Toyota on the Trail
Edmonton, AB
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954 Reviews of Toyota on the Trail
The service was great. Efficient and quick, I enjoy my time at this dealership. I will be there again. Friendly environment with great people, the service fee was reasonable I am very happy with this deal time at this dealership. I will be there again. Friendly environment with great people, the service fee was reasonable I am very happy with this dealership. Thank you. More
Chris in service was awesome! - He is who really went the extra mile - came immediately after I called and boosted my car so I could get it in the shop. They were quick and friendly :) Car works great! extra mile - came immediately after I called and boosted my car so I could get it in the shop. They were quick and friendly :) Car works great! More
The person on the front desk, Mr. Jadhav has been very courteous and helpful. He explained all components of service and pricing in an easy to understand manner. He made me feel comfortable. Being very kn courteous and helpful. He explained all components of service and pricing in an easy to understand manner. He made me feel comfortable. Being very knowledgeable he makes an excellent customer service person. More
I thought my entire visit was fantastic from the free coffee I was offered at the drop off to the popcorn I was offered at pick up. The shuttle driver was very friendly and so was Veronica. The only coffee I was offered at the drop off to the popcorn I was offered at pick up. The shuttle driver was very friendly and so was Veronica. The only thing that I did not like was the fact that I was still charged the diagnostic fee even though I had work completed the same day. Most dealerships wave that fee once the work is completed More
Friendly, effective, helpful service beyond what I have experienced at any other dealership began before i even got in the door. Vehicle problems noted and resolved by making time for extra work. My car to experienced at any other dealership began before i even got in the door. Vehicle problems noted and resolved by making time for extra work. My car told me it even enjoyed the sleep-over! Drop off and Pick up shuttle device was also great. More
I would like to Thank Ashlee for helping my daughter I would like to Thank Ashlee for helping my daughter & I purchasing the 2010 Cobalt over the Internet. Making large purchases this way can be very I would like to Thank Ashlee for helping my daughter & I purchasing the 2010 Cobalt over the Internet. Making large purchases this way can be very stressful. I have to admit i had my doubts as any would in this situation, you bought us comfort and trust in our many email. Always supplying proper paperwork to back the product . The way you handled the purchase going over and above was reassuring, knowing the quality of person definitely eased the mind. This was a quick painless sale. Thank You Ted and Jamie Robson P.S we may fly in for a visit in July ,might stop in for a quick oil change and a meeting! Keep up the good work! More
Right when I talked to Sandeep all I could feel was dishonesty, greed, and selfishness. We are ALL trying to make a buck and survive. Disgusting experience. Makes me wish I went with another car make. dishonesty, greed, and selfishness. We are ALL trying to make a buck and survive. Disgusting experience. Makes me wish I went with another car make. More
The car appears to be running well. I really appreciated the coffee from the fancy machine. I like the location of Sun Toyota. Will the service centre be moving? the coffee from the fancy machine. I like the location of Sun Toyota. Will the service centre be moving? More
Toyota is excellent car manufacturer - I always recommend my friends to go for Toyota. Earlier, I drove German-made cars, and currently, I have a BMW as well. I am more happy with my 10-years-old Toyota Coro my friends to go for Toyota. Earlier, I drove German-made cars, and currently, I have a BMW as well. I am more happy with my 10-years-old Toyota Corolla than with my BMW. More
Convenient time for appointment. Friendly reminder message. Reviewed work to be done. Specified replacement of cabin air filter not in my model and year. Offered free popcorn on arrival. Went over wor message. Reviewed work to be done. Specified replacement of cabin air filter not in my model and year. Offered free popcorn on arrival. Went over work to be done and pricing . Told us time for pick up. Called at home to advise other work that should be done (we postponed this due to cost and it not being a safety item). Called to advise when car ready for pick up. No longer have free schuttle. No free gift after payment for agreed work. Did not advise of move to new location until asked. Sign up in lobby showing new location had wrong address. I listed 51 street not 51 avenue. Why Long term employees who I have known for years no longer there with change of ownership. It takes time to build trust. I don't know these people although I have gone there for many years. More





