TriCity Mitsubishi

Service appintment was quick and easy and everyone was super knowledgeable and kind! I felt safe in the store and it was a pleasurable experience! super knowledgeable and kind! I felt safe in the store and it was a pleasurable experience! More

Had such a great experience here, I was able to get into an awesome vehicle just below my budget and I couldn’t be happier. Thanks to everyone who made this experience stress free & easy! an awesome vehicle just below my budget and I couldn’t be happier. Thanks to everyone who made this experience stress free & easy! More

I come here to get my car serviced, and the staff has always been friendly and welcoming. When COVID-19 hit, they implemented social distancing procedures, wore masks, and made sure to sanitize everythin always been friendly and welcoming. When COVID-19 hit, they implemented social distancing procedures, wore masks, and made sure to sanitize everything. I felt extremely comfortable and they explained all the procedures to me, as well as what my car needed. More

Purchased a 2020 Outlander PHEV based on false information by an inexperienced salesman. Salesman first admitted telling me what he did but when I made a formal complaint with the VSA he suddenl information by an inexperienced salesman. Salesman first admitted telling me what he did but when I made a formal complaint with the VSA he suddenly couldn't recall the conversation. What a mess it turned out to be. Eventually was able to return the car but at a loss to me and no accountability from the Dealership. I'm not done with them yet. They need to learn it's not a good ole boys club and be reprimanded by VSA! Disappointed in the VSA process also. What a joke!! More

STAY AWAY!!!! DROVE 800 KM'S TO PICK UP A VEHICLE I PAID CASH FOR AND TWO WEEKS LATER IT BREAKS DOWN AND THE DEALER SAID THEY WOULD NOT DO ANYTHING TO SUPPORT THEIR DROVE 800 KM'S TO PICK UP A VEHICLE I PAID CASH FOR AND TWO WEEKS LATER IT BREAKS DOWN AND THE DEALER SAID THEY WOULD NOT DO ANYTHING TO SUPPORT THEIR PRODUCT!!!!! More

Very bad customer relations. Went back on their word. Cost us $85 for gas and $50 cancellation fees for our hotel as they sold the car before we even looked at it as they told us our appointment was for Cost us $85 for gas and $50 cancellation fees for our hotel as they sold the car before we even looked at it as they told us our appointment was for 10: am. Cancelled our appointment as we were on our way fr Sicamous to More

Beware of incorrect information Went to purchase a used 2016 Nissan Leaf. I was told that I would be able to get somewhere from 105-130km per charge depending on heat usage. Turns ou Went to purchase a used 2016 Nissan Leaf. I was told that I would be able to get somewhere from 105-130km per charge depending on heat usage. Turns out the vehicle only has about 70km worth of range even when using all the power saving options, which would make it nearly impossible to use for my commute and personal life. When I requested to return it on grounds of misrepresentation of the vehicle's capabilities, they straight up refused. I have since filed a complaint through the VSA, and would recommend people avoid this place at all costs. EDIT: After further talks with Ray, we came to an agreement and have arranged an exchange to a different vehicle. More

Tried to trick me into buying a car with issues Was sent an inspection report for a car where they had intentionally hid that there were issues with the vehicle by not marking things like the clutch Was sent an inspection report for a car where they had intentionally hid that there were issues with the vehicle by not marking things like the clutch or drive shaft as good or bad. Once I inquired it was obvious the car was heading for several issues. STAY AWAY FROM THIS ONE. More

Good service We had plan to trade our jeep cherokee and stopped at this Mitsubishi, place was clean and specially Ms. Dorsa Ghorbanifar who helped us was greate in We had plan to trade our jeep cherokee and stopped at this Mitsubishi, place was clean and specially Ms. Dorsa Ghorbanifar who helped us was greate in doing her job and being so patient. We met the manager as well and he was very good in customer service and so polite to not push you to do shopping. Definitely recommend. More

Lying salesmen, horrendous customer service Your employees who "helped" me purchase my vehicle, lied their xxxxx off to seal the deal. When I came back because the car I financed was in danger o Your employees who "helped" me purchase my vehicle, lied their xxxxx off to seal the deal. When I came back because the car I financed was in danger of stopping running, due to leaks In the oil pan and transmission, causing them to be dry in a month, I was made promises of reimbursement for the repair costs. When I attempted to make good on those promises, I was told it was impossible and they called me a liar. I don't appreciate being strung along, mislead, lied to and then accused of lying. I will be letting everyone I know, about your business practices. More