Vickar Ford

Second Ford purchase Walked into the dealership thinking a deal wouldn't be made. I was expecting a low figure on my trade in. Dealing with Henry was an absolute pleasure. Walked into the dealership thinking a deal wouldn't be made. I was expecting a low figure on my trade in. Dealing with Henry was an absolute pleasure. He worked with me to get the number I wanted on my trade in and a good price on my new one. Made the deal after about an hour and a half after walking in. They were able to find and secure the colour I wanted within 2 days. Next time I'm looking to upgrade, I won't hesitate to come back and deal with Henry. More

Bad salemanship Trying to do a deal currently was told off by a manager and now getting run arround. Not sure if we should look elsewhere as then the process has to s Trying to do a deal currently was told off by a manager and now getting run arround. Not sure if we should look elsewhere as then the process has to start all over again. Not sure what to do More

Bad sales closing experience! We were looking for a new vehicle and found a selection at Vickars. The floor salesman was friendly and willing to help with our questions. We went an We were looking for a new vehicle and found a selection at Vickars. The floor salesman was friendly and willing to help with our questions. We went and test drove the car we were interested in, a locally owned no accident car. At the end we were introduced to the sales manager who offered us a "deal", which was a price higher than it was listed for online. So we said we needed to think about it and left. We spoke to the sales manager a few days later and we countered with our price, but he said couldn't do it so he said his VP of sales would contact us. Spoke to the VP (Dominque) back and forth several times in the week trying to purchase the car but we could not agree on the price. We were comfortable with our cash offer and he told us he felt like we were robbing him. We were finally told to take a look at other dealerships and when we got scared and could not find anything to call them back. We were so disappointed with this customer service and treatment that we said "Okay We Will". VP called back later the same night and accepted our offer. We went to pick up the car the next day (with an appointment time) and they tried to get us to finance even though we had an accepted cash offer, the paper work wasn't ready, car wasn't cleaned inside and they didn't fill up the car with gas. Also, all the staff aside from the original floor salesman, were unfriendly. The VP of sales who made the deal would not even come say Hi or shake our hand (instead he stayed in his office). After getting the car home we found the old registration for the car which was from car rental company which they did not tell us and the car proof did not state. We did not have a good experience and we are recommending people avoid this dealership. Terrible customer service and very dishonest. We will never buy or get service from them in the future. More

Love our truck Our experience buying and financing our new to us truck was a good one, no complaints at all. When viewing the vehicle it was found that the tunnel c Our experience buying and financing our new to us truck was a good one, no complaints at all. When viewing the vehicle it was found that the tunnel cover was missing some parts and they were quick to bring in the parts and complete the repair before we picked up the vehicle. Laura was very friendly and if she didn't know an answer to our questions she found the answer quickly. More

Service on vehicle Brought my vehicle in for service in the am and they called me early afternoon. Also they took care of me. Great service guys. Make sure you visit the Brought my vehicle in for service in the am and they called me early afternoon. Also they took care of me. Great service guys. Make sure you visit them they are great. More

Feel like asking them to buy a car Bought a car from them, always keep me feeling like begging them to let my mom take the car we do pay for the vehicle. Feel not very comfortable to de Bought a car from them, always keep me feeling like begging them to let my mom take the car we do pay for the vehicle. Feel not very comfortable to deal with them More

Unnecessary repair asked I brought my 2008 Lexus GX470 that I bought from Minnesota in there for a Manitoba Safety Cert. and RIV form (Registration of Imported Vehicle) and t I brought my 2008 Lexus GX470 that I bought from Minnesota in there for a Manitoba Safety Cert. and RIV form (Registration of Imported Vehicle) and their Tech. said I need to fix the power steering to pass safety, which will cost me approx. $1200.for parts,labour and taxes. Took my vehicle out and brought it to another shop certified to fill out the RIV form and do Manitoba Safety at the same time. Vehicle passed, no issue at all, no problem, and was able to registered it, drove it 2400 Km to Edmonton and back, with no power steering issue at all. Beware, their service department, they are out to scam you big money if you believe what they tell you, doing unnecessary repair. Will not recommend at all to bring your vehicle there not unless its a warranty. More

Thanks Tim - Love My New Explorer Was doing a little shopping around and looked at Ford. Never owned a Ford before but fell in love with the 2016 Ford Explorer Sport. Was tinkering wit Was doing a little shopping around and looked at Ford. Never owned a Ford before but fell in love with the 2016 Ford Explorer Sport. Was tinkering with a Ford Edge Sport as well. Tim was able to accommodate test driving both vehicles, especially surprised that when I first went in, that no Ford Edge was on the lot to test drive but he found one which allowed me to compare a few days later. From there, I was set on the Explorer. Tim was great following up with me throughout the process, from crunching the numbers to delivery and texting me with answers to all my questions before finalizing the deal. In the end, I got a lower bi-weekly payment then what we first negotiated and he made my decision to stick with the Explorer an easy one. Even texted me a pic of my vehicle all detailed and ready prior to picking it up. Was not under any pressure to buy and was almost going to go to Nissan where they were quite easy to bash Ford. I was treated very well and would recommend seeing Tim to anyone purchasing a vehicle. Great service top to bottom. More

"Terrific Tim" Stopped in a parkside as i was looking at buying a new truck. After walking through the lot for 10 minutes "window shopping" I decided to go inside an Stopped in a parkside as i was looking at buying a new truck. After walking through the lot for 10 minutes "window shopping" I decided to go inside and talk to a salesman to get some more information on the differant incentives and rebates that ford was offering. I was introduced to Tim Francisco and was told he could look after me. We walked through the lot and i showed him the two trucks I was interested in and he told me about rebates and the programs Ford was offering at the time and said he would put some rough pricing together for me and we could proceed from there. A couple hours later Tim provided me pricing and an offer to take the truck home for a day to see if it "fit my lifestyle". After being at a couple other dealerships of other manufacturers and seeing the way I was treated there because I was only kicking tires and not ready to do a deal that day I knew when the offer to take a truck to see if it suited me was made these guys were there to walk me through the process and make sure I was comfortable with what I was intrested in buying and not just in a hurry to sell another car. Take it from me in a business of high pressure and comission based sales buying a car is my least favorite thing to do, this being my 8th new vehicle purchased and second in a row with parkside I would recommend Tim and Parkside to anyone. Tim also went into work one day on his day off to look at something for me to go the extra mile. Thanks Tim,Ralph and CP for a great buying expierience. Trevor More

Exceeded our expectations We've been in the market for an SUV for quite awhile now but haven't found the right vehicle for the right price until we visited Parkside Ford. T We've been in the market for an SUV for quite awhile now but haven't found the right vehicle for the right price until we visited Parkside Ford. Tim was our salesman and he was excellent in his approach to finding out what we were looking for. He took the time to discuss the details of the Ford Explorer he was showing us and was very knowledgeable in any questions we had (pricing, accessories, features, etc). We traded in our vehicle to Parkside and Tim made that process as painless as possible and was very quick in getting us a fair trade value. Tim made our experience at Parkside Ford the best experience we've had at any dealership and we would highly recommend going to see Tim and the Parkside Ford team for your next vehicle. Thanks again! More