Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,550 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,550 reviews
November 01, 2022
I didnt end up purchasing a vehicle at Toyota town, but Gwen was very helpful and informative for me while making a huge life decision. Gwen was very helpful and informative for me while making a huge life decision. More
by CrystalP
Employees Worked With
November 01, 2022
My entire family had a wonderful experience purchasing a new vehicle at ToyotaTown. Hyacinta was by far the best sales department representative I have ever worked with in 30+ years. She was very patient, v new vehicle at ToyotaTown. Hyacinta was by far the best sales department representative I have ever worked with in 30+ years. She was very patient, very informative and was extremely helpful. When our existing vehicle died before our back-ordered vehicle had arrived she came up with a solution that put us in an equally satisfactory vehicle on a much quicker timeline. We will definitely do all of our business at ToyotaTown. Rita Dalal was also most helpful in helping us figure out the best financing package and getting our paperwork in order. Well done team. More
by brian.rhoden
November 01, 2022
Hyacinthia is the best product adviser I have ever dealt with. She explained all aspects of the sale thoroughly, professionally and clearly. The new vehicle market is complicated and yet this gal support with. She explained all aspects of the sale thoroughly, professionally and clearly. The new vehicle market is complicated and yet this gal supported that process with me in such a diplomatic and tactful manner. This is my first new vehicle purchase and Hyacinta made this a positive and enjoyable experience by explaining all the details and answering all my questions. This gal is a fantastic sales person who you can trust to do business with. Good luck with all your future sales! More
by Lyndamarshall
Employees Worked With
October 31, 2022
My experience at Toyota Town was wonderful, greeted right as soon as I arrived with kind and friendly staff. Jason checked me in with friendly manner and he was very accommodating, once the work was complete as soon as I arrived with kind and friendly staff. Jason checked me in with friendly manner and he was very accommodating, once the work was completed, he came to me said everything was done and I was in my way. Thank you so much for helping me out!! More
by Natalie
Employees Worked With
October 28, 2022
Had a great experience with Shawn Longworth! Very knowledgeable, friendly and made process so easy. Awesome! Very knowledgeable, friendly and made process so easy. Awesome! More
by Francescamanganaro
Employees Worked With
October 28, 2022
Jason provided excellent care and customer service during my regular maintenance appointment from the moment I dropped off until my service was complete. my regular maintenance appointment from the moment I dropped off until my service was complete. More
by Meaghan
Employees Worked With
October 28, 2022
Dennis Dabous is a great service advisor. Always friendly and ready to help. Thanks. Paul Always friendly and ready to help. Thanks. Paul More
by Pchilds01
Employees Worked With
October 26, 2022
Hello I have been there for a long times and I got a good services . Relly appreciate the services services . Relly appreciate the services More
by Alkashef
October 25, 2022
I was late for my appointment and I was not told the time or I just didn't hear it when I got to the service department was told sorry you missed your 7:15 appt you will need to go to Canadian Tire or come b or I just didn't hear it when I got to the service department was told sorry you missed your 7:15 appt you will need to go to Canadian Tire or come back next week. Since next week was not an option we set for two weeks Saturday at 9:00. Dennis Dabous came in and said Cancel that we can take him in right now and that is real customer service. Thanks to him I was happy and that little juster made my day and willing to tell others about my positive experience More
by teetzelrobert
Employees Worked With
October 18, 2022
Jason is great everything was smooth called me to update me every couple hours about my vehicle process from dropping my car off to picking up was great!! me every couple hours about my vehicle process from dropping my car off to picking up was great!! More
by omartemraz
