Back

Toyota on the Trail

Edmonton, AB

4.5
935 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

Directions

By Type

935 Reviews of Toyota on the Trail

January 13, 2014

Sandeep took time to listen to my concerns and explained them after checking with the service people. In addition to the service I was booked for, I also needed to get my newly purchased winter tires instal More

by smv525
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
January 04, 2014

The service centre has friendly staff and the service was quick. The waiting room is nice and I like that there is a newspaper to read. More

by NurseKitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 02, 2014

I was given an appointment promptly when I phoned. The appointment was kept on time and my vehicle was in and out within 45 minutes. Reception form Jess (the advisor) was courteous and pleasant. I have a More

by ebutler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 29, 2013

I bought my car Toyota Yaris from Suntoyota Whyte av Edmonton in 2006/2007. Since then I have been following all servicing schedules on this car timely and trying to maintain it in the best shape with t More

by Sulbhagarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 27, 2013

Sandeep was amaging as always. im not a big fan of this Sandeep was amaging as always. im not a big fan of this dealership, however its hardworking cursomer oriented peopel like Sandeep that make it worth More

by emadsajwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 22, 2013

They have friendly people, I got a quick service, no need to wait too long and I got a telephone reminder call the day before. The serviceman explained all maintenance details about the job at this time, as More

by walterlulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 20, 2013

The customer service rep never smiled. It was also hard to hear him on my voice mail. I seem to have a lot of trouble with my engine. There is not a reason why. More

by wchardman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 19, 2013

I brought my husband's 2002 Toyota Camry into Sun Toyota for very overdue maintenance (no maintenance done in over six years aside from oil changes). Veronica showed me a maintenance package that wou More

by JacobsenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Liew
Dec 23, 2013 -

Toyota on the Trail responded

Thank you for taking the time to provide your feedback, your review and comments are all positive, but you have scored our price as moderate. Part of our quarterly Service goals are to do some random price comparisons with other Toyota Dealers and independent shops and the Canadian Tires of the world to ensure the service we offer is price completive in the market place. We do have specialty tools and factory trained staff and feel we provide an exceptional quality repair and maintenance. We also have price match guarantees in place. Please contact me directly if you have any questions or concerns about our Service. Mike Ringrose General Manager

December 19, 2013

I took my car in for an oil change and routine maintenance. It needed some brake work as well. I was initially told it would be ready by 2:00, but when I asked if it could be ready by noon, they m More

by dg59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
December 19, 2013

The reason l gave ratings above was that the employees were friendly, knowledgable, and the work done was done promptly and well done; cost however was a bit expensive for work done. More

by sjt4807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not note their names
...
85
...