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ToyotaTown
London, ON
7,518 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,518 reviews
April 28, 2026
Simply, worse service. I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but o I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but other clients get their carwashes. No secretaries in costumer service and only 1/3rd of employees is working from Toyota Town. And If you go to ask anything, they treat you with anger and without education. More
by LM
Employees Worked With
April 27, 2026
Beyond frustrated with the lack of availability for communication. Have left several messages on several different dates and never receive a return call. communication. Have left several messages on several different dates and never receive a return call. More
by gibsonlt7
Employees Worked With
April 24, 2026
- Booked for 2:45, showed up at 2:37 and waited 15 min for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil change (indicating I was staying), 2hrs seems excessive for these services - car didn’t move in until 3:15…sat for 1/2hr before any work even started - internal tracking number was left on the vehicle (small, attention to detail…) More
by Ajardine17
Employees Worked With
April 22, 2026
This dealership is the best we have dealt with for many years with friendly staff and excellent service, especially the sales person Ken Yates we have dealt with for more than 20 years. years with friendly staff and excellent service, especially the sales person Ken Yates we have dealt with for more than 20 years. More
by xball
April 18, 2026
My husband Mike and I have dealt with Toyota Town for 18 years going back to our first 4Runner. They have always given us good service and an excellent product. years going back to our first 4Runner. They have always given us good service and an excellent product. More
by puppymom
April 14, 2026
Nezir went above and beyond with his customer service, I purchased my first car from him and I could not be happier, it was a 6 month wait but Nezir kept me updated throughout the process and kept me inform purchased my first car from him and I could not be happier, it was a 6 month wait but Nezir kept me updated throughout the process and kept me informed on next steps. Ive recommended both my grandparents and father to him and they’ve purchased vehicles through Toyota town as well, we are all so pleased with their service and will continue to do business with them. More
by Emmalee Desabrais
April 13, 2026
Had a great experience buying my new car here. Nezir was friendly, knowledgeable, and never made me feel pressured — he really took the time to help me find the right vehicle. Janine was just as i Nezir was friendly, knowledgeable, and never made me feel pressured — he really took the time to help me find the right vehicle. Janine was just as impressive, walking me through everything clearly and making the paperwork process smooth and stress-free. Overall, a fantastic experience from start to finish. More
by Nathan R.
April 07, 2026
My family has worked with Sylvia for well over 15 + years and myself 5, she is amazing to deal with and will always work with you to get you the best deal possible. She is efficient and on time and works wit and myself 5, she is amazing to deal with and will always work with you to get you the best deal possible. She is efficient and on time and works with your schedule in this now crazy hectic world. Sylvia, I appreciate all you do! I have recommended this dealership and Sylvia to my friends whoever is looking to get into a new vehicle. Well worth the travel from Sarnia! More
by dbeaupre
Employees Worked With
