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Toyota on the Trail

Edmonton, AB

4.5
951 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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951 Reviews of Toyota on the Trail

April 04, 2024

I continue to experience great service at this location. They keep me informed and are always pleasant to deal with. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav
April 04, 2024

Got my car service done today. Had a wonderful experience, great customer service by Herman and receptionist Brittany. More

by Gurwinder Kaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Lee
April 04, 2024

Polite employees and service seems appropriate ; however, Communication systems suck. Not very reliable or trustworthy. Big gaps. More

by jat
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herman Lee
April 04, 2024

Herman is very nice and patient. The shuttle bus driver is a punctual person, he is friendly too. More

by yuzijia1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Lee
April 04, 2024

This dealership has good customer service, very helpful and customer oriented service. Honest and prudent in giving suggestions. More

by Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
November and two other guys, Nigel Catton
April 03, 2024

They greet you right away and look after you with all you need. Polite and understanding then provide you with a video of their service so you see what’s done. Thanks More

by Dumpka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav, Herman Lee, Chris Lunden, Kim McKenzie
April 03, 2024

I've been taking my car here for 7 years. So always Good communicating, great work, lately the time estimates for work are a little off. Not putting me off though. More

by Zenderquai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Lee
April 03, 2024

Always fabulous service! I like getting the video of the inspection on my car that service sends. More

by Emakonin1
Recommend Dealer
Yes
Employees Worked With
Herman Lee
April 03, 2024

I get my vehicle serviced at Toyota on the Trial, always satisfied. Great service. 10/10, will get serviced again. More

by Chris Lidstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav, Herman Lee
April 03, 2024

From sales to service they are all good, fast and reliable, the building is always clean from the showroom to the waiting area and also they proviide coffee and some goodies for the customer. More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devanand Sanal
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