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Toyota on the Trail
Edmonton, AB
945 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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945 Reviews of Toyota on the Trail
August 20, 2022
I've had all my servicing done at this dealership on my truck until recently. With two outstanding recalls and the service hours here, they could not accommodate me, and I took my truck to Gateway Toyota. truck until recently. With two outstanding recalls and the service hours here, they could not accommodate me, and I took my truck to Gateway Toyota. The service department at on the trail over-torqued 3 of the 4 bolts on the skid plate, seizing them up. $170 to have them fixed. It's been nothing but countless problems at this dealership. I have less than 29,000 kms on my vehicle and should not be having problems at this point. More
by OilersGirl
Employees Worked With
Erik Mich, Richard Yuen
August 04, 2022
Parts department is the worst they wasted 2 days of my time and wages trying to get rear window from Toyota and got the wrong glass with no apologies or discount or partial refund. Salesmen are not intere time and wages trying to get rear window from Toyota and got the wrong glass with no apologies or discount or partial refund. Salesmen are not interested in listening customers they just want to finish the transaction and not deal with the issue. More
by jyothigirish
Employees Worked With
Julius (Jo Jo) Laconsay
July 23, 2022
Do not go there. They are very secretive about information. Their financial people want you to sign all these things first before they tell you want the interest rate They are very secretive about information. Their financial people want you to sign all these things first before they tell you want the interest rate and payments are. And they took our$500 deposit and said it’s non refundable. Poor service More
by Rbrzee
Employees Worked With
Erika and Vik
June 29, 2022
I purchased a used car from this dealer. In their advertising it said that the price was the price of the car plus tax. In the business office $800.00 in extra fees were added to the deal. In their advertising it said that the price was the price of the car plus tax. In the business office $800.00 in extra fees were added to the deal. Ended up getting my money back through an AMVIC dispute. My sales guy Bobby was fantastic! The car was delivered with 200km more than when I made my offer on it and a maintenance light was on. Lucky me it was an Audi 115,000km service. Dealership cleared the code and sent me on the way without performing the service. More
by Nick839
Employees Worked With
Michael Tran
May 20, 2022
Go auto was dishonest with me on two things the 699 fee the manager didn't want to waive it even if the first time they said they would discount it. Also i was offered a 200$ gocard credit by sms that they the manager didn't want to waive it even if the first time they said they would discount it. Also i was offered a 200$ gocard credit by sms that they also promised when i finish finalizing the purchase then denies it after i purchased the vehicule. Therfore never again goauto 0 stars. They only care about the money your experience is BS to them. More
by Pakalive
Employees Worked With
Raymond alagar bad experience dealing with this manager, Michael Tran, Sam Shariff, Reg Van Tassell, Richard Yuen, Al Kanji, Sumit Banerjee, Rodel Zafra, Clayton Hillyard, Thomas Olsen, Brittany Villeneuve
May 10, 2022
David Robishaud is a excellent sales, really nice experience in that dealer, he knows about the product, and he help us a lot! Thank you David !! experience in that dealer, he knows about the product, and he help us a lot! Thank you David !! More
by estephanygonzalez
Employees Worked With
David Robishaud
