Toyota on the Trail

Adequate Sales team somewhat spacey, but sufficiently nice. Ultimately satisfied despite some errors by the Finance department. Motivated management willing Sales team somewhat spacey, but sufficiently nice. Ultimately satisfied despite some errors by the Finance department. Motivated management willing to make up for it ensured that we will consider this dealership for our future business. More

Very prompt and attentive customer service! Scott and the team at Toyota on the Trail are excellent at ensuring that our 2006 Toyota Sequoia and 2003 Camry XLE are well taken care of and remain Scott and the team at Toyota on the Trail are excellent at ensuring that our 2006 Toyota Sequoia and 2003 Camry XLE are well taken care of and remain reliable vehicles. From regular maintenance, to the infrequent times where troubleshooting is required, Scott and his team has provided us with excellent service and have always provided us with excellent and informative feedback during vehicle servicing and repair. I find their pricing competitive as well, and really appreciate the extra touches, such as the vehicle cleaning! Working with Toyota on the Trail is a pleasant experience, and I highly recommend them! More

Great customer service From the moment I walked in, until the moment I left everyone from the receptionist to the lot attendant made sure I was taken care of. From the moment I walked in, until the moment I left everyone from the receptionist to the lot attendant made sure I was taken care of. More

Helpful They understand what you need, try to help out very great deal ship. Very friendly to help out for customer. Try to you rejust the price to help for t They understand what you need, try to help out very great deal ship. Very friendly to help out for customer. Try to you rejust the price to help for the monthly payment. More

Service Thanks to Herman and Veronica , Employees like you makes a big difference . Excellent time of response. From the schedule the appointment to finish th Thanks to Herman and Veronica , Employees like you makes a big difference . Excellent time of response. From the schedule the appointment to finish the visit. More

Extraordinary great personnel and service I walked in to order a part for my Matrix and met the best parts manager in my life: Paul Buswell! He is very thorough and detail, he is also very k I walked in to order a part for my Matrix and met the best parts manager in my life: Paul Buswell! He is very thorough and detail, he is also very knowledgeable and patient. He saved me lots of headache and money. Thank you Toyota on the Trail, you have a great parts manager, and I will have no hesitation to recommend you to my family and friends :D More

Excellence service Being a young girl, I am very hesitant walking into car dealerships and shops. Everyone at Toyota on the trail was incredible to deal with. Veronica w Being a young girl, I am very hesitant walking into car dealerships and shops. Everyone at Toyota on the trail was incredible to deal with. Veronica was efficient when working on my car and very nice to deal with. I had a few questions after the work was done on my car and Scott the customer service manager took the time to explain everything to me and help me understand my bill. Scott also went above and beyond to help me utilize the custom coverage I had on my car even after all of the work was done. Being able to book online made it very quick and easy as well. The combination of helpful staff, efficiency and flexibility has made this my favourite car shop. More

Excellent experience! This is a great group of people to do business with. Right from reception to service, my experience was both stress free and enjoyable. I especially This is a great group of people to do business with. Right from reception to service, my experience was both stress free and enjoyable. I especially thank Dave Kizuk the sales manager for listening to what I was looking for and for exhausting every possible option available to me...he defines excellence in customer service and not only has immense product knowledge, but backs it with a lot of heart and integrity. An absolute pleasure and would not hesitate to recommend this dealership. Many thanks to the entire staff for being so fun and friendly to work with! More

Very friendly staff I recently bought a vehicle, and everything went great as soon as i walked in, people were very friendly and helpfull. I would defintely recommend vis I recently bought a vehicle, and everything went great as soon as i walked in, people were very friendly and helpfull. I would defintely recommend visiting this dealership for your next lease or purchase. More

Holiday Weekend Fix Recently on a trip to Edmonton we heard a rattling sound from underneath the car. We made an appointment with Toyota On The Trail and received prompt Recently on a trip to Edmonton we heard a rattling sound from underneath the car. We made an appointment with Toyota On The Trail and received prompt excellent service from the happy, outgoing woman, Veronica Liew. Our rattle was fixed quickly by the service technician. We were very impressed since this was a Saturday of a holiday weekend. Thank you. More