Vickar Ford
Winnipeg, MB
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348 Reviews of Vickar Ford
The service was fantastic! ! The quality of our product ( Ford Explorer) which was in for service was terrible on the other hand. Our advisor Nidhi was great. She helped during ! The quality of our product ( Ford Explorer) which was in for service was terrible on the other hand. Our advisor Nidhi was great. She helped during a very stressful period. More
Brought my truck in for a battery issue (still under full warranty). Was told it was needed for 4 hours to do a full discharge/recharge to test battery. So I left and came back 4 hours later. To my knowledge warranty). Was told it was needed for 4 hours to do a full discharge/recharge to test battery. So I left and came back 4 hours later. To my knowledge the truck had not even been looked at. Then hour and a half later was told battery was 50% and many modules need to be updated, and I needed to bring truck back for 2 FULL DAYS. They didn’t bother to charge battery. Also told no loaner was available for 2 days (wrong - Ford warranty covers this). Long story short - called another dealer - battery test is 1 hour and will replace under warranty if needed. Module update separate - need for full day and will give me a loaner no charge. Obviously Vickar does not know what they are doing and wasting my time. Probably the most unimpressed I have ever been dealing with a dealership service. More