TriCity Mitsubishi

Great experience, friendly staff, no pressure sales tactics. Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friend Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friends, family and acquaintances. More

they have the worst customers relationship I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my su I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my surprise sales manager told me sorry the vehicle which we talked about is not for sale and he tried to sell me another car at of course higher price. I feel tjey tried to lore me in by hiding the fact. More

Amazing customer service Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really wen Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really went beyond our expectations. This is the second new car I have ever bought, the first one was at Richmond Toyota and this was by far a much more pleasant experience! I would highly recommend Go Mitsubishi, and oh ya the car (outlander) is an awesome vehicle! More

A very pleasant experience buying a new car! We've purchased many new cars over the years and buying one here is, without doubt, the best experience we've ever had when shopping for and purchasin We've purchased many new cars over the years and buying one here is, without doubt, the best experience we've ever had when shopping for and purchasing one. No salespeople running over each other trying to get to the door first for a possible sale - gentle smile. And even better, for a prospective buyer, none of the truly annoying (and insulting) running back and forth between a sales person and the manager regarding prices. Rather, Jonathan Yueh helped us measure the car we thought we wanted and when it wasn't going to be suitable, he helped us find the style of new car that would work for my husband's medical scooter and showed us an Outlander - which would be perfect for our needs. No pressure at all ... gentle kindness and true caring - wow!! Matthew (the Manager) was very friendly and caring and there was no pressure at all from him either - and we were offered a very fair trade-in value for our loved older car. And to add to the lovely experience, when we met with Mo Zhang, their Financial Services Manager, even though we were exhausted and asked endless questions, he was not just patient, he took great care to explain everything every step of the way. Between the three of them, they arranged and assured the medical lift was transferred from our 'old' car to our new one - all with smiles, caring and gentle humour. Truly an incredible experience! More

Life Changing and Simple! I walked in thinking I knew exactly what I wanted and ended up getting the brand new, bigger model for a better deal. I was referred to Kimberly and c I walked in thinking I knew exactly what I wanted and ended up getting the brand new, bigger model for a better deal. I was referred to Kimberly and couldn't have been more impressed. Everyone was so patient with me, especially after I had changed my mind and went in for the bigger model. It took a whole week and it was the last one in the lower mainland, but I've got it! Financing was a breeze, Mo really took the time to walk through every question I have. I'm so happy to have walked away knowing that I looked at all of my options and was able to take the time to do it with them. I can't think of any reason why I would refer my friends and family anywhere else. Thank you so much, Go Mitsubishi! More

Overall a good experience Looking to buy my first brand new car and was glad I came to Go Mitsubishi. I dealt with Kimberly and she was awesome beginning to end. I recommend th Looking to buy my first brand new car and was glad I came to Go Mitsubishi. I dealt with Kimberly and she was awesome beginning to end. I recommend this dealership, and highly recommend to ask for Kimberly by name! Thank you Go Mitsubishi. More

Outstanding, Amazing, Stress free! Today i walked into the dealer not knowing what i was going to get. Kimberly met me at the door and was ready for me. she greeted me with a smile and Today i walked into the dealer not knowing what i was going to get. Kimberly met me at the door and was ready for me. she greeted me with a smile and sincere greeting. She gave me all the details on the car and was answered all my questions. She went above and beyond to find the car i was looking for. I told her how i booked a test drive with another dealer because i didnt find the car i wanted online. She told me that they had a couple in stock and would gladly get one so we could try it as well. After going through all that she spent the time to find out what i could afford on my budget. My personal opinion of car sales staff changed she didnt pressure me once to buy the car and wanted to make sure i was in love with it. I can honestly say I'm going to refer all my friends and family to her. More

Amazing We are fisrt time lease buyers and so the team at Go Mitsubishi was very informative as well as accomodating. It was easy, fast and a pleasure to deal We are fisrt time lease buyers and so the team at Go Mitsubishi was very informative as well as accomodating. It was easy, fast and a pleasure to deal with them. Very competitive price range, good quality and excellent customer service! Also very convenient trade in option availeable. More

Great experience with professional people! Made a tentative deal over the phone to trade my car for a Jeep. Drove from Kelowna to Port Coquitlam and found everything to be ready and exactly as Made a tentative deal over the phone to trade my car for a Jeep. Drove from Kelowna to Port Coquitlam and found everything to be ready and exactly as we had agreed upon. They checked my car, I checked the Jeep, did the paperwork and on the road in less than two hours. No hidden fees or any BS. Highly recommend using their services. More

excellent service on a Sunday After driving on a low tire to two different gas stations (on 22 inch rims with low profile) tire we were "stuck" not wanting to ruin the rims. We sl After driving on a low tire to two different gas stations (on 22 inch rims with low profile) tire we were "stuck" not wanting to ruin the rims. We slowly rolled across the street to Mitsubishi in Poco, Oxford Connector. Although the service department was closed as it was Sunday, we were greeted with exceptional can-do friendly service. Matthew Cha & Farzam Molaei rolled out the red carpet for us. They insisted on checking if they could get the air compressor working for us. After searching for about 15 minutes for the attachment nozzle, they found it. I just learned from my fiance that Farzam was going to go home and get his own air pump for us to use!!! We were totally blown away with the the courtesy, professionalism, and positive attitudes. They would not let us leave until they figured something out- oh and might I mention they absolutely would not accept any form of payment for their troubles. Not a penny! My fiancee was pleading for them to take money. They all had smiles and great personalities NOT to mention that Adam Lambert is now washing our vehicle as we sit inside in the air conditioning . We highly, highly, highly recommend this dealership and will definitely keep it in mind when we need a vehicle or service! Thank you Poco Mitsubishi!!! More