Toyota on the Trail
Edmonton, AB
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951 Reviews of Toyota on the Trail
Oil change was quick and service dept. looked after the fob issue I had. Scott the service Manager was exceptional explaining what was done and why. Original salesman Henry who sold us our Sienna was frie fob issue I had. Scott the service Manager was exceptional explaining what was done and why. Original salesman Henry who sold us our Sienna was friendly as usual. More
I am pretty impressed by the service and support provided by Veronica. She provided a proper explanation of the services that were required and was quick enough to arrange a pick-up and drop-off service by t by Veronica. She provided a proper explanation of the services that were required and was quick enough to arrange a pick-up and drop-off service by their courtesy shuttle. More
I found that the service team was very friendly and explained what needed to be done and the work was completed in a timely manner by the mechanic. explained what needed to be done and the work was completed in a timely manner by the mechanic. More
Excellent service from Veronica and the mechanics that worked on my car! She is courteous, and knowledgeable. She was able to explain to me what kind of services that I needed. The shuttle driver was v worked on my car! She is courteous, and knowledgeable. She was able to explain to me what kind of services that I needed. The shuttle driver was very friendly too. Well done! More
They are all attentive and courteous and all my inquiries were answered satisfactory. The Service center staff really work great.Two thumbs up for all of them especially to Michael Limcangco. were answered satisfactory. The Service center staff really work great.Two thumbs up for all of them especially to Michael Limcangco. More
I purchased a RAV4 from Sun Toyota, Today, I had my RAV4 for service. When I called to book for service, they mentioned that the service would be under 5-year service coverage and I wouldn’t need to pay. Wh for service. When I called to book for service, they mentioned that the service would be under 5-year service coverage and I wouldn’t need to pay. When service was done they gave me a $190 invoice. I was not happy with that and talked to their service manager and latter to their general manager. They did not accept. They really misled me didn't give me full inormation about what I was going to be charged. I won’t go back and won’t recommend this centre at all. More
Jess goes above and beyond to make my service experience as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doe as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doesn't hesitate to pick up the phone if there is a concern and always remembers me. I am thankful to be able to rely on Sun Toyota and the entire service team! More
I take our company truck in to Sun Toyota for every required maintenance, and regardless of who I deal with, they are always friendly, professional, and very helpful. They do their absolute best to acc required maintenance, and regardless of who I deal with, they are always friendly, professional, and very helpful. They do their absolute best to accomodate possible appointment dates that work with staff field work schedules, and ensure great service from on the phone to in person. I would highly recommend this service department to anyone and have used them myself in past for many years. I even bought a Toyota Corolla from them in their used sales centre many years ago and have always had excellent service. Thank-you and keep up the great work. Ioneta Lupse @ Spencer Environmental More
Veronica was wonderful, very nice and helpful, but the receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attit receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attitude. The service cost, literally, three times more than what was quoted to me when I called to make the appointment, and no one seemed to care. More
Good service, pointed out some bad rims that I purchased to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me overall. More





