Toyota on the Trail

My car was indicating that the battery on my remote starter was getting low and needed to be replaced. So I went to the dealership to see if they could help me get that fixed. Not only did I get a re starter was getting low and needed to be replaced. So I went to the dealership to see if they could help me get that fixed. Not only did I get a replacement battery within minutes, but Dennis was very helpful in showing me how to take the old battery out and exactly how to place in the new battery and put the remote back together again. Very refreshing to have someone take the time and cheerful consideration over such a small matter, often considered too trivial to spend any time on. More

Sandeep was very helpful. All the staff were welcoming. I particularly love the free WIFI and my service did not take that long. Great Experience. particularly love the free WIFI and my service did not take that long. Great Experience. More

I rated the service at Sun Toyota as excellent due the the friendliness of the staff, their ability to get the work done within a reasonable. From the front desk personnel to the service personnel - every the friendliness of the staff, their ability to get the work done within a reasonable. From the front desk personnel to the service personnel - everyone is always helpful. I also appreciate the telephone reminder I get the day before an appointment and the follow up call after a servicing. More

Quick, friendly and comprehensive. Clean and comfortable waiting room. Used the shuttle service in the past and found it very timely and friendly. Thank you waiting room. Used the shuttle service in the past and found it very timely and friendly. Thank you More

The service is great and friendly. I would consider improving the time it take to do the service. The price is a bit expensive even though it is almost similar to other dealers. improving the time it take to do the service. The price is a bit expensive even though it is almost similar to other dealers. More

I came in to have my tire fixed. It turned out that I needed a new tire. Unfortunately, my car wasn't going to be ready when promised and I was worried that I wouldn't be able to pick my kids up from sc needed a new tire. Unfortunately, my car wasn't going to be ready when promised and I was worried that I wouldn't be able to pick my kids up from school. Jessica offered me a loaner car until my car was ready. Great customer service! More

I have been with this dealer for 12 years now and have always been very happy with the service - all employees are very friendly and helpful, the work is always done within the time frame they say it will always been very happy with the service - all employees are very friendly and helpful, the work is always done within the time frame they say it will take (or faster), and I appreciate the quality control followup by phone afterwards. Today I was in for service of my vehicle, and Sandeep was friendly and explained what needed to be done and what it would cost, and - while I was in the waiting room area - he came over to inform me that they had found another small service that was required in order to keep my vehicle in optimal state, and what the cost would be. I had a comfortable wait and everything was ready on time. More

Service was good, asked for assistance in resetting the interior clock but they couldn't help me, stating that the previous owners had tampered with the electronics making it too difficult? Anyways fair pr interior clock but they couldn't help me, stating that the previous owners had tampered with the electronics making it too difficult? Anyways fair price for a synthetic oil change. Parking was difficult though, looking forward to the new place. More

I am pretty impressed by the service and support provided by Veronica. She provided a proper explanation of the services that were required and was quick enough to arrange a pick-up and drop-off service by t by Veronica. She provided a proper explanation of the services that were required and was quick enough to arrange a pick-up and drop-off service by their courtesy shuttle. More

Oil change was quick and service dept. looked after the fob issue I had. Scott the service Manager was exceptional explaining what was done and why. Original salesman Henry who sold us our Sienna was frie fob issue I had. Scott the service Manager was exceptional explaining what was done and why. Original salesman Henry who sold us our Sienna was friendly as usual. More