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ToyotaTown
London, ON
7,491 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,053 service reviews
March 01, 2026
Got offered a car wash didn't get one, not sure if tires were rotated for there was no hand prints on my unwashed tire rims. were rotated for there was no hand prints on my unwashed tire rims. More
by Sergio
Employees Worked With
February 19, 2026
Love going there. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. More
by i_eringa
February 18, 2026
Since new ownership Horible service I am so disappointed! I have two wheciles with them for more than 15 years Recently I am treated there with out any respect I have two wheciles with them for more than 15 years Recently I am treated there with out any respect More
by Djsans84
Employees Worked With
February 04, 2026
Quick response efficient detail oriented customer oriented. Organised, service people make comfortable to deal with issues feel relaxed during the waiting no delays in service, they call ahead of a oriented. Organised, service people make comfortable to deal with issues feel relaxed during the waiting no delays in service, they call ahead of appointment and if something required more attention they explain to you and offer the time when professionals can take a look at it More
by onmysunnyside
Employees Worked With
January 12, 2026
Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments and professional staff throughout all the company's departments More
by hmitchell407407
January 11, 2026
Great service, LaToya is friendly, informative, and has a good sense of humour. Our shuttle service was well coordinated and the driver was pleasant. good sense of humour. Our shuttle service was well coordinated and the driver was pleasant. More
by Kloblaw
Employees Worked With
January 08, 2026
LaToya was excellent. Nothing but good things to say about her. But I don't get what you guys are doing there. I walk in and all the desks say "go out to the garage". I Nothing but good things to say about her. But I don't get what you guys are doing there. I walk in and all the desks say "go out to the garage". I wonder out there and no one even notices I'm there. I'm not sure if I should interrupt someone, if I should line up somewhere, if someone has even noticed I walked in. They had me an elevelope to fill out and just disappear. I finally waited enough that I went outside and put it in the box as if I came after hours. When I go to pick up my car it's the same thing. I just stand around trying to look as confused as I can and hope someone notices. I finally interrupted someone and he couldn't even hear me because some sort of loud work is being done and quite frankly, he seemed a bit annoyed that I needed to talk to him at all. I was quoted $500 for a key. For a key. I was quoted $145 from a third party. Honestly, I'm going to look for a third party for maintenance as well at this point. If I'm going to be paying $170 an hour I guess I'd like to witness something a little more professional. Doesn't help that you closed down the cafe either. The optics of that shuttered feature says a lot. More
by Jason Minshull
Employees Worked With
December 18, 2025
Jason setup an appointment that suited me for some major work on a RAV. Work was performed to specs and quoted price. Jason as usual handled the service admirably and vehicle was completed as scheduled. I work on a RAV. Work was performed to specs and quoted price. Jason as usual handled the service admirably and vehicle was completed as scheduled. I trust Jason to handle service on my vehicle. Merry Christmas Jason! More
by Robert Atkinson
Employees Worked With
December 02, 2025
Always happy to service my cars here even if it’s not a Toyota Thank you for being professional Toyota Thank you for being professional More
by Daniel.Makhoul
