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ToyotaTown

London, ON

4.8
7,505 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,057 service reviews

March 27, 2026

It is clean . clear,it has an open space . A lot of light. Even you can see the advisor More

by Di
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2026

The service went off without a hitch. Smooth, quick, friendly, courteous. It was done with military precision. Thank you! More

by ajdsantiago88
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Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

ToyotaTown responded

Thank you for sharing your Service experience!

March 22, 2026

Always fast and reliable service. Colin, my advisor is professional and so helpful. Would recommend More

by Beckyajohnston
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Recommend Dealer
Yes
Employees Worked With
Ken Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Mar 27, 2026 -

ToyotaTown responded

Thanks so much for sharing!

March 20, 2026

Service department was great. Had to have ride home and pickup return Bonnie was exceptional went out of her way to pick me up when car was ready More

by lynda.marty
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Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

ToyotaTown responded

Thank you Lynda!

March 01, 2026

Got offered a car wash didn't get one, not sure if tires were rotated for there was no hand prints on my unwashed tire rims. More

by Sergio
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Recommend Dealer
No
Employees Worked With
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

ToyotaTown responded

We're sorry we were not able to perform your car wash Sergio. Please contact me at your earliest convenience so I can learn more and pull up your account and go over your work order with you. Sincerely, Brian Komar, General Sales Manager (519) 680-1800

February 19, 2026

Love going there. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. More

by i_eringa
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Recommend Dealer
Yes
Employees Worked With
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Oudman. Nazir Hussein
Feb 24, 2026 -

ToyotaTown responded

Thank you for your fantastic review! We're thrilled to hear that you enjoy your visits and appreciate the friendly atmosphere. Latoya and Andy will be delighted to know they made such a positive impression. We look forward to welcoming you back for more great conversations and coffee!

February 18, 2026

Since new ownership Horible service I am so disappointed! I have two wheciles with them for more than 15 years Recently I am treated there with out any respect More

by Djsans84
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Workmanship
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Recommend Dealer
No
Employees Worked With
LaToya Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

ToyotaTown responded

Good morning, I am so sorry to hear that your recent experience at ToyotaTown fell short of the high level of service we aim to offer. We would never want one of our customers to leave dissatisfied. I would be happy to discuss your concerns with you. You can feel free to email me at edarbyson@toyota-town.com, or call me at 519-680-1800 x7107. We value your business and appreciate you taking the time to share your feedback. I look forward to speaking with you. Have a great day

February 04, 2026

Quick response efficient detail oriented customer oriented. Organised, service people make comfortable to deal with issues feel relaxed during the waiting no delays in service, they call ahead of a More

by onmysunnyside
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Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

ToyotaTown responded

Thank you for your fantastic feedback! We’re thrilled to hear that our team made your experience smooth and comfortable. Your satisfaction is our priority, and we appreciate your recognition of our service. Looking forward to seeing you again!

January 30, 2026

Tom and John were so kind, Colin so efficient and Ken Yates well I wouldn't buy a car from anyone else. Thank you all! More

by NF
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Recommend Dealer
Yes
Employees Worked With
See previous page
Feb 02, 2026 -

ToyotaTown responded

Thank you for the fantastic review, NF! We're thrilled to hear you had a great experience with Tom, John, Colin, and Ken. Our team works hard to provide excellent service, and your kind words are greatly appreciated! We look forward to seeing you again!

January 12, 2026

Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments More

by hmitchell407407
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
MJ Rizkalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

ToyotaTown responded

So great to hear, thank you!

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