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Toyota on the Trail
Edmonton, AB
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940 Reviews of Toyota on the Trail
Everyone at the dealership is friendly, efficient and they exceeded my expectations about how long the service would take. It was done early! Veronica explained everything about the service, warranty cov they exceeded my expectations about how long the service would take. It was done early! Veronica explained everything about the service, warranty coverage and made sure the whole experience was fast and painless. I love these guys- the best dealership I've encountered. More
i have been a Sun customer for many years. Ever since Wheaton has taken over the dealership, the service level has dropped. calling service you only get into contact with a service rep maybe 1 out of 3 t Wheaton has taken over the dealership, the service level has dropped. calling service you only get into contact with a service rep maybe 1 out of 3 times. i leave my name for them to call me back, half the time i never get a call back, the other half it takes hours to get back to me. things are missed, and when i arrive anytime after 4:30, there is no one there that can answer the most basic question on the service order - merely that here is your bill, pay it. significant decline in service over the past year. More
Jess Baldock and Veronica Liew are top notch Service Advisors! They are professional, precise and get the job done in a timely fashion. It's always a pleasure doing business with these two wonderful lad Advisors! They are professional, precise and get the job done in a timely fashion. It's always a pleasure doing business with these two wonderful ladies. More
Very slow service. Stood around waiting at desk after ringing bell for several minutes. No one acknowledged me or offered any help. Once I finally got some attention the service was good. ringing bell for several minutes. No one acknowledged me or offered any help. Once I finally got some attention the service was good. More
I have always had excellent service at Sun Toyota and today was no different. The vehicle was serviced in a timely manner with Sandeep calling me as soon as it was ready. today was no different. The vehicle was serviced in a timely manner with Sandeep calling me as soon as it was ready. More
Everything about my oil change was really great. The reason I thought the price was not great is because I have had an oil change elsewhere and it was not as expensive as at the Toyota dealership. reason I thought the price was not great is because I have had an oil change elsewhere and it was not as expensive as at the Toyota dealership. More
I saw the add for my now new truck in a local paper, then looked it it on Sun Toyotas website. Ashlee did a fantastic add on the truck, which made me want to go check it out. Ashlee was helpful right from looked it it on Sun Toyotas website. Ashlee did a fantastic add on the truck, which made me want to go check it out. Ashlee was helpful right from the start, not being pushy, and being as honest as she could about the truck. I did realize it wasn't new, and that she wasn't the previous owner, but she said it the way it was. She didn't hesitate to let me take it for a test drive, or to take it in to look it to a friends to get another opinion about the truck. There were a few small issues I had with it, and she was very very helpful with getting them dealt with... Even after the sale!! Thanks Ashlee!! More
Overall, service appts for me, have been tough at this dealership. The reason I stay is due to relationships I have with the main Don Wheaton dealership on Whyte Ave. I believe, after talking with Scot dealership. The reason I stay is due to relationships I have with the main Don Wheaton dealership on Whyte Ave. I believe, after talking with Scott, that the small issues that I have had at the dealership will be corrected in the near future. More
Good friendly people with good product knowledge. i can Good friendly people with good product knowledge. i can recommend them to any one for service. i bought my car through the same dealership and liked Good friendly people with good product knowledge. i can recommend them to any one for service. i bought my car through the same dealership and liked their friendly service. More