrible services Brought my 14 charger (V6) last winter (3 times) with 57000km because during cold weather there is a knock NOT a tick an actual knock...put it this wa Brought my 14 charger (V6) last winter (3 times) with 57000km because during cold weather there is a knock NOT a tick an actual knock...put it this way my 7 year old walked by my car yesterday and asked what that noise was...so maybe next time I will grab a application for him! In true village dealership fashion they replaced the lifters, rockers and PCV, noise never changed. I went back the next week and left it once again and then they told me it is normal for that engine (keep in mind this is after them changing a ton of parts). So as I am 4000km away from the end of my warranty guess who will be putting money out of his own pocket to have this looked at as the cold is here and so is the noise. I have learned at village...if you don't have a check engine light on and they cant get a code they are lost...horrible service and it will even be worse when I have to put a new engine in the car while I am still paying for it and no warranty (you know the one they suckered me in to buying for over $2000) worst experience ever..I will NEVER buy another car from there and I will do my best throughout my social networks to tell my story so others don't have to go through this.... Also to note....I have spent a bit of money to have 3 reputable shops have a look and I have all 3 written reports stating probable piton slap (which is what I mentioned to them when all this nonsence started) I hate how you have to put at least a 1 star to be able to post a review because I would have put a big fat 0000000 More