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Toyota on the Trail
Edmonton, AB
940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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940 Reviews of Toyota on the Trail
December 22, 2013
They have friendly people, I got a quick service, no need to wait too long and I got a telephone reminder call the day before. The serviceman explained all maintenance details about the job at this time, as to wait too long and I got a telephone reminder call the day before. The serviceman explained all maintenance details about the job at this time, as well as the next service. More
by walterlulie
Employees Worked With
Sandeep Jadhav
December 20, 2013
The customer service rep never smiled. It was also hard to hear him on my voice mail. I seem to have a lot of trouble with my engine. There is not a reason why. to hear him on my voice mail. I seem to have a lot of trouble with my engine. There is not a reason why. More
by wchardman
Employees Worked With
Sandeep Jadhav
December 19, 2013
I brought my husband's 2002 Toyota Camry into Sun Toyota for very overdue maintenance (no maintenance done in over six years aside from oil changes). Veronica showed me a maintenance package that wou Toyota for very overdue maintenance (no maintenance done in over six years aside from oil changes). Veronica showed me a maintenance package that would get us all caught up and took me back into the shop to show me some additional recommendations such as new brakes and explained why (without pressure). A courtesy van took me over to my daughters without complaint even though I had a cat and several parcels and luggage! I found all staff friendly and helpful, and the Camry now runs like new. More
by JacobsenD
Employees Worked With
Veronica Liew
December 19, 2013
I took my car in for an oil change and routine maintenance. It needed some brake work as well. I was initially told it would be ready by 2:00, but when I asked if it could be ready by noon, they m maintenance. It needed some brake work as well. I was initially told it would be ready by 2:00, but when I asked if it could be ready by noon, they made the extra effort to have it done by then - I appreciate that. More
by dg59
Employees Worked With
Sandeep Jadhav
December 19, 2013
The reason l gave ratings above was that the employees were friendly, knowledgable, and the work done was done promptly and well done; cost however was a bit expensive for work done. were friendly, knowledgable, and the work done was done promptly and well done; cost however was a bit expensive for work done. More
by sjt4807
Employees Worked With
did not note their names
December 18, 2013
Been a customer of Sun Toyota since 1999 and have found them always very helpful, courteous and helpful. Very happy with the service and the repairs. Yesterday was the last time I was there and Sandeep w them always very helpful, courteous and helpful. Very happy with the service and the repairs. Yesterday was the last time I was there and Sandeep was the one who attended my needs with great patience. Thank you. I feel good every time I get my car serviced there. More
by nilufar
Employees Worked With
Sandeep Jadhav
December 17, 2013
I had to take my car in for a tyre repair. It was my third one in 6 weeks! They check all of my tyres and luckily there was only one nail. They even had my car ready earlier than expected. third one in 6 weeks! They check all of my tyres and luckily there was only one nail. They even had my car ready earlier than expected. More
by Dixonsm
December 17, 2013
I asked them about the winter tires, they helped me checked the spec, and they are very friendly. All service are good.they explained the detail What I want to know. checked the spec, and they are very friendly. All service are good.they explained the detail What I want to know. More
by rhettwang
Employees Worked With
Veronica Liew
December 17, 2013
My visit this time was ok, but before this visit, i have my Rav4 serviced and I think they advised me that my 3year Rav4 needs a new shocks, I agreed before I have time to think, which is my mistake, now my Rav4 serviced and I think they advised me that my 3year Rav4 needs a new shocks, I agreed before I have time to think, which is my mistake, now that I though about more It, I realized that the mechanic (not sure) just wnt to make more money on parts, I take a look at the old shocks and the shocks is not that bad, it is not even very wet w/ oil. More
by ceuson
Employees Worked With
Veronica Liew
December 11, 2013
The adviser informed me of the service to be performed and mentioned the price and when the car would be available. The service was completed on time and the price was competitive. Overall I feel the deal and mentioned the price and when the car would be available. The service was completed on time and the price was competitive. Overall I feel the dealership treats it customers fairly and honestly. More
by richmitch
