Toyota on the Trail

They are all attentive and courteous and all my inquiries were answered satisfactory. The Service center staff really work great.Two thumbs up for all of them especially to Michael Limcangco. were answered satisfactory. The Service center staff really work great.Two thumbs up for all of them especially to Michael Limcangco. More

I found that the service team was very friendly and explained what needed to be done and the work was completed in a timely manner by the mechanic. explained what needed to be done and the work was completed in a timely manner by the mechanic. More

I purchased a RAV4 from Sun Toyota, Today, I had my RAV4 for service. When I called to book for service, they mentioned that the service would be under 5-year service coverage and I wouldn’t need to pay. Wh for service. When I called to book for service, they mentioned that the service would be under 5-year service coverage and I wouldn’t need to pay. When service was done they gave me a $190 invoice. I was not happy with that and talked to their service manager and latter to their general manager. They did not accept. They really misled me didn't give me full inormation about what I was going to be charged. I won’t go back and won’t recommend this centre at all. More

I take our company truck in to Sun Toyota for every required maintenance, and regardless of who I deal with, they are always friendly, professional, and very helpful. They do their absolute best to acc required maintenance, and regardless of who I deal with, they are always friendly, professional, and very helpful. They do their absolute best to accomodate possible appointment dates that work with staff field work schedules, and ensure great service from on the phone to in person. I would highly recommend this service department to anyone and have used them myself in past for many years. I even bought a Toyota Corolla from them in their used sales centre many years ago and have always had excellent service. Thank-you and keep up the great work. Ioneta Lupse @ Spencer Environmental More

Jess goes above and beyond to make my service experience as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doe as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doesn't hesitate to pick up the phone if there is a concern and always remembers me. I am thankful to be able to rely on Sun Toyota and the entire service team! More

this my 2nd visit to sun toyota and for me the service is great, employees are friendly and greet me right away, the service for my corolla is great that's why i trust them to work with car... great, employees are friendly and greet me right away, the service for my corolla is great that's why i trust them to work with car... More

Good service, pointed out some bad rims that I purchased to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me overall. More

Veronica was wonderful, very nice and helpful, but the receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attit receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attitude. The service cost, literally, three times more than what was quoted to me when I called to make the appointment, and no one seemed to care. More

I had really fine, attentive service from the service manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient s manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient service that I feel I can trust. More

Overall customer service was ok at best. First time being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent wa being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent was the only exception as he seemed like he actually wanted to be there. The lady that processed our transaction seemed as though shed rather sit and chat with colleagues then take our money. Doubt I will be going back and surely will not be going in to buy a new SUV when we decide to trade ours in. More