Vickar Ford

This is my second time to visit here I’m very fortunate that all the staff are helpful that all the staff are helpful More

Although it's nice that Ford vicker rights the wrongs that happens to me,I wish I could trust the techs that work on my car! Trying to charge me for a tire rotation that didn't happen, NOT COOL!! Makes m that happens to me,I wish I could trust the techs that work on my car! Trying to charge me for a tire rotation that didn't happen, NOT COOL!! Makes me wonder what else wasn't performed 🤔 More

Make sure you record every interaction, every conversation, every phone call, etc because these guys are dishonest and slimy. You will be heading to small claims court to resolve issues, they don conversation, every phone call, etc because these guys are dishonest and slimy. You will be heading to small claims court to resolve issues, they don't care . More

Very friendly and always willing to help to resolve any issue that may arise treating the customer like Royalty. issue that may arise treating the customer like Royalty. More

They messed up my financing. They applied the wrong undercoat. They damaged my brand new truck about 8 different times. The GM is too high and mighty to meet with a customer that They applied the wrong undercoat. They damaged my brand new truck about 8 different times. The GM is too high and mighty to meet with a customer that has had major problems . Make sure you record every interaction so you have proof for when you head to small claims court to resolve issues. More

Brought my truck in for a recall service (computer related). Program was updated, truck brought back to me with the engine light on (no one from service noticed) . Came back to tell them and one perso related). Program was updated, truck brought back to me with the engine light on (no one from service noticed) . Came back to tell them and one person had the gall to tell me that this is how it’s supposed to be and it’s fine to leave another saying no . Truck brought right back in and they ran more diagnostics and was told that the truck might have to stay while they took apart some of the transmission (was shocked by this) and send photos to Ford for approval of god knows what as it did not seem like anyone knew what they were doing. Another hour went by ( there for 3 hours in total ) when they came out and said it seems like everything was okay. My question is why did they not get there act together and do a road test on the truck ( I was not the only person there that this happened to ) . It was very disorganized. Also the dealership has seen better days since we bought our truck there in 2015. It looked tired, rundown . Nothing about this place showed confidence. Very disappointing. More

Very friendly helpful with all information about what was going to be done on my vehicle going to be done on my vehicle More

Fast in getting me in to fix my car so I wouldn’t be without for long. without for long. More

I have bought two vehicles from this dealership in the last two years and the service department has been very good.. They have provided shuttle service (very appreciated) and each appointment has been h last two years and the service department has been very good.. They have provided shuttle service (very appreciated) and each appointment has been has gone very well. Excellent communication and thoughtful staff sums up my experience with this dealership. More