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Toyota on the Trail

Edmonton, AB

4.5
938 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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938 Reviews of Toyota on the Trail

November 07, 2013

I went twice at this dealership 1st for buying and than for a minor tyre repair. Both the times I felt as the employee behaviour as they are doing a favour to talk to me. It was not a very good experience. More

by Sidhuharneet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
November 06, 2013

The service is well done and efficient, but pricey! It seems like the service changes parts maybe too often. The shuttle service is convenient and overall everybody is friendly. More

by virginiegagne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Ostermayer
Nov 06, 2013 -

Toyota on the Trail responded

Thank you for taking the time to provide your feedback. We regularly price shop the competition for our most popular service options to ensure we are price competitive. The more involved repairs requiring parts and labour time get a little more complicated sometimes, with specialty tools being used that the Canadian Tires of the world don't have access to and subsequently can't perform the repairs to factory specifications. There is unfortunately extra cost to performing some repairs. If you would like to call me directly I would be happy to look into your repair and see if there is a price match guarantee that may apply. Mike Ringrose General Manager 780-701-2222

November 06, 2013

Great service overall. Staff was friendly, courteous, thorough, concise. I requested follow-up regarding need to purchase new winter tires as well as rubber floor mats. Follow-up was done in a timely way More

by MarieAndree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 01, 2013

I was referred to Sun Toyota by a friend. I had been looking to buy a car for quite a while but kept putting it off because my last car buying experience was a complete nightmare !! My friend put me in More

by Edmontonalbertacanadakikikins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2013

I am regular customer for this dealership simply because it is close to work. They are slightly more expensive compared to the other dealership that I have dealt with before, but the service is very good! More

by srathee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
October 29, 2013

Friendly service dropping off vehicle and picking up. All my questions were answered, however, a breakdown of the services need to be printed and explained in detail plus recommendations. Overall was ve More

by toyota_2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 27, 2013

All the employees I dealt with were very courteous and polite. They all explained my service items and charges in detail and made me feel secure that they knew what they were doing. More

by JL9553425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 26, 2013

The experience was good. not too long of a wait. There was free coffee. not too crowded in the waiting area. overall I would recommend this dealer. More

by allenjeromellenes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
October 22, 2013

The Sun Toyota staff is very accommodating and friendly. I have been servicing my cars since 1992 and I am please with their quality of work. More

by mlee629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
October 21, 2013

MR. Sandeep Jadhav is very kind and polite person and i enjoyed talking with him , He guided me professionally thank you for the excellent service. More

by OnkarKelkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav