Toyota on the Trail

Had winter tires on rims removed and replaced with my summer tires on rims. Had made appointment. Second time in a row there was a problem with my appointment schedule. They couldn’t find my appointm summer tires on rims. Had made appointment. Second time in a row there was a problem with my appointment schedule. They couldn’t find my appointment because VIN number was not entered on their system. Service advisor entered my VIN so hopefully I will not have this problem with my next appointment. Service advisor very nice and tire swap went well other than the appointment problem. More

10/10 - satisfied with the service that i got today with my RAV4, staff are helpful my RAV4, staff are helpful More

I continue to experience great service at this location. They keep me informed and are always pleasant to deal with. They keep me informed and are always pleasant to deal with. More

Got my car service done today. Had a wonderful experience, great customer service by Herman and receptionist Brittany. Had a wonderful experience, great customer service by Herman and receptionist Brittany. More

Polite employees and service seems appropriate ; however, Communication systems suck. Not very reliable or trustworthy. Big gaps. Communication systems suck. Not very reliable or trustworthy. Big gaps. More

Herman is very nice and patient. The shuttle bus driver is a punctual person, he is friendly too. The shuttle bus driver is a punctual person, he is friendly too. More

This dealership has good customer service, very helpful and customer oriented service. Honest and prudent in giving suggestions. and customer oriented service. Honest and prudent in giving suggestions. More

They greet you right away and look after you with all you need. Polite and understanding then provide you with a video of their service so you see what’s done. Thanks need. Polite and understanding then provide you with a video of their service so you see what’s done. Thanks More

I've been taking my car here for 7 years. So always Good communicating, great work, lately the time estimates for work are a little off. Not putting me off though. So always Good communicating, great work, lately the time estimates for work are a little off. Not putting me off though. More

Always fabulous service! I like getting the video of the inspection on my car that service sends. I like getting the video of the inspection on my car that service sends. More