Toyota on the Trail

Toyota Sienna Service & Problem I have bought my 2011 sienna van from Sun Toyota. Having issues with dying my van since last 2 years. Sun Toyota tried best to solve my problem. Scott I have bought my 2011 sienna van from Sun Toyota. Having issues with dying my van since last 2 years. Sun Toyota tried best to solve my problem. Scott Macpherson & Veronica Liew has help & customer service best to solve my problem to resolve. Just this week we made change to my van to resolve issues. Hope it works & my problem dont come back. I would suggest both above Personnel best. Sun Toyota itself is best. I would recommed everyone. More

Great people on parts Ron Huber is great! I have known him for over 5 years and he has been so helpful to me in assisting to get the right parts. He is always helpful and k Ron Huber is great! I have known him for over 5 years and he has been so helpful to me in assisting to get the right parts. He is always helpful and knowledgeable and has the patience to make sure that i am satisfied with my orders. Tumaini More

Great service, very helpful. Got my car in quickly, diagnosed problems immediately, gave accurate estimate of price and time. From the service desk to the shop foreman, everyone w Got my car in quickly, diagnosed problems immediately, gave accurate estimate of price and time. From the service desk to the shop foreman, everyone was polite, friendly and helpful. More

Won't shop anyplace else The dealership was very easy to deal with and made sure I satisfied with my vehicle trade in value and the value of my new purchase. I love Toyota... The dealership was very easy to deal with and made sure I satisfied with my vehicle trade in value and the value of my new purchase. I love Toyota... More

Excellent I've never had a problem with this dealership. They are expensive, but I feel confident with the quality of their work. I have never felt ripped off I've never had a problem with this dealership. They are expensive, but I feel confident with the quality of their work. I have never felt ripped off. More

Service I went in for an oil change for the first time at Sun Toyota. The staff was friendly. The showroom and service area was clean. Although I didn't pl I went in for an oil change for the first time at Sun Toyota. The staff was friendly. The showroom and service area was clean. Although I didn't plan to pick up my vehicle until after work, I was called as soon as the service was complete. More

Thanks Veronica She was friendly, fast and knowledgeable. We were out of there in a few minutes and had a newspaper to read while we waited. Hassle free. She was friendly, fast and knowledgeable. We were out of there in a few minutes and had a newspaper to read while we waited. Hassle free. More

review for my recent service appointment with SUN TOYOTA I have been going to this service center since I bought the car. The only suggestion that I have is to be more descriptive on the bill of services pr I have been going to this service center since I bought the car. The only suggestion that I have is to be more descriptive on the bill of services provided. For the third service, there should be inspection of all fluids (not sure if the fluid top up is also included or not), inspection of lights, horn and wiper and tire inspection / pressure adjustment in addition to the oil and filter change. With a quick look over the bill of services, I just noticed the oil and filter change and the other items have not been displayed in it to see if they have been taken care of or not. One of the tires seemed to be low in pressure before going to the center and knowing the services included in this time's visit, I didn't take care of that before taking the car to the dealership. When picked up the car, it still seems a bit low in pressure, not sure if they have checked the tire pressure or not. Will check it tonight to see if this is the case or not. Other than that, the customer service quality, being on time (actually faster than expected) regarding the service, and friendliness of Veronica is exceptional. Keep up the good work! More

NICE STAFF I appreciate Veronica's services today. She had a very warm smile and friendly hello when I saw her. And she could be able to provide excellent suppor I appreciate Veronica's services today. She had a very warm smile and friendly hello when I saw her. And she could be able to provide excellent support and gave me very detail information. More

Great Service - very clear explaination It was my first time to have service at Sun Toyota. I dropped off my car for maintenance today, Veronica was very friendly and helpful. I used to go It was my first time to have service at Sun Toyota. I dropped off my car for maintenance today, Veronica was very friendly and helpful. I used to go to a different service location and they put a permanent sticker on my windshield which no one will take it off for me. I told Veronica about the sticker, she right away put a note on the service request to have them remove it. She explained all the work that they are going to do before I sign any paper. During the service, they identified some minor problem, Veronica contacted me to explain the situation and get my consent before she advised the service representative to proceed. When the service is completed, she went through all the details with me again and explain what I need to watch for and what kind of service maintenance to expect next time. I really liked her service, she made me feel confident that the whole service department works as a team and know what happen to my car, unlike other service that the front line service rep don't know anything and just collect my money. More