Toyota on the Trail

Extraordinary great personnel and service I walked in to order a part for my Matrix and met the best parts manager in my life: Paul Buswell! He is very thorough and detail, he is also very k I walked in to order a part for my Matrix and met the best parts manager in my life: Paul Buswell! He is very thorough and detail, he is also very knowledgeable and patient. He saved me lots of headache and money. Thank you Toyota on the Trail, you have a great parts manager, and I will have no hesitation to recommend you to my family and friends :D More

Excellence service Being a young girl, I am very hesitant walking into car dealerships and shops. Everyone at Toyota on the trail was incredible to deal with. Veronica w Being a young girl, I am very hesitant walking into car dealerships and shops. Everyone at Toyota on the trail was incredible to deal with. Veronica was efficient when working on my car and very nice to deal with. I had a few questions after the work was done on my car and Scott the customer service manager took the time to explain everything to me and help me understand my bill. Scott also went above and beyond to help me utilize the custom coverage I had on my car even after all of the work was done. Being able to book online made it very quick and easy as well. The combination of helpful staff, efficiency and flexibility has made this my favourite car shop. More

Excellent experience! This is a great group of people to do business with. Right from reception to service, my experience was both stress free and enjoyable. I especially This is a great group of people to do business with. Right from reception to service, my experience was both stress free and enjoyable. I especially thank Dave Kizuk the sales manager for listening to what I was looking for and for exhausting every possible option available to me...he defines excellence in customer service and not only has immense product knowledge, but backs it with a lot of heart and integrity. An absolute pleasure and would not hesitate to recommend this dealership. Many thanks to the entire staff for being so fun and friendly to work with! More

Very friendly staff I recently bought a vehicle, and everything went great as soon as i walked in, people were very friendly and helpfull. I would defintely recommend vis I recently bought a vehicle, and everything went great as soon as i walked in, people were very friendly and helpfull. I would defintely recommend visiting this dealership for your next lease or purchase. More

Holiday Weekend Fix Recently on a trip to Edmonton we heard a rattling sound from underneath the car. We made an appointment with Toyota On The Trail and received prompt Recently on a trip to Edmonton we heard a rattling sound from underneath the car. We made an appointment with Toyota On The Trail and received prompt excellent service from the happy, outgoing woman, Veronica Liew. Our rattle was fixed quickly by the service technician. We were very impressed since this was a Saturday of a holiday weekend. Thank you. More

Excellent Customer Service I brought my friend's Toyota Corolla in the other day for an oil change and received excellent service from the service department at Toyota on the Tr I brought my friend's Toyota Corolla in the other day for an oil change and received excellent service from the service department at Toyota on the Trail. My car was fixed on time, recommended repairs were discussed with me, and the pricing was good. Thank you Veronica! More

Great Customer Service I had a fabulous experience with my latest leased Toyota Tacoma. I highly recommend buying or leasing your next vehicle at Toyota on the Trail. Ben Ko I had a fabulous experience with my latest leased Toyota Tacoma. I highly recommend buying or leasing your next vehicle at Toyota on the Trail. Ben Kozel is a fantastic salesperson. Every person that I interacted with left me with a smile. More

First service I bought my Tundra TRD from Sherwood Park last fall. I needed to take it in for it's first service, however that dealership, and other dealerships in I bought my Tundra TRD from Sherwood Park last fall. I needed to take it in for it's first service, however that dealership, and other dealerships in the area, wanted me to make an appointment a few days ahead of time. Today I stopped by Toyota on the Trail in Edmonton, and they have an express service. They took my vehicle in right away, changed the oil, and completed a recall notice repair on the truck's computer. Synthetic oil change was $30 cheaper than getting the same thing done on our Chevrolet Traverse... Service was great, people polite. Small town attitude in the city. The service advisor was more than helpful and polite. Very nice lady! I'll be going back there for all of my service, and try them out on my next purchase. I'm glad I found them. More

He Sold me Peace of Mind I want to extend my thanks and appreciation to one of Toyota employee at Toyota on the Trail, Mr. Deepinder Singh. Toyota on the trail is lucky to hav I want to extend my thanks and appreciation to one of Toyota employee at Toyota on the Trail, Mr. Deepinder Singh. Toyota on the trail is lucky to have such a committed,devoted and self motivated employee. He even does not mind spending his days off time helping the Toyota clients. I did not know my option to buy an ECP for my LTD RAV4, When he promoted the ECP in such an expert and professional way that I decided to buy it and now I feel like I have bought peace of mind. Thanks deepinder Singh--- You sold me peace of mind. Keep it up! More

Highly Positive Experience Was looking for a RAV4 and initially started at a Honda dealer. The guy (Aaron) said he had a few used 2014's in stock. After looking we decided we wa Was looking for a RAV4 and initially started at a Honda dealer. The guy (Aaron) said he had a few used 2014's in stock. After looking we decided we wanted to go new. He said to come back to the Toyota dealer the next day for a private sale. The atmosphere was very friendly and comfortable (free lunch was provided!). Staff didn't put any pressure on us. After shopping around we found that this place had the best price by far. Staff is willing to go the extra mile to make the customer happy. All told it only took a few days and we were driving! Would recommend to family and friends. More