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ToyotaTown
London, ON
7,540 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,066 service reviews
May 24, 2026
My review is in regards to service department experience. MJ made my service experience so good and tool the time to explain what my vehicle needs MJ made my service experience so good and tool the time to explain what my vehicle needs More
by Paulbotros83
Employees Worked With
May 24, 2026
This was my first visit for getting the recommended check up of my Toyota Corolla Hybrid Electric Vehicle year 2025. I was received by Service Department people who briefed me about the inspection of my car. up of my Toyota Corolla Hybrid Electric Vehicle year 2025. I was received by Service Department people who briefed me about the inspection of my car. Mr Colin explained to me about inspection, and he did an excellent inspection job. More
by munirhkazmi
Employees Worked With
Mr Colin
May 16, 2026
They treat you as important and always keeping you updated on work there doing and paying you before is awesome updated on work there doing and paying you before is awesome More
by t.desensi
Employees Worked With
May 07, 2026
Excellent service, perfect quality in timely manner. The service advisor Ms. Enna Pinacho was was extremely helpful, nice, and professional. I keep coming to Toyota Town for service for decades and ev The service advisor Ms. Enna Pinacho was was extremely helpful, nice, and professional. I keep coming to Toyota Town for service for decades and every time I was treated with curtesy, respect and honesty regardless of service type provided, I will keep coming back for service and getting a new car when the time comes. Thank you Toyota Town. More
by Darek
Employees Worked With
April 30, 2026
Toyota Town can be a mixed bag. Sometimes they are so helpful, kind and just nice. This visit, service was quick, staff were efficient and helpful. Last visit I dealt with someone Sometimes they are so helpful, kind and just nice. This visit, service was quick, staff were efficient and helpful. Last visit I dealt with someone who didn't listen, and was so puffed up with himself it was incredible to see in a service position. Overall, still a decent place, and everyone is allowed a bad day. More
by jloughheed
Employees Worked With
April 28, 2026
Simply, worse service. I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but o I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but other clients get their carwashes. No secretaries in costumer service and only 1/3rd of employees is working from Toyota Town. And If you go to ask anything, they treat you with anger and without education. More
by LM
Employees Worked With
April 27, 2026
Beyond frustrated with the lack of availability for communication. Have left several messages on several different dates and never receive a return call. communication. Have left several messages on several different dates and never receive a return call. More
by gibsonlt7
Employees Worked With
April 24, 2026
- Booked for 2:45, showed up at 2:37 and waited 15 min for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil change (indicating I was staying), 2hrs seems excessive for these services - car didn’t move in until 3:15…sat for 1/2hr before any work even started - internal tracking number was left on the vehicle (small, attention to detail…) More
by Ajardine17
Employees Worked With
March 27, 2026
It is clean . clear,it has an open space . A lot of light. Even you can see the advisor clear,it has an open space . A lot of light. Even you can see the advisor More
by Di
Employees Worked With
