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Village Chrysler Dodge Jeep
Ajax, ON
120 Reviews
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120 Reviews of Village Chrysler Dodge Jeep
March 31, 2018
Wonderful! Qazeem was a great sales person to deal with. Very knowledgeable, personable and friendly. I am very happy with my recent vehicle purchase. The exp Qazeem was a great sales person to deal with. Very knowledgeable, personable and friendly. I am very happy with my recent vehicle purchase. The experience from start to finish was exceptional. Harry in the finance department was also great to work with. I would recommend this dealership to all my friends and family. Kelly More
by kelly2018 jeep
Employees Worked With
Qazeem and Harry
March 02, 2018
Service was fast and at a time that was convenient to me The service was fast and at a time that was convenient to me and the service team always makes feel welcome when I am having my vehicle serviced The service was fast and at a time that was convenient to me and the service team always makes feel welcome when I am having my vehicle serviced More
by Dave
Employees Worked With
Paul Bhola
February 17, 2018
Great Experience This is the first time I have purchased this make of vehicle..... was very impressed with the dealership and staff. Everyone was very helpful and wen This is the first time I have purchased this make of vehicle..... was very impressed with the dealership and staff. Everyone was very helpful and went above and beyond to get me into the Jeep Grand Cherokee that I wanted. Would definitely recommend this dealership and want to thank Roy for his assistance!!! I will be back thanks to everyone Deborah More
by Deborah J
Employees Worked With
Roy Bateni, Winston Williams
February 15, 2018
Excellent customer service , great at solving any issue that may arise I was informed on the progress of my repairs and any other issues with my car , great at solving any issue that may arise I was informed on the progress of my repairs and any other issues with my car More
by Vilma Whittaker
Employees Worked With
Paul Bhola
September 26, 2017
Staff exceeded our expectations We just bought a used vehicle from Village and left the dealership feeling very pleased with our experience and the way the staff members all really s We just bought a used vehicle from Village and left the dealership feeling very pleased with our experience and the way the staff members all really seemed to go above and beyond to help fulfill our requests and answer our questions. They explained everything clearly and at no time did we feel any sales pressure tactics. Two thumbs up! More
by Eric
Employees Worked With
Dushan, Harry, Wayne Hui
September 20, 2017
Worse Service I had an appointment to get my car service so I took the day off in the morning since they told me that I would have to leave my car there. By lunch I had an appointment to get my car service so I took the day off in the morning since they told me that I would have to leave my car there. By lunch time they told me that they wouldn't be able to fix my car since they didn't have the required part (the part that they had previously diagnosed and they had assured me that it was ordered). They didn't fix that part but had the audacity to charge me for the diagnose of the same part that I had come in for. They also told me that the part had to be ordered. The best part is that the original quote that they told me was now increased by another $160. Needless to say, I won't bother coming back here again. NO I DO NOT RECOMMEND THIS PLACE. More
by unhappy customer
Employees Worked With
John Venditti
July 20, 2017
Great Service Very efficient fast service. Service manager very friendly and helpful. Personable. Free Drop off and pick up service too. Priced as competitively Very efficient fast service. Service manager very friendly and helpful. Personable. Free Drop off and pick up service too. Priced as competitively as anywhere else. Very pleased all around with the experience. More
by Dave
Employees Worked With
Dave Webber, Dave Webber
July 11, 2017
Grossly expensive for vehicle service at this dealership Village Chrysler charged $1281.23 for an alternator and a battery- no other work was done- on a 2011 Grand Caravan. I was towed there and had no opti Village Chrysler charged $1281.23 for an alternator and a battery- no other work was done- on a 2011 Grand Caravan. I was towed there and had no options. The better "Mopar" parts are priced ridiculously high- $592 for the alternator (part only- no labour yet) and the warranty is only 2 years on them. I later found that rebuilt alternators have 3 years warranty and was less than half the price. Then I was charged an additional $59.95 for a battery and charging test. CAA did the same tests and had the same result in 5 minutes in a driveway for free, which I had told Village Chrysler about. One advisor also thought it was funny when I questioned the costs. While the service work itself was done correctly and in a timely manner, the overall costs was like I was being gouged. After questioning the costs, I was offered a free oil change...which I declined. Painfully high prices at this Chrysler dealer. After owning north American vehicles for more than 30 years (and almost always Dodge products), I will be looking elsewhere- likely Japanese. I can buy a Dodge but I can no longer afford to get it fixed. More
by Caravan owner
Employees Worked With
Dave Webber
July 05, 2017
Village = #1 No need to shop around when in the market for a new dodge/chrysler vehicle; we went to all the other dodge dealerships in the area and no one even com No need to shop around when in the market for a new dodge/chrysler vehicle; we went to all the other dodge dealerships in the area and no one even comes close to Village. They are upfront with their pricing and will walk you through each cost in the buildup of your price right away, no hidden costs. All other dealers would only tell us the final pricing and would tell us then you need to add on this and that. But enough with the other guys because in my mind there is only one dealer to deal with and that us Village. If you want the best pricing, if you want to be treated with respect, and if you want the absolute best service then go to Village - I guarantee you will not be disappointed and you also won't waste time visiting other dealers who won't compare on price. More
by jg85
Employees Worked With
Gilian Goldfarb, Bill Tzagadouris
May 01, 2017
Friendly, informed sales staff Went to several dealerships on my new vehicle search and found Jack Tekneian to be a valuable help in learning features and options for purchasing a n Went to several dealerships on my new vehicle search and found Jack Tekneian to be a valuable help in learning features and options for purchasing a new Dodge Journey. He was attentive to details and very flexible arranging suitable test drive times and pricing options. I highly recommend this salesman and dealership for his knowledge and the available stock to be viewed. Thank you Jack for your help in making my search easier. More
by Journey Lady
Employees Worked With
Jack Tekneian
