TriCity Mitsubishi

HORROBLE She took advantage of me. Never really explain anything. Doesnt give you a straight dorward answers and lies to you. I bought a 2016 rvr with 6400 kms She took advantage of me. Never really explain anything. Doesnt give you a straight dorward answers and lies to you. I bought a 2016 rvr with 6400 kms and only have 1 keys. Yet I ask several time before I test drove it and signed any papers IF THERE US 2 KEYS. SHE SAID YES YET ONLY GIVE ME 1..... BS More

Great Car Buying Experience In the past, I have never really enjoyed the process of buying a car, from heavy pressure to having to deal with ridiculous documentation fees and oth In the past, I have never really enjoyed the process of buying a car, from heavy pressure to having to deal with ridiculous documentation fees and other things tacked on. Imagine my surprise when the purchase of our new Outlander went extremely smoothly at Go Mitsubishi. From the very pleasant salesperson, Maryam, to the lack of pressure, fees and so on, the whole experience was outstanding. It doesn't hurt that the manufacturer has a 10 year powertrain warranty! My only quibble is that, like every other dealer, you still have the 'finance office' experience where you are offered extended insurance plans etc.. However, unlike other dealers, the presentation of these offers was not overdone and I felt no great pressure to accept. Overall, I'd recommend this dealership to others and am looking forward to our first service experience. More

Outstanding customer service!!!! I recently purchased a car from Go mitsubishi and couldnt be happier with the knowledge and service i received. Maryam Sadeh made me at ease with my I recently purchased a car from Go mitsubishi and couldnt be happier with the knowledge and service i received. Maryam Sadeh made me at ease with my decision to make the purchase. Will defiantly recommend it to all my friends! More

Purchase car Just purchased Nissan Juke there and enjoy perfect customer oriented service! Will recommend to everybody this location and not only for Mitsubishi ca Just purchased Nissan Juke there and enjoy perfect customer oriented service! Will recommend to everybody this location and not only for Mitsubishi cars! Serge is the best! More

Encouragement Maryam sadeh is an expert and resourceful in car sales. she is a very good deal with the customer and skilled and patient.In general it is much much h Maryam sadeh is an expert and resourceful in car sales. she is a very good deal with the customer and skilled and patient.In general it is much much higher..... More

Would not Recomend. Decieve their customers to make a sale I was interested in a mazda 3 so I went online and saw that Go Mitsubishi had a used Mazda for sale on craigslist so I decided to give them a call. I I was interested in a mazda 3 so I went online and saw that Go Mitsubishi had a used Mazda for sale on craigslist so I decided to give them a call. I spoke with Maryam who refused to give me a price over the phone so I decided to go in to check it out. When I went to see the vehicle, she did not show me the damage on the vehicle which I later noticed. She showed me all the paper work of the work that was done on the vehicle and one of the papers showed that there was an accident however, she said "as you can see its priced at 0$ because they decided not to go through insurance because there was no damage." When she said this I assumed that there was no damage from an accident on the car. When I took the car on a test drive the vehicle I felt as though something was wrong with the breaks. When I informed her about it she stated "oh I felt something was wrong earlier too", yet she never mentioned anything to me and if I had never said anything I doubt she would have. Lo and behold,. there needed to be 1000$ of work done to the breaks. They sent the car away to get it fixed and once it was back I drove back to the dealership to see it. It was sunny this day and I had a chance to inspect the outside of the car and man was I disappointed, not only with the car but with the lies I was told. When I did a walk around of the car I not only noticed many dings, dents and scratches but a huge crack in the from bumper. I asked Maryam where this came from and she stated "I told you there was an accident on the car." Well, no.. you said there was an accident that caused no damage which is why it said 0$ on the insurance papers. I work at a dealership so I asked my co-workers what the 0$ meant and they informed me that it means that they put in a claim but decided to withdraw it or got it fixed privately. I felt as though I was being deceived because they wanted to sell the car. On top of all of this I felt very pressured into buying the car. After I had test driven it twice and found all the damage I decided not to go with the car because I did not trust them and Maryam's personality completely changed. Overall, I am very disappointed, I am not going back and would not recommend. More

bad credit your approved it really upsets me when you read that a dealership offers car loans for all good credit no credit bad credit we will work hard to get you financed th it really upsets me when you read that a dealership offers car loans for all good credit no credit bad credit we will work hard to get you financed this was not the case for my husband and i the credit specialist told me things did not look good said he would keep trying i sent him an e mail never got back to me. no response to my phone call thats it we are no good and dropped no call to say well i cant get financing no explanation very unprofessional so i guess we are not approved. Thank you Water chen for being so callous. More

Great experience, friendly staff, no pressure sales tactics. Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friend Have purchased vehicles from other dealerships, have not had this pleasant of an experience purchasing a vehicle. will recommend this dealer to friends, family and acquaintances. More

they have the worst customers relationship I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my su I called them before I drive there and i was told They have demo car for sale and after a long drive through havey traffic when I got there to my surprise sales manager told me sorry the vehicle which we talked about is not for sale and he tried to sell me another car at of course higher price. I feel tjey tried to lore me in by hiding the fact. More

Amazing customer service Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really wen Everyone at Go Mitsubishi from our salesman to the manager to the service guy were great to work with! They were patient, super helpful and really went beyond our expectations. This is the second new car I have ever bought, the first one was at Richmond Toyota and this was by far a much more pleasant experience! I would highly recommend Go Mitsubishi, and oh ya the car (outlander) is an awesome vehicle! More