TriCity Mitsubishi

Outstanding, Amazing, Stress free! Today i walked into the dealer not knowing what i was going to get. Kimberly met me at the door and was ready for me. she greeted me with a smile and Today i walked into the dealer not knowing what i was going to get. Kimberly met me at the door and was ready for me. she greeted me with a smile and sincere greeting. She gave me all the details on the car and was answered all my questions. She went above and beyond to find the car i was looking for. I told her how i booked a test drive with another dealer because i didnt find the car i wanted online. She told me that they had a couple in stock and would gladly get one so we could try it as well. After going through all that she spent the time to find out what i could afford on my budget. My personal opinion of car sales staff changed she didnt pressure me once to buy the car and wanted to make sure i was in love with it. I can honestly say I'm going to refer all my friends and family to her. More

Amazing We are fisrt time lease buyers and so the team at Go Mitsubishi was very informative as well as accomodating. It was easy, fast and a pleasure to deal We are fisrt time lease buyers and so the team at Go Mitsubishi was very informative as well as accomodating. It was easy, fast and a pleasure to deal with them. Very competitive price range, good quality and excellent customer service! Also very convenient trade in option availeable. More

Great experience with professional people! Made a tentative deal over the phone to trade my car for a Jeep. Drove from Kelowna to Port Coquitlam and found everything to be ready and exactly as Made a tentative deal over the phone to trade my car for a Jeep. Drove from Kelowna to Port Coquitlam and found everything to be ready and exactly as we had agreed upon. They checked my car, I checked the Jeep, did the paperwork and on the road in less than two hours. No hidden fees or any BS. Highly recommend using their services. More

excellent service on a Sunday After driving on a low tire to two different gas stations (on 22 inch rims with low profile) tire we were "stuck" not wanting to ruin the rims. We sl After driving on a low tire to two different gas stations (on 22 inch rims with low profile) tire we were "stuck" not wanting to ruin the rims. We slowly rolled across the street to Mitsubishi in Poco, Oxford Connector. Although the service department was closed as it was Sunday, we were greeted with exceptional can-do friendly service. Matthew Cha & Farzam Molaei rolled out the red carpet for us. They insisted on checking if they could get the air compressor working for us. After searching for about 15 minutes for the attachment nozzle, they found it. I just learned from my fiance that Farzam was going to go home and get his own air pump for us to use!!! We were totally blown away with the the courtesy, professionalism, and positive attitudes. They would not let us leave until they figured something out- oh and might I mention they absolutely would not accept any form of payment for their troubles. Not a penny! My fiancee was pleading for them to take money. They all had smiles and great personalities NOT to mention that Adam Lambert is now washing our vehicle as we sit inside in the air conditioning . We highly, highly, highly recommend this dealership and will definitely keep it in mind when we need a vehicle or service! Thank you Poco Mitsubishi!!! More

Amazing customer service!!!! I recently visited Go Mitsubishi in Port Coquitlam in search of a new car. I was immediately greeted by a very friendly receptionist, and she directed I recently visited Go Mitsubishi in Port Coquitlam in search of a new car. I was immediately greeted by a very friendly receptionist, and she directed me to a salesperson immediately. I was interested in a Mitsubishi Lancer and went on a test drive and fell in love. The car was amazing and the service I received was even better. They actually gave me more on my trade then I expected and seemed to continuously want to go the extra mile for me. I felt no pressure to purchase and that they really did just want to help me get what I wanted. There sales manager checked in on me during my visit with the buisness office, offering me coffee and lunch! He also gave me a tour of the dealership and introduced me to the friendly staff from the service and parts department. All in all it was an easy hassle free experience and I was so pleased to be given the treatment I received. This was not the first dealership I have purchased a car from, but it will definetely be the last! Thank you Go Mitsubishi!!!!! More

Why I Will Never Be A Customer The first thing I'm going to say is that I have never written a review for anything prior to this post. I went to Go Mitsubishi in search of a new car The first thing I'm going to say is that I have never written a review for anything prior to this post. I went to Go Mitsubishi in search of a new car. The sales person who I worked with was approachable and friendly. I took a 2015 Lancer for a test drive and was not convinced about the quality of the car and the overall feel of the drive. I am used to driving a VW and trust me, German cars are far superior then competitors like Mitsubishi in terms of quality. Once I returned from the test drive the Sales Manager sat down with us to talk about numbers. I told the Sales Manager that I would rate the car a 6 or 7. His comment to my rating was "you can't compare a VW with this car, you'll get used to it"... by that point I knew this car was NOT for me. Regardless, I wanted to see the numbers worked out to get an idea about payments. The Sales Manager became very pushy and insistent while utilizing complete lies to try and get me to sign on the dotted line. He told me he would only give me the fair value for my trade in that day and only within those hours. He told me that these cars are flying off the shelf and they in fact were short on the exact car I wanted.. even though it was a brand new 2015 which was the majority of their stock on the lot. When I told him that I wasn't ready and had to look around he began to literally insinuate I was dumb and making a mistake for leaving such a great deal on the table. What a joke, especially considering that Go Mitsubishi centers their marketing on key words like "fair, friendly, non-commission.. etc. etc.". After leaving I received a call from the Sales Person who apologized for his Sales Manager blunt and laughable lies and pressure tactics. I told him I would not be buying a car for them ever and left the conservation at that. Over the next month I continued to receive multiple cars from them in regards to my interest in a Honda Accord.. never had I ever mentioned any interest in a Honda. The guy who called one time even tried to convince me to trade in my newly purchased 2015 Jetta for a Mitsubishi.. LOL. No thank you, DO NOT Go Mitsubishi! More

Easy going purchase, attentive Staff Traded my Suzuki Kizashi and dealt with Maryam. Nice lady, attentive and always there when needed. No high pressure tactics. Overall great experien Traded my Suzuki Kizashi and dealt with Maryam. Nice lady, attentive and always there when needed. No high pressure tactics. Overall great experience. Will be a go to in the future. More

2015 silver RVR purchased My experience at this dealership with purchasing my new car was fantastic. Troy was very accommodating and patient and was there through the whole pr My experience at this dealership with purchasing my new car was fantastic. Troy was very accommodating and patient and was there through the whole process. He was very honest and upfront. I was very happy that I dealt with him. Taio and Mo were also a pleasure to deal with. I would definitely recommend all of you! Thank you for making my experience one to remember! More

Best Mitsubishi Dealership Very nice people to deal with. They'll give you straightforward answers and very honest and you'll see that they're really eager to help you. The Gene Very nice people to deal with. They'll give you straightforward answers and very honest and you'll see that they're really eager to help you. The General Manager (Justin) is very kind, no wonder Go Mitsubishi staff are friendly and nice people too. Taio Khan, Kiet Chau and Kimberly Hardy helped us a lot and after a few hours we went home very happy driving a brand new Evolution MR. I've gone to many dealerships and I could say that Go Mitsubishi staff are the best. :) More

Service You Can Trust I've gone to many dealerships and have never experienced such straightforward, honest and helpful dealing. If you're looking for a sales representati I've gone to many dealerships and have never experienced such straightforward, honest and helpful dealing. If you're looking for a sales representative you can trust, I would recommend Farzam Molaei. The sales manager, Taio Khan, is also great to deal with. They are sincere about making it a satisfactory purchase for you. There was absolutely no pressure to push you into purchasing, especially as a first experience in purchasing a car for me, I needed the time to consider all options, and Farzam did a superb job informing and educating me. Go Mitsubishi takes car dealership to a whole new level of professionalism that's not standard among the industry. Whether purchasing a new or used car, I would go back to get my next car and would definitely recommend those I know to go there also! More