
Toyota on the Trail
Edmonton, AB
Filter Reviews by Keyword
By Type
940 Reviews of Toyota on the Trail
I had really fine, attentive service from the service manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient s manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient service that I feel I can trust. More
Overall customer service was ok at best. First time being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent wa being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent was the only exception as he seemed like he actually wanted to be there. The lady that processed our transaction seemed as though shed rather sit and chat with colleagues then take our money. Doubt I will be going back and surely will not be going in to buy a new SUV when we decide to trade ours in. More
This is my third visit to SUN TOYOTA since they have been purchased by The Wheaton Group. My most recent visit has once again reflected the improvement that this Service Department has seen since Scott has t purchased by The Wheaton Group. My most recent visit has once again reflected the improvement that this Service Department has seen since Scott has taken over as Service Manager. I think it says a lot that he is a very hands on Manager and is actively involved with the customers when they are having their vehicles in for service. I am beginning to feel that the Sun Toyota Mechanics that are working on my vehicle are actually knowledgeable, and looking after the vehicle in my best interest, rather than just to make the dealership profit. I appreciate that any questions I have regarding my vehicle's condition can be sufficiently answered immediately, and that I no longer seem to be getting a dog and pony show that is filled with inconsistencies. I have recommended Sun Toyota to family and friends in recent months as a Service Department that is definitely worth their while to check out. In my opinion Scott has been a great addition to Sun Toyota, and I look forward to continued improvement with the quality of work that the Service Writers have displayed. More
THE SERVICE IS ALWAYS VERY THOROUGH. THE TEAM TAKES THE TIME TO EXPLAIN THE WORK THAT NEEDS TO BE DONE AND WHY. THE STAFF IS VERY PROFESSIONAL AND WILL MAKE SURE THE JOB IS DONE PROPERLY AND QUICKLY SO YOU TIME TO EXPLAIN THE WORK THAT NEEDS TO BE DONE AND WHY. THE STAFF IS VERY PROFESSIONAL AND WILL MAKE SURE THE JOB IS DONE PROPERLY AND QUICKLY SO YOU CAN GET ON WITH YOUR DAY! More
I found Sandeep and Anamaria both best people to work with as they accomodated service of my car promptly and efficiently. Excellent Service. With this great service I will come again to Toyota to get my with as they accomodated service of my car promptly and efficiently. Excellent Service. With this great service I will come again to Toyota to get my car service. More
The service centre acknowledged that I needed other work other than an oil change and winter tires put on. The service lady recommended what needed to be done to get my car back on track. other than an oil change and winter tires put on. The service lady recommended what needed to be done to get my car back on track. More
I was amazed how great service I got at this dealership. From the beginning till the end, I was taken care of very well; and no pressure was put on me as I had experienced at another silly dealerships... G From the beginning till the end, I was taken care of very well; and no pressure was put on me as I had experienced at another silly dealerships... Great experience here! The financial manager Deepider Singh explained everything in great detail and answered a lot of my questions so that I was sure I want to buy the car. Thanks for the great deal! More
I chose Sun Toyota because they are within walking distance of my home. I'm always offered a ride, but I choose to walk. The work done on my car is great; they never go ahead with something unless the distance of my home. I'm always offered a ride, but I choose to walk. The work done on my car is great; they never go ahead with something unless they check with me first. I'll continue to take my Corolla there. More
Sandeep has a pleasing personality , always smiling and friendly, has good knowledge and experience of the vehicles, thus winning the confidence of the costumers and drawing them back to do business with S friendly, has good knowledge and experience of the vehicles, thus winning the confidence of the costumers and drawing them back to do business with Sun Toyota. More