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Toyota on the Trail
Edmonton, AB
938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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938 Reviews of Toyota on the Trail
October 20, 2013
Veronica was very friendly and capable as always. She seemed very trustworthy. I believe she had the customer's best interest in mind and not profit oriented. I find this to be very important in the se seemed very trustworthy. I believe she had the customer's best interest in mind and not profit oriented. I find this to be very important in the selection of a service garage. Of course, except for one bad experience, all my encounters at Sun Toyota had always been positive. I am glad that one bad experience employee is no longer there. More
by petermack
Employees Worked With
Veronica Liew
October 19, 2013
Sun Toyota dealer is accessible to our residence. They always accommodate to all my needs regarding my car. People in Sun Toyota are friendly and knowledgeable. always accommodate to all my needs regarding my car. People in Sun Toyota are friendly and knowledgeable. More
by leahtabs0311
Employees Worked With
Sandeep prabhakar
October 15, 2013
This is my first time with this dealership. I purchased my Prius new from Gateway Toyota, Edmonton a couple of years ago. Over the past year, it is becoming more and more frustrating dealing with this de my Prius new from Gateway Toyota, Edmonton a couple of years ago. Over the past year, it is becoming more and more frustrating dealing with this dealership. In fact, we purchased another new car this summer, and did not even consider buying another Toyota because of our negative experiences with Gateway Toyota. So, with winter tires needing to be installed, etc, I tried SunToyota, and this first experience has been very positive. They did a full service on my car, and the car was actually ready when they said it would be.. the shuttle actually came when it said it would ... the price was as predicted.. and I didn't have to wait outside in the cold weather watching the employees inside and then be part of a stampede to get into a long and miserable lineup at 7:30 am.. followed by a late arrival at work. All in all, I am very pleased with this first experience - it was a good impression. More
by DMallett
Employees Worked With
Veronica Liew, Sandeep Jadhav
October 12, 2013
Great service. Vehicle was ready on time. Shuttle service was very accommodating. Whatever was done on my rav4 was explained nicely. These people really know how to explain technical stuff in easy words was very accommodating. Whatever was done on my rav4 was explained nicely. These people really know how to explain technical stuff in easy words More
by Ishlamba
Employees Worked With
Veronica Liew
October 09, 2013
I find the people friendly and helpful. They always are on time and if they take longer they explain why. I will always buy at this dealer ship on time and if they take longer they explain why. I will always buy at this dealer ship More
by mrkdrk
Employees Worked With
Sales customer service
October 08, 2013
This deler offer a good service starting with the big and friendly smile of Veronica. She a great advisor- an seller of course, and a provider of freindly advises for you and your car. Keep up Veronica, friendly smile of Veronica. She a great advisor- an seller of course, and a provider of freindly advises for you and your car. Keep up Veronica, More
by Oscargonzalez
Employees Worked With
Veronica Liew
October 08, 2013
Sun Toyota USED to be awesome. The service advisors new my name and remembered me each visit. Since Wheaton took over it feels like the domestic vehicle dealerships I used to deal with. Too busy. I call my name and remembered me each visit. Since Wheaton took over it feels like the domestic vehicle dealerships I used to deal with. Too busy. I call and wait and wait and wait for a service advisor to free up to take an appointment. I realize you have to make a profit but is too busy for this little dealership good for customer service? Everyone seemed over worked. I have seen an instance when someone was stressed and slammed the phone down and gave a colleague a evil look. All this instills very little confidence. It is now just like everyone else. Is that what you really wanted? unfortunately people will keep going back because of its location on whyte. I will try to find other places in the area. More
by jack5555
Employees Worked With
Veronica Liew
October 08, 2013
Very well received. Smiling and friendly people, ready to help. Excellent service and follow-up. Anticipated my needs. Felt welcomed and was offered coffee in the reception room. I was also offered a r to help. Excellent service and follow-up. Anticipated my needs. Felt welcomed and was offered coffee in the reception room. I was also offered a ride home. More
by rmathieu11
Employees Worked With
Sandeep Jadhav
October 07, 2013
I brought my car in for an oil change and winter tire switch over. I've been going to Sun Toyota for service for 7 years now. Every one is always friendly and helpful. Although there are places closer to switch over. I've been going to Sun Toyota for service for 7 years now. Every one is always friendly and helpful. Although there are places closer to my house, I am happy to drive the extra distance to Sun Toyota. More
by jessyc1982
Employees Worked With
Sandeep Jadhav
