TriCity Mitsubishi

Purchase car Just purchased Nissan Juke there and enjoy perfect customer oriented service! Will recommend to everybody this location and not only for Mitsubishi ca Just purchased Nissan Juke there and enjoy perfect customer oriented service! Will recommend to everybody this location and not only for Mitsubishi cars! Serge is the best! More

Encouragement Maryam sadeh is an expert and resourceful in car sales. she is a very good deal with the customer and skilled and patient.In general it is much much h Maryam sadeh is an expert and resourceful in car sales. she is a very good deal with the customer and skilled and patient.In general it is much much higher..... More

Would not Recomend. Decieve their customers to make a sale I was interested in a mazda 3 so I went online and saw that Go Mitsubishi had a used Mazda for sale on craigslist so I decided to give them a call. I I was interested in a mazda 3 so I went online and saw that Go Mitsubishi had a used Mazda for sale on craigslist so I decided to give them a call. I spoke with Maryam who refused to give me a price over the phone so I decided to go in to check it out. When I went to see the vehicle, she did not show me the damage on the vehicle which I later noticed. She showed me all the paper work of the work that was done on the vehicle and one of the papers showed that there was an accident however, she said "as you can see its priced at 0$ because they decided not to go through insurance because there was no damage." When she said this I assumed that there was no damage from an accident on the car. When I took the car on a test drive the vehicle I felt as though something was wrong with the breaks. When I informed her about it she stated "oh I felt something was wrong earlier too", yet she never mentioned anything to me and if I had never said anything I doubt she would have. Lo and behold,. there needed to be 1000$ of work done to the breaks. They sent the car away to get it fixed and once it was back I drove back to the dealership to see it. It was sunny this day and I had a chance to inspect the outside of the car and man was I disappointed, not only with the car but with the lies I was told. When I did a walk around of the car I not only noticed many dings, dents and scratches but a huge crack in the from bumper. I asked Maryam where this came from and she stated "I told you there was an accident on the car." Well, no.. you said there was an accident that caused no damage which is why it said 0$ on the insurance papers. I work at a dealership so I asked my co-workers what the 0$ meant and they informed me that it means that they put in a claim but decided to withdraw it or got it fixed privately. I felt as though I was being deceived because they wanted to sell the car. On top of all of this I felt very pressured into buying the car. After I had test driven it twice and found all the damage I decided not to go with the car because I did not trust them and Maryam's personality completely changed. Overall, I am very disappointed, I am not going back and would not recommend. More

bad credit your approved it really upsets me when you read that a dealership offers car loans for all good credit no credit bad credit we will work hard to get you financed th it really upsets me when you read that a dealership offers car loans for all good credit no credit bad credit we will work hard to get you financed this was not the case for my husband and i the credit specialist told me things did not look good said he would keep trying i sent him an e mail never got back to me. no response to my phone call thats it we are no good and dropped no call to say well i cant get financing no explanation very unprofessional so i guess we are not approved. Thank you Water chen for being so callous. More

Great experience, friendly staff, no pressure sales tactics. Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friend Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friends, family and acquaintances. More

they have the worst customers relationship I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my su I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my surprise sales manager told me sorry the vehicle which we talked about is not for sale and he tried to sell me another car at of course higher price. I feel tjey tried to lore me in by hiding the fact. More

Amazing customer service Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really wen Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really went beyond our expectations. This is the second new car I have ever bought, the first one was at Richmond Toyota and this was by far a much more pleasant experience! I would highly recommend Go Mitsubishi, and oh ya the car (outlander) is an awesome vehicle! More

A very pleasant experience buying a new car! We've purchased many new cars over the years and buying one here is, without doubt, the best experience we've ever had when shopping for and purchasin We've purchased many new cars over the years and buying one here is, without doubt, the best experience we've ever had when shopping for and purchasing one. No salespeople running over each other trying to get to the door first for a possible sale - gentle smile. And even better, for a prospective buyer, none of the truly annoying (and insulting) running back and forth between a sales person and the manager regarding prices. Rather, Jonathan Yueh helped us measure the car we thought we wanted and when it wasn't going to be suitable, he helped us find the style of new car that would work for my husband's medical scooter and showed us an Outlander - which would be perfect for our needs. No pressure at all ... gentle kindness and true caring - wow!! Matthew (the Manager) was very friendly and caring and there was no pressure at all from him either - and we were offered a very fair trade-in value for our loved older car. And to add to the lovely experience, when we met with Mo Zhang, their Financial Services Manager, even though we were exhausted and asked endless questions, he was not just patient, he took great care to explain everything every step of the way. Between the three of them, they arranged and assured the medical lift was transferred from our 'old' car to our new one - all with smiles, caring and gentle humour. Truly an incredible experience! More

Life Changing and Simple! I walked in thinking I knew exactly what I wanted and ended up getting the brand new, bigger model for a better deal. I was referred to Kimberly and c I walked in thinking I knew exactly what I wanted and ended up getting the brand new, bigger model for a better deal. I was referred to Kimberly and couldn't have been more impressed. Everyone was so patient with me, especially after I had changed my mind and went in for the bigger model. It took a whole week and it was the last one in the lower mainland, but I've got it! Financing was a breeze, Mo really took the time to walk through every question I have. I'm so happy to have walked away knowing that I looked at all of my options and was able to take the time to do it with them. I can't think of any reason why I would refer my friends and family anywhere else. Thank you so much, Go Mitsubishi! More

Overall a good experience Looking to buy my first brand new car and was glad I came to Go Mitsubishi. I dealt with Kimberly and she was awesome beginning to end. I recommend th Looking to buy my first brand new car and was glad I came to Go Mitsubishi. I dealt with Kimberly and she was awesome beginning to end. I recommend this dealership, and highly recommend to ask for Kimberly by name! Thank you Go Mitsubishi. More