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Toyota on the Trail

Edmonton, AB

4.5
951 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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951 Reviews of Toyota on the Trail

July 04, 2019

Worst experience We went to buy a car while we negotiated price on the phone but when we went there those guys just ran from their commitment And even finances were More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don MacDonald
Jul 05, 2019 -

Toyota on the Trail responded

Hi Harry, We're very sorry to hear about your experience. Guest experience is extremely important to us, so it's concerning to learn we fell short. Please get in touch with our Sales Manager, Richard, at 780-702-2222 or RYuen@toyotaonthetrail.ca. He would appreciate the opportunity to address your concerns and hopefully rectify the situations. Our reviews are extremely important to us, and your feedback is appreciated. Take care.

May 02, 2019

bought a car from alfred I just bought a car from alfred, it is a really good deal i really like it. will definitely come back again in the future. More

by mhl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Chen
April 29, 2019

UNETHICAL & DEPLORABLE STAY AWAY FROM TOYOTA ON THE TRAIL. I'll be updating this post and going into extensive detail about my experience. For now, know this.... from the f More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phadey Zakkour, Jack Mirrell
April 25, 2019

Arrogance starts at the top! I had a very positive experience looking at used vehicle with Eli, although most had smashed windshields and didn't run like they had been mechanicall More

by shopping_elsewhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eli, some nameless sales manager cowering in his office
April 19, 2019

Good service Traded in my car for a truck. Guru was on the ball, good to deal with.I would go there in the future and or recommend. More

by EK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guru Raval
April 13, 2019

Pushy, lying, take your money Wanted to sell me a vehicle worth 5900 sticker leased with dollar buy out over 3 years totaling 15600, my credits not that bad but in there eyes was t More

by Jaybob101
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Dan
April 08, 2019

Second Purchase in Two Weeks In a post two weeks ago I spoke of the excellent customer service that we received when buying a RAV4 for my wife. A few days after taking possession More

by paulschram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Bellamer
April 06, 2019

Great The experience was good. Drove in front 10 hours away and they had the vehicle fueled up and ready to go. Would deal with alfred again anytime. More

by Ford 01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred
April 06, 2019

Spring Promotion free check up. Very awesome deal! They have a spring promotion of free check ups, includes wheel balancing, alignment, and free carwash, it’s authentic, not a joke! Their technician is More

by Sharon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
April 04, 2019

Ripoffs Total ripoffs! My deposit wasnt given back as they said it was on their terms and conditions. But I found out downpayment is different from a deposit. More

by GOT RIPPED OFF
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Bui
Apr 04, 2019 -

Toyota on the Trail responded

Hello, I would like to see if we can help you with this situation. There are certain circumstances where deposits are refundable and if this falls under those guidelines then I’m sure we can help. Please contact our General Sales Manager Sandy O’Brien at sobrien@toyotaonthetrail.ca Thank you.

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