Toyota on the Trail

Very Friendly staff. Love going there for the service of my 4Runner. This is my 2nd 4Runner from the same dealership. Chad made my buying experience an easy one. Can't think of ever switching from Toyota to my 4Runner. This is my 2nd 4Runner from the same dealership. Chad made my buying experience an easy one. Can't think of ever switching from Toyota to any other brand :) More

Excellent service ,i was really worried about my Toyota Rav 4 ..when warning light showed up for 4 WD and malfunction of light , I asked Sandeep as soon as i approached to service centre ,he explained the Rav 4 ..when warning light showed up for 4 WD and malfunction of light , I asked Sandeep as soon as i approached to service centre ,he explained the real reason ,i was relaxed to confirm that nothing happened to my engine. More

I an contented with the service I get. Veronica is very friendly and gives me all the information i need. Awesome. I willefinitely recommend them to all my friends and families. friendly and gives me all the information i need. Awesome. I willefinitely recommend them to all my friends and families. More

Veronica was very helpful with making the appointment promptly and phoning and explaining the extra work needed on the car maintenance. The appointment reminder call from the receptionist was precise and promptly and phoning and explaining the extra work needed on the car maintenance. The appointment reminder call from the receptionist was precise and clear. I don't know how pricing is done but it is a huge bill all the same. Of course we did get new winter tires and a new side mirror in this visit so I guess it is to be expected that the cost will be higher. More

I went in for a regular service and received great advice on what to have done. The staff are very helpful, and clearly not interested in merely upselling customers to the most expensive option. on what to have done. The staff are very helpful, and clearly not interested in merely upselling customers to the most expensive option. More

I think I got very good service from this dealer. Veronica is very knowledgeable, she knows what she is doing and explains those technical things clearly to me. Thank her for her service. Veronica is very knowledgeable, she knows what she is doing and explains those technical things clearly to me. Thank her for her service. More

I came in to the service centre for an oil change and to have my wiper blades replaced. Because I didn't know the proper terminology, it took a bit of time to convey the message that I just needed new rubbe have my wiper blades replaced. Because I didn't know the proper terminology, it took a bit of time to convey the message that I just needed new rubber for the current blade assembly. However, everything was eventually understood and I was very happy with the job and the price. More

You got a bad rating for customer service as I was taken back to the location about 45 minutes before my vehicle was ready, even though I specifically asked the driver if my car was done. Veronica had told back to the location about 45 minutes before my vehicle was ready, even though I specifically asked the driver if my car was done. Veronica had told him she didn't think it would be done by 2PM and so, when he called, I asked if he had checked to be sure the work was complete. He said yes. If I had known I would be sitting for 45 minutes I would have had my husband take me after work. Honesty is the best policy. Veronica was very friendly and gave a detailed description of the work (before and after) and Paul was prompt and courteous in providing me with batteries. More

Everyone at the dealership is friendly, efficient and they exceeded my expectations about how long the service would take. It was done early! Veronica explained everything about the service, warranty cov they exceeded my expectations about how long the service would take. It was done early! Veronica explained everything about the service, warranty coverage and made sure the whole experience was fast and painless. I love these guys- the best dealership I've encountered. More