Vickar Ford

No problems great service. They went above and beyond for my service. I love my new ford escsape. They went above and beyond for my service. I love my new ford escsape. More

Brought my truck in for a battery issue (still under full warranty). Was told it was needed for 4 hours to do a full discharge/recharge to test battery. So I left and came back 4 hours later. To my knowledge warranty). Was told it was needed for 4 hours to do a full discharge/recharge to test battery. So I left and came back 4 hours later. To my knowledge the truck had not even been looked at. Then hour and a half later was told battery was 50% and many modules need to be updated, and I needed to bring truck back for 2 FULL DAYS. They didn’t bother to charge battery. Also told no loaner was available for 2 days (wrong - Ford warranty covers this). Long story short - called another dealer - battery test is 1 hour and will replace under warranty if needed. Module update separate - need for full day and will give me a loaner no charge. Obviously Vickar does not know what they are doing and wasting my time. Probably the most unimpressed I have ever been dealing with a dealership service. More

Complete garbage. Truck lariat 150 hybrid is a lemon. Ford won’t do anything but bandage it until warranty is up. Service even said they would detail my truck the last Truck lariat 150 hybrid is a lemon. Ford won’t do anything but bandage it until warranty is up. Service even said they would detail my truck the last time I brought it I. Only because they did t get around to fixing it the last time I brought it in so I had to make another appointment to bring it in. Would be nice for f some one from the ford factory would actually call me to discuss. I’ve never owned such a horrible vehicle More

My experience dealing/interacting with personnel at Vickar Ford Dealership was EXCELLENT !!! like talking with family members , no matter who or what position they held! Very friendly , personable,appr Vickar Ford Dealership was EXCELLENT !!! like talking with family members , no matter who or what position they held! Very friendly , personable,approachable , and for the most part knowledgeable, and what they did not have an answer for , they got one , quickly! Everyone I dealt with or interacted with were excellent people = from salesman - Ryan , Manager - Kyle , finance guy [sorry I forgot his name] to the point,and friendly and patient a joy to do business with ,and never,never felt like a chore !!! and I was surprised on how knowledgeable Ryan was on the vehicle I was interested in and also bought . He was amazing and helped setup ford pass , touch screen and assist in getting to know the vehicle.Even the lady at the Reception desk - friendly and aprocable Thank You Dom for having such a fine , top notch team all professional in their own right !!!! More

Transaction was very clean and simple, first time buying a new truck. The guys at vikar ford provided an awesome service and made sure I got exactly what I came in for! a new truck. The guys at vikar ford provided an awesome service and made sure I got exactly what I came in for! More

Great experience. Service advisor was very helpful and informative. I will be back to continue with servicing our Ford Edge Service advisor was very helpful and informative. I will be back to continue with servicing our Ford Edge More

Decided to try my luck with oil change without appointment on Saturday April 14th and was surprised, almost no waiting time, quick and good quality service. Good job Vickar Ford appointment on Saturday April 14th and was surprised, almost no waiting time, quick and good quality service. Good job Vickar Ford More

Excellent customer service especially by Mr Emery Blais So customer oriented and always has solution based options where customer is not frustrated Blais So customer oriented and always has solution based options where customer is not frustrated More

The advisor kept me up to date and the quote for the work was exactly what was due. Great experience. was exactly what was due. Great experience. More

Staff always welcoming Excellent Service always professional would recommend to Family & Friends. Service department always willing to help when needed professional would recommend to Family & Friends. Service department always willing to help when needed More