Toyota on the Trail

Veronica was great in making sure she could fit the recall and the service in one appt so we did not have to come back. Also the car was ready early. recall and the service in one appt so we did not have to come back. Also the car was ready early. More

From the moment we walked into the showroom on Saturday and met Alvin Pelayo we felt comfortable. We knew which vehicle we wanted so Alvin showed us all of the possibilities and with Kun Wu's assistance we and met Alvin Pelayo we felt comfortable. We knew which vehicle we wanted so Alvin showed us all of the possibilities and with Kun Wu's assistance we were able to select a RAV4 with the options we wanted in our price range. We then met with Daryll Baltazar to establish the price and some basic addon information. The following Monday we returned for a longer test drive and then met with Michael Limcango to go over some added protection plans ie. undercoating, rustproofing and tires etc. Michael was very good at putting together a package (not on the price list)we could afford. On schedule Thursday the service department had installed our extras and we returned to pick up our new RAV4. At this time we met with Deepinder Singh who explained the extended warranty packages available. Deepinder was really great at offering us options that we might want. In the end we just couldn't justify extra warranty though and Deepinder was respectful of our budget limitations. Alvin, Kun and Deepinder were all very helpful in offering great incentives for us and we really appreciate the extra efforts they went to make us very happy with our deal. Making a large purchase like this is stressful; but the Sun Toyota people were very easy too deal with and we ended up with a vehicle we love and we're very glad we walked into their showroom. Unlike the other showrooms we were in it was very relaxed and uncrowded. We would recommend Sun Toyota to anyone! More

Good experience, they were accommodating in my request to have my work done on the weekend at my convenience. The price, however, was more than they quoted due to misc. "shop charges" which they added on lat have my work done on the weekend at my convenience. The price, however, was more than they quoted due to misc. "shop charges" which they added on later and did not explain. More

My car was maintained according to the maintenance schedule on Oct. 10, 2013 but then I had my car towed to be fixed due to the fuel line leaking on Nov. 27 which was checked on Oct. 10. I had paid $ schedule on Oct. 10, 2013 but then I had my car towed to be fixed due to the fuel line leaking on Nov. 27 which was checked on Oct. 10. I had paid $580.63 for the first job and then another $136.50 for the 2nd job. More

Sandeep took time to listen to my concerns and explained them after checking with the service people. In addition to the service I was booked for, I also needed to get my newly purchased winter tires instal them after checking with the service people. In addition to the service I was booked for, I also needed to get my newly purchased winter tires installed. He took the effort to accommodate me even though I didn't have an appointment for it. Sandeep has been very polite and helpful and that is very much appreciated. More

The service centre has friendly staff and the service was quick. The waiting room is nice and I like that there is a newspaper to read. quick. The waiting room is nice and I like that there is a newspaper to read. More

I was given an appointment promptly when I phoned. The appointment was kept on time and my vehicle was in and out within 45 minutes. Reception form Jess (the advisor) was courteous and pleasant. I have a appointment was kept on time and my vehicle was in and out within 45 minutes. Reception form Jess (the advisor) was courteous and pleasant. I have always had a positive experience at Sun Toyota. More

I bought my car Toyota Yaris from Suntoyota Whyte av Edmonton in 2006/2007. Since then I have been following all servicing schedules on this car timely and trying to maintain it in the best shape with t Edmonton in 2006/2007. Since then I have been following all servicing schedules on this car timely and trying to maintain it in the best shape with the help of Suntoyota Whyte av edmonton service centre. I trust the workmanship at this centre. Also, the service personnel is very friendly and trustworthy.r More

Sandeep was amaging as always. im not a big fan of this Sandeep was amaging as always. im not a big fan of this dealership, however its hardworking cursomer oriented peopel like Sandeep that make it worth Sandeep was amaging as always. im not a big fan of this dealership, however its hardworking cursomer oriented peopel like Sandeep that make it worth coming back to this location, even though the location is inconvinent for me. If it were not for Sandeep, id take my business elsewhere. Good job Sandeep. I just wish other people at this location were as determined as him. More