
Toyota on the Trail
Edmonton, AB
Filter Reviews by Keyword
By Type
945 Reviews of Toyota on the Trail
Our Best Car Buying Experience We are so happy with our new car and the respectful, helpful treatment from all the staff at Toyota on the Trail. We are buying another car in a few We are so happy with our new car and the respectful, helpful treatment from all the staff at Toyota on the Trail. We are buying another car in a few months and will be back to these guys without any thought. If you want a positive experience, please go to this dealership. More
Thankful Thank you for helping us Sam. We will surely let our friends know to look for you when it comes to buying cars??Apprecite all your patient with us. Th Thank you for helping us Sam. We will surely let our friends know to look for you when it comes to buying cars??Apprecite all your patient with us. Thanks again More
Awesome Sam Sheriff help as a lot. He knew exactly what car we need and a car that will also fit in our monthly bills. The car was awesome, runs really good. Sam Sheriff help as a lot. He knew exactly what car we need and a car that will also fit in our monthly bills. The car was awesome, runs really good. They offer good deals that will surely leave a smile on your face and you won't regret taking it. More
Friendly, informative, helpful. Great experience right from the time I made the first phone call, to driving off the lot. I live 4.5 hours from edmonton and Toyota on the Trail was Great experience right from the time I made the first phone call, to driving off the lot. I live 4.5 hours from edmonton and Toyota on the Trail was extremely accommodating. Once arriving I was offered coffee while waiting for Ron. I only waited for about a minute before greeted by him. Ron was very informative on all questions asked and everything I would need to know about the car. He took me on a dealship tour and introduced and pointed out people who I may be dealing with in the future. While I was dealing with Catherine in finance, Ron pulled my trade in around and transferredover the remaining few things in the car and the license plate. Catherine was great, very easy to speak to, went over all paperwork diligently and made sure that I understood everything I was signing. She also took the time to fax some paperwork to my insurance company. Once everything was signed and I was good to go, Ron took me back to his desk and supplied me with the paperwork and owners manual that we had gone over earlier and Derek came over to shake my hand and make sure my experience was good. All around great experience, thank you to everyone at Toyota on the Trail who made my experience so seamless! More
Excellent service We have the best experience with all the people help us to have our dream car,Sam Sharrif, i will label him as Mr.Cool👍👍👍👍👍 We have the best experience with all the people help us to have our dream car,Sam Sharrif, i will label him as Mr.Cool👍👍👍👍👍 More
Used car purchase I purchased a used car from Ron Bute and Chris and the experience was excellent. They treated us with the same level of respect that is usually reserv I purchased a used car from Ron Bute and Chris and the experience was excellent. They treated us with the same level of respect that is usually reserved for new car customers. From first contact until the deal was complete and the car delivered we couldn't have been happier. Ryan Hunt in the business office was also very good. After looking at used cars at several dealerships we were quite happy to find a dealership that made us want to buy a car from them. Thank You More
Excellent service I had very good experience ,ours product advisor was Sam Shariff.He is very good person and good specialist.Very patient,now we're friends. I had very good experience ,ours product advisor was Sam Shariff.He is very good person and good specialist.Very patient,now we're friends. More
Great experience! Best Dealership that we've dealt with! We were in the market for a new SUV and we took a Jeep and a Subaru out for a test drive. We were actually considering buying the Subaru .. took it ou We were in the market for a new SUV and we took a Jeep and a Subaru out for a test drive. We were actually considering buying the Subaru .. took it out for a 2nd test drive .. but we weren't 100% certain about the dealership or service we'd receive. I'm so glad we drove across the street to Toyota on the Trail! We thought they were closed as it was around 8pm...and we were looking at the Highlanders when Ron Bute (Product Advisor) walked over and encouraged us to take one for a test drive. We said no at first because we thought they were closing and he said they were actually open until 9pm. We took one out for a test drive and loved it. By 10:30 we had papers signed and we were allowed to take the Highlander for overnight. The business manager Ryan was amazing and Ron was extremely helpful. We met the service team and general manager. Everyone seems extremely helpful and I love their express service. Kim in service was great too! Very helpful!! This has been the best experience we've had buying a car (and we've purchased quite a few!). Keep up the great job Toyota on the Trail!! More
3rd time bought Toyota.. Love them Best deals best service. I would not buy anywhere else. Sales and servicing always amazing! We were in our new vehicle Venza within 24 hours of findin Best deals best service. I would not buy anywhere else. Sales and servicing always amazing! We were in our new vehicle Venza within 24 hours of finding it. They gave me exceptional deal on my lease key to key trade!!! More
Big help and very helpful!! Tony Sethi gave me a phone call about the offer for loyal customers and I have requested a few things from him and he was very helpful and quick, not Tony Sethi gave me a phone call about the offer for loyal customers and I have requested a few things from him and he was very helpful and quick, not to mention very professional. Thanks to you that today we are enjoying our new vehicle, 2016 RAV4. Just what we needed for our family now. On the day of pick up, Clayton Hillyard was around to give a comprehensive walk-through. He was very friendly and approachable. We just want to thank you for your time and efforts in making this experience a convenient and memorable one. Keep up the good work, Toyota Staff! More