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Toyota on the Trail

Edmonton, AB

4.5
938 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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938 Reviews of Toyota on the Trail

December 19, 2013

I brought my husband's 2002 Toyota Camry into Sun Toyota for very overdue maintenance (no maintenance done in over six years aside from oil changes). Veronica showed me a maintenance package that wou More

by JacobsenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
Dec 23, 2013 -

Toyota on the Trail responded

Thank you for taking the time to provide your feedback, your review and comments are all positive, but you have scored our price as moderate. Part of our quarterly Service goals are to do some random price comparisons with other Toyota Dealers and independent shops and the Canadian Tires of the world to ensure the service we offer is price completive in the market place. We do have specialty tools and factory trained staff and feel we provide an exceptional quality repair and maintenance. We also have price match guarantees in place. Please contact me directly if you have any questions or concerns about our Service. Mike Ringrose General Manager

December 19, 2013

I took my car in for an oil change and routine maintenance. It needed some brake work as well. I was initially told it would be ready by 2:00, but when I asked if it could be ready by noon, they m More

by dg59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 19, 2013

The reason l gave ratings above was that the employees were friendly, knowledgable, and the work done was done promptly and well done; cost however was a bit expensive for work done. More

by sjt4807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not note their names
December 18, 2013

Been a customer of Sun Toyota since 1999 and have found them always very helpful, courteous and helpful. Very happy with the service and the repairs. Yesterday was the last time I was there and Sandeep w More

by nilufar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 17, 2013

I had to take my car in for a tyre repair. It was my third one in 6 weeks! They check all of my tyres and luckily there was only one nail. They even had my car ready earlier than expected. More

by Dixonsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 17, 2013

I asked them about the winter tires, they helped me checked the spec, and they are very friendly. All service are good.they explained the detail What I want to know. More

by rhettwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
December 17, 2013

My visit this time was ok, but before this visit, i have my Rav4 serviced and I think they advised me that my 3year Rav4 needs a new shocks, I agreed before I have time to think, which is my mistake, now More

by ceuson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
December 11, 2013

The adviser informed me of the service to be performed and mentioned the price and when the car would be available. The service was completed on time and the price was competitive. Overall I feel the deal More

by richmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 11, 2013

Sun Toyota service center is about 58 kms. from my place,bu still I want the best service having a Toyota Rav 4 2013. I have also a Toyota Corolla 2012, and I used to send for service in Toyota. Servi More

by rofeltorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav, Sandeep Jadhav
December 11, 2013

We took our '05 Corolla in to get new tires and mentioned that the car had been sitting for awhile. The service department tested the battery on their own and informed us that the battery was not h More

by ssabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
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